iPhone ringer volume keeps turning down

Even after the iOS 13.3.1 update, this problem happens. I’ve tried everything, including changing the ‘attention-aware’ settings in Face ID and Accessibility.

This problem is absolutely maddening.

This issue has something to do with how iOS automatically controls volumes in iOS 13, and with how it handles Bluetooth audio devices. Perhaps it’s incorrectly saving the last volume level of each Bluetooth device. I suspect AirPods are unaffected by this problem. Apple, please fix this for all Bluetooth devices!

I went to use the form but there’s a bug that disallows entry of comments and form submission on iOS. Apple is really, really stressing me out with these bugs. It’s infuriating me and I’ve been less tolerant of other everyday issues as a result.

I believe it is a Bluetooth issue as well; I can have the volume turned up on my phone and when I connect to my 2020 GMC Sierra the volume automatically lowers. When disconnecting from my trucks Bluetooth the ringer volume stays at the lower volume. And I use a leather holster for my phone so no way can I hear the ring volume at the lower volume level.

I too, have a GMC car - and all the GM vehicles use the same infotainment software. Can we take a poll here? Is everyone who experiences the problem using GM vehicles?

On a separate note, my problem is not easily reproducible. Many times I use the phone in the car w Bluetooth and do not experience a ringer volume change. I am now trying to check more often, but I think it happens at other times too, without the involvement of GM software.

For Bluetooth headphones I tend to use Bose and not sure if there are any interactions there.

In the software business (which I am part of) it can be said that a reproducible problem can always be fixed, but an intermittent, irregular problem is a devil to catch and usually requires special instrumentation, like a log file, and triggers when the problem occurs etc. At the least Apple should create a “ringer volume change” log file for debug purposes.

i found this occurring when I have press volume down while my phone is locked it’ll turn down even if I have change w/ buttons off apple NEEDS to fix this cause I keep missing texts and calls from people due to this bug in the OS

I’ve been noticing it when I want to be on time to work. I’ve been having this problem for a while (around the new update’s launch) and only noticed what was happening recently. My alarms are very quiet. That’s what I first noticed. However, my notifications are also more subtle. But the most important thing my phone does is wake me up. And it’s having a hard time. I have it set in my setting on max and don’t have the volume rockers change ringer enabled. This is very annoying it it seems to happen at least a couple times a week.

what I was trying to say was even when having change with buttons off, when my phone is locked, if I press volume down the ringer goes down and if I press volume up then ringer goes up, and keep in mind that this happens even with change with buttons off

Ok, I was right! I saw it with my own eyes. I had pandora playing on the locked screen and when I was switching from AirPods to the Bluetooth speaker I noticed volume dial going all the way down, right in front of my eyes. Apple, take notice!

I completely agree. I regularly get my ears hurt when resuming a podcast, even if I have my finger holding the volume low in Control Center while I resume the audio.

At a certain point, a bug becomes negligence.

Ringer volume on my iPhone 11 set on high and change with buttons disabled in sounds&haptics. However, when audio volume rapidly goes down as described in my post I stop hearing incoming calls. Ringer volume setting is unaffected. Hope this makes sense.

On my new I Phone 11 I have this same issue, I think that it's the lock screen function that seems to be causing it. I had to manually go into lock screen and add my ringtone for my phone ringer from the default chime. There is a setting in do not disturb that silences calls when lock screen is on that I could not modify or turn off. I think this is probably where the problem lies. After I modified my lock screen ringtone it seems to be working now.

I was having all the same problems with a relatively new iPhone 11 Pro. Lost it last week (and of course, find my iphone didn't work... add it to the list of problems with that phone). I purchased a new 11 Pro and have had ZERO problems since. Maybe it is hardware, not software, that is messed up. Quality control absent on production floor?

I have a set of beats pro, all incoming calls are around 26% volume. I miss many calls as a result. When I answer voices are at full volume. I wonder if this is part of the same issue? It’s really ******* me off.

In my case, volume always goes down as soon as I receive any notification whilst using my AirPods. So, if I'm listening to music on my AirPods and my iPhone receives any notification (iMessage, Reminders or Calendar alert...) the music volume is turned down for me to listen the notification (as usual) but it never goes back to it's original level automatically!

The only workaround I've found is to unlock the iPhone and let the volume instantly return to its previous level... this is really annoying!!

(iPhone 11 Pro running iOS 13.3.1 and first generation AirPods)

Same problem with 2020 Chevy Silverado and iPhone 8. As soon as I get in the truck and the phone connects to BT, the ringer volume drops to zero. Which in itself is ok, but when I get out of the truck, it doesnt turn ringer volume back up to where it was beforehand. So like others, I forget to turn it back up and miss calls. That's the real issue. This same phone did not do that with my 2015 Chevy.