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Why does my Music start playing automatically when I plug in headphones?

Ever since the iOS 13 update, whenever I plug in my headphones to make a call my Music app automatically starts playing music. How do I get it to stop?


Ive installed the bug fix update and I’ve even turned off all settings for the Music app and unchecked all the music folders in the app. I’ve tried everything.


It’s really annoying. Any ideas? Can’t find anyone else experiencing this.

iPhone 8

Posted on Oct 3, 2019 7:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2020 11:01 AM

I just want to make some points for Apple to understand how deeply frustrating this problem is for all of us:

  • For each time I plug in my earbuds to prepare for a call, music starts up
  • Upsettingly, sometimes this happens just as I'm about to dial a number
  • Car use is the worst, driving down the road, getting ready to make a call is a terrible distraction
  • Keep in mind, this is a SAFETY issue too (that's why I'm using earbuds)
  • Yes, it is a SAFETY problem
  • Only times I plug in earbuds will be to make calls or listen to music, admittedly
  • Understandably, we all recognize the problem, Apple, why can't you?
  • All of the time, this is how frequently it happens - ALL OF THE TIME
  • Possibly this is a convenience feature, but it is really an "inconvenience" issue too!
  • Please fix this APPLE!
  • Let's all make as much noise as we can about this!
  • Ending this problem would make me very happy


That's all I have to say in making my points. Does everyone get these points?


Chuck

352 replies

Apr 10, 2021 8:23 PM in response to kego68

Hey Apple, in case you were wondering (and apparently you weren't), i don't want apple music to open itself and/or start itself under any circumstances. i'm pretty sure that just about no adults want this "feature". i'll open it and start it if i want it opened or started. it's 2021, and customers have been asking you for a fix since at least 2019. i'm going to have to delete the app now.

Apr 13, 2021 8:06 AM in response to billkoss

I have found a relative friendly and easy fix that worked for me on my iPhone X.


Delete the Music app. It will ask if you want to delete it or delete it from the home screen. Press Delete.


If you have it on your any other screen than your home screen, you’ll get two warnings. If its on your homescreen, you’ll only get one warning so be careful.


If you see the warning that synchronised files and purchases will be deleted, choose cancel.


Done ! That’s it. The app doesn’t start playing and reshuffling my playlist which is INSANELY annoying.


I hope this works for everyone.

Cheers !

Apr 23, 2021 3:52 AM in response to Angel1951

The issue people are facing now is that if you "delete" the music app, your car will no longer be able to control the music and volume with the steering wheel, which is a huge feature in lots of newer cars. no scrolling through tracks or volume control using Spotify.


that "fix" actually makes things worse since it requires you to look away from the road more frequently.


what a garbage company. no other phone does this. maybe if one of us beats up their employees and write this request on their backs. just keep doing that until they notice. i feel like thats the only way this will get done. they're clearly not reading or listening to our complaints.

May 1, 2021 9:23 AM in response to likeagv

I am having the same issue of music starting automatically on my iPhone X. It has been happening to me with my Bluetooth headphones and happens every time they link to the phone. Apple Music begins playing (never what I was last listening to) and I’ve tried the couple of things online that have been suggested. I don’t want to have to delete and reinstall the app nor do I want to turn off cellular data with my music because I sometimes use that.


Is there a solution to this that I’ve missed? Thank you for your help.

May 18, 2021 3:59 PM in response to likeagv

I have the same issue. When I plug my headphones in it hangs up on my calls and pauses/ plays music by itself, even if I do not have a music app open and regardless of whether I start the call with the headphones in or put them in during the call.

I currently have an XR, this has been happening for a few days, I have the latest update and done a RESET ALL SETTINGS, but neither has worked.

The same issue happened with my iPhone 8 a few months before I was due my upgrade, I done a factory reset and gave it to my sister once I had the new phone and she hasn’t experienced the issue since having the phone.

im starting to think Apple do this 3-6 months before your due and upgrade to encourage you to upgrade early.

I have tried contacting Apple but all they seem to suggest is the update and resetting the settings.

I use my phone for work and it’s causing a major issue, just want this sorted!

Jun 2, 2021 12:21 PM in response to likeagv

Here are a few excerpts from a June 1, 2021 Wall Street Journal article by Nicole Nguyen. Maybe it's redundant, maybe it's helpful (though it doesn't seem to address the problem with cars and Bluetooth):


...Apple’s latest software, including updates released last week, acknowledges that there are issues in need of fixing. The updates—iOS 14.6 for iPhones and Big Sur 11.4 for Macs—provide solutions for AirPods disconnecting, sending audio to a different device during a call, sending audio to the wrong device, and showing too many prompts to connect. An Apple spokesman said users should install the updates for all devices for the best experience and interoperability, and the software should provide a remedy to the bugs outlined above.


Apple is investigating additional problems I sent over on behalf of readers, which include a set of AirPods Pro with only one bud that connects, another that takes about a minute to pair with the iPhone, and AirPods that appear in the audio source menu but aren’t automatically selected.


Still, the current fixes don’t address the bigger issue: Automatic device switching, which came to Apple devices last fall, isn't working as intended—and it’s annoying....


...A better solution would be a quick way to disable switching temporarily, something like the iPhone’s screen-rotation lock. Currently, you can only choose between automatic switching and the confusing, word-jumbled “Connect to iPhone/iPad/Mac... When Last Connected to This iPhone/iPad/Mac” option. (Don’t worry, I’ll explain that in a second.)

I’ve reviewed a lot of wireless earbuds, and Bluetooth connectivity is a challenge for all of them. So it isn’t a complete surprise that AirPods don’t work perfectly all the time. But when you pay a premium and become accustomed to a certain level of “magical” Apple seamlessness, there’s more room for disappointment....


Make sure your device has the latest updates.


If you’d rather your AirPods not decide by themselves when to switch, turn off automatic device switching on all your Apple devices. On the iPhone and iPad, with your AirPods connected, open Settings, go to Bluetooth, then tap the “i” next to your AirPods. Select the setting Connect to This iPhone/iPad and tap When Last Connected to This iPhone/iPad. Repeat on the Mac: Open System Preferences, go to Bluetooth, and click Options next to your AirPods. Under Connect to This Mac, select When Last Connected to This Mac.


This means your AirPods will only automatically connect if they were previously paired with that device. If you switch from iPhone to iPad, then the next time you open your AirPods, they’ll connect to your iPad (if it’s nearby).


If AirPods wonkiness persists, reset your AirPods. (Just note that this will reset your connection and touch-control settings, too.) Put the earbuds back in the case and close the lid, then open the lid. On your iPhone or iPad, open Settings, go to Bluetooth, and tap “i” next to your AirPods. Select Forget This Device. Do the same on your Mac: Open System Preferences, then Bluetooth. Hover the mouse over your AirPods and select the “X” next to it.


Next, press and hold the small button on the back of the case, until you see the front-facing status light flashing orange. This can take up to 15 seconds. Place the AirPods close to your iOS device, and a connection pop-up will appear. Follow the steps on the screen.


Jun 29, 2021 12:55 PM in response to likeagv

I actually found a thread on the Logi website that I replied to to see if there was a fix

and got a response very quickly. They noted the following and I did the update and it seems

to have resolved the issue!


Kindly download the LogiTune app (link below) and update your zone Wired's firmware via the app as this should resolve the issue.


https://prosupport.logi.com/hc/articles/360043000233-Download-Stub-Logitech-Zone-Wired

Aug 16, 2021 6:56 AM in response to PeeOhd

I actually found a thread on the Logi website that I replied to to see if there was a fix

and got a response very quickly. They noted the following and I did the update and it resolved the issue!


Kindly download the LogiTune app (link below) and update your zone Wired's firmware via the app as this should resolve the issue.


https://prosupport.logi.com/hc/articles/360043000233-Download-Stub-Logitech-Zone-Wired

Why does my Music start playing automatically when I plug in headphones?

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