iOS 13.1.2 - Email not being marked as read when I read it

Well that's odd - I wanted to add https://www.apple.com/feedback/iphone.html but it completed my post!

the end should have read is to use the forms such as https://www.apple.com/feedback/iphone.html the iPhone feedback form.

As for getting feedback - do not hold your breath, Apple is worse than EE.

Not "solved", only delayed.

This will never be fixed in iOS 13 with iOS 14 being about a month away. If this were ever to be fixed it would be there... or not, as we've seen in previous versions forever now. We might as well start gearing up to start a new "iOS 14.0.0 - Email not being marked as read when I read it" thread, and put all of our efforts there.

Yup, seeing this too. Forcibly marking read is required when this hits. Crazy this bug has gone on for so long, evolving in one way or another, but still present. On a similar note, I’m seeing Microsoft starting to have this issue in Outlook 365 Desktop app as of late too lol!

I have the same problem that although I have “read” my email, it still registers with the blue dot 🔵, as unread. Many times when sending an email, it states it cannot send. When I go to settings I turn off the email then wait a few seconds, turn it back on and it sends my email. Apparently Apple still has the same quirks in the email app as it always did. This is my second iPad, it’s an Air 2, and I’m completely up to date in my software. AOL is my email provider.

I have completely removed, and reinstalled both the app and my AOL account and that still, same problems. Please advise if you have the solution, and hopefully Apple is looking at these comments.

whitesnake29 wrote:

I don’t understand why Apple still doesn’t care to fix this problem after well over a year or two and many upgrades.

Because it ISN’T an Apple problem, so Apple can’t fix it. It’s a problem with your email provider or some setting on your phone.

There are over 1 billion iPhones in use, most of them with iCloud mail. If this affected even a tiny minority of them you would see thousands of posts about it. Yet the actual number of people reporting it is vanishingly small. So out of 1 billion users a few hundred experience it. That means it is NOT an implementation issue; it is much more likely a connectivity issue on the phones that have the problem.

I found the problem on Genetically Engineer iPad & iPad mini 4, not my iPhones. Also, it seems to be intermittent. It'll work 2-3 times then I'll have to close the app or even try deleting manually. Yet they insist it's a setting problem.

I am running iOS 14.4.1 and experiencing this issue on my iPad but not on my iPhone, interestingly. The only way to fix read mail staying marked as unread seems to be either to manually mark it as read or restart the iPad. Restarting makes their issue go away but only for a while. Strange. My guess is that this is an iCloud syncing problem.

I am using Gmail, Yahoo Mail, Outlook, and my office’s Outlook Mail via AirWatch through the iOS Mail app.

The delay in marking messages as read continues to happen across every mail account.

The issue isn’t solved. This happens on my iPhone and 2020 iPad Pro both running iOS 13.4.1. I’m using the built in Mail app and iCloud email. View and reads the email, doesn’t mark it as read.

You are correct. It did not, I had to go back in and change the swipe Left option then it worked :(

I am having the same problem since updating to 13.1.2. Also when I move a message to a folder it stays on the inbox. I have to move it a second time for it to actually move. Also battery life with 13.1.2 is terrible. I literally watch or reducing 1% every 30 seconds when all I’m doing is looking at twitter or Facebook.

Thanks I’ll try the background app refresh thing. Also I have noticed the weaker data signal in recent days too (although I’m in UK not US). Must be coincidence though right, not related to the iOs update somehow?

Same problem. Emails that I read appear as unread — and when I try to move emails to folders, they don’t move. I have to read and move everything twice. This has really slowed my work. And now that I’m traveling, I can’t clear my inbox. Ugh!

Same here (Outlook365)

• mails marked only as read after opening them twice
• deleting looks and sounds ok, but mails are not deleted
• replies to unread mails do not contain quoted body text (for replies, wait until they are marked as read!)

and WHY oh why was the easy function of flagging mails changed to a too-many-taps-function ?!...