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iPhone not ringing after iOS 13 update

Since updating to iOS 13, my phone (iPhone XS) is sitting right in front of me on my desk and when someone calls, the phone doesn't ring or make a sound. It appears to happen when the phone is plugged in by cable to my MacBook Pro. I'm currently running iOS 13.1.2.


Any suggestions?




​[Re-Titled by Moderator]

iPhone XS

Posted on Oct 4, 2019 9:59 AM

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Posted on Oct 4, 2019 1:16 PM

Yah, checked all those things. It is weird in that it only seems to happen on occasion, but when it does, I can sit there and see the VM come up without the phone even ringing or any indication that anyone was trying to call.

364 replies

Oct 12, 2019 1:30 PM in response to TonyInNAZ

I, too, have that same additional, obnoxious problem on top of all the other ones I mentioned above. I can’t send any pictures through iMessage this keeps getting better and better. I have tried every one’s advice on this thread in hopes something might work, but nothing! Also, as someone else mentioned, this did not occur to an iPhone 7 that I passed down to my daughter two weeks ago and had been using from purchase for 2 1/2 years...that phone has not been affected in the least.

I think Apple needs to accept responsibility since we are all relying heavily on calls and texts coming in ... it’s seriously not acceptable!

Oct 12, 2019 6:00 PM in response to deezullram

When I downloaded 13.1.2 it was still in testing, so a Beta. Did not know it was fully available yet. Anyway, after the download the ring still did not work. So I turned the phone off, then on again, and as far as I can tell everything is back to normal and the phone still rings more than 24 hours after I downloaded 13.1.2


I have an iPhone 11. Would be difficult for Apple if the different i-phones from SE on up have a different reaction to iOS13 dependent upon the model....

Oct 12, 2019 6:20 PM in response to deezullram

OK - I messed up on what I wrote. I went to Apple and downloaded iOS 13.2 which is a Beta version . Have slow internet, so download took almost 2 hours. Installed it and iPhone 11 still did not ring. Performed a power on/off and everything works. When I look at software on phone it says iOS13.1.2


Understand the Beta for iPad13.2 has been removed from access because in some cases it bricks the upgraded iPad. Do not know if 13.2 for iPhone is available still, and I think I am going out of my deapth from technical point of view here. Whatever I did worked.

Oct 13, 2019 1:41 AM in response to Saifan Pilot

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 1:42 AM in response to mohakha3

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 1:47 AM in response to jranck

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 1:57 AM in response to deezullram

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 2:05 AM in response to TonyInNAZ

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 2:22 AM in response to JuhiG

The ringing issue with iPhone 8 Plus and iOS 13.1.2 has already been solved. I went to Apple Store (at Kowloon Tong, Hong Kong) this morning and asked its technical support to check and fix it for me. The problem was tackled by deleting some blocked call lists via iCloud. My iPhone 8 Plus rings and vibrates now when there is an incoming call. I am very satisfied with Apple Store’s technical solution provided. It's efficient and effective. Thanks.

Oct 13, 2019 2:23 AM in response to jranck

ios 13.1.2 is silenting the incoming calls. On my iphone 7 , now that has no sound for incoming calls , if I press the side button it rejects the call. When I was receving calls with sound, first press - silent , second press - reject . So I think that it only silents the calls (like I did when I presed the side button) .

iPhone not ringing after iOS 13 update

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