Apple TV closes while pandora is playing

My Apple TV just did the update, now I have a problem with pandora. I Apple TV turns off while Pandora is playing. It is like it is not recognizing the program is running and goes to sleep. I can fix it by changing the sleep mode to never, but that kinda defeats the purpose of having a sleep mode.



Posted on Oct 4, 2019 11:00 AM

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Posted on Oct 6, 2019 11:53 AM

Had the same problem. ‘Sleep After’ setting got reset to 15 minutes. Go to Settings>General>Sleep After and change the time. Once I changed it, it stopped turning off automatically.

57 replies

Oct 6, 2019 10:03 AM in response to gblaz

Same here. This is new with the update. Now the apple tv shuts off and turns of my tv off after 15 minutes of Pandora playing. I changed sleep mode to never but that did not solve the problem as my apple tv stayed on all night last night after watching Netflix and turning the tv off and going to bed. I turned my tv back on the next afternoon and the apple tv screensaver was still on. I don’t like that. I put sleep mode back on and am waiting for either apple tv to update again or for pandora to update their app to fix the issue.

Oct 11, 2019 3:54 AM in response to kristenfromorlando

That has already been discussed. Its a clunky work around but doesn’t fix that the app is broken. You shouldn’t need to prevent the AppleTV from going to sleep, it should recognize that the app is running and not go to sleep.


If the box worked that way for video apps, it would be constantly shutting down while you were watching. Pandora worked fine until this latest update - something changed...

Oct 15, 2019 7:29 AM in response to MACfamily72

So the poblem seems to be with all the music/podkas/sounds app that are running on the background and are not being recognized by the OS as an active apps, sounds more like an tvOS problem rather than the apps. I wonder if any of the apps that are giving us this trouble have been updated recently. Ive been constantly checking to see if Pandora got updated to no avail, the workaround is pretty annoying cuz setting it for an hours can go by really fast and then putting to 5 could be too much. I really hoped to a timely resolution but i guess will have to wait longer than anticipated, i guess this new OS(macOS Catalina, tvOS, iOS) release from apple has been the most disastrous ever, so many different problems since day one.

Oct 4, 2019 1:11 PM in response to rkaufmann87

I have turned off and unplugged the ATV, but haven't reset it. Not thrilled with the idea of having to re-enter all my passwords... not knowing if this would actually correct the problem. Hopefully someone has the time to mess with it and figure it out. For now I just changed the sleep option.


Maybe it is time to try to get a new device before the year warranty it up.


Oct 9, 2019 5:37 PM in response to MACfamily72

Is this happening on Spotify for anyone, too? Could this be Apple purposely not supporting this app well to get people to move to Apple Music. After all, you can't access Pandora or Spotify directly on the HomePod (you have to do it on your iPhone and treat it as Bluetooth speaker), even though every other digital assistant allows a direct connection.

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Apple TV closes while pandora is playing

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