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XR Photos have vertical stripes of color distortion

iPhone XR running 13.1.1 when I take a photo everything looks normal in the camera app. When I view the photo in the album they have verticals stripes of either red/orange or green/yellow which are distorting the photos. It’s only the back camera not the front camera and I think it only occurs in normal photo mode not square/ panoramic/or portrait mode. I chatted with an Apple techie they told me to update so I updated to iOS 13.1.2 and it’s still occurring? Not sure if this is a soft wear issue or a camera failure? It seems to be worse under led light as opposed to natural light. I included A few photos as examples of what I’m seeing.

iPhone XR

Posted on Oct 5, 2019 6:52 PM

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Posted on Oct 5, 2019 8:43 PM

Hey other people including myself have also experienced this issue, I hope some of the discussions here have some useful tips and suggestions for you. 


42 replies

Dec 9, 2019 6:56 PM in response to lgvs2729

I definitely agree. After Apple replaced my camera TWICE, they finally gave me a new XR. However, the NEW/REPLACEMENT phone they gave me still has the same issue. I stopped going back to Apple. It was a complete waste of my time and every time I go, they look at me like I am making this all up. Even when I showed them photos taken with iPhone 8+ and XR with one second apart, the iPhone 8+ did not have any issues while same photo taken with the XR showed banding / vertical stripes of blue and yellow. Frustrating!!!

Dec 15, 2019 5:07 PM in response to Sunfishiver25

Went to apple store and they were skeptical at first and did a series of tests and had to reset my phone and the issue remains. They proceed to replace my camera and initially it was fine but after a week, the banding came back. This has been an issue ever since the iOS13 update in early Oct, but I don’t understand why are they still not resolving it

Dec 21, 2019 11:04 PM in response to Sunfishiver25

My photos are doing the exact same thing. Green/orange vertical lines through almost every photo now. Have only noticed the issue since updating to iOS13 and newer. I hope they fix it in the next update, Can’t afford to have phone repaired and don’t think that would help anyway as it seems to be a software issue. Never had these issues with anything before iOS13

XR Photos have vertical stripes of color distortion

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