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notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

Reply
243 replies

Oct 20, 2019 9:09 AM in response to BenjaminMooreJapan

In my post I pointed out that Apple is in damage control mode and you can’t expect much from them except a fix for notifications for iMessage and phone calls. I neglected to also mention however that their priority is only to resolve the problem for iPhones/iwatch models that they are currently selling. Don’t expect Apple to fix any older products in any rush. This is Apple sales strategy... frustrate you enough that you will purchase the newest product. Also frustrate you enough that you will use their apps and not your third party ones ( in other words, don’t expect a fix for WhatsApp or any other third party app any time soon). Obsolescence through frustration is Apple’s sales strategy and has been since Steve Jobs’ death.

What we Apple users should be much more concerned about is that fact that Apple has signed a deal with the Communist Chinese providing them with Apples encryption/decryption algorithms.

Oct 21, 2019 5:26 AM in response to sc eh!

Hello again to everyone. So I managed to make my phone work properly!! Everything!! From imessage to notification etc. I will let you know what I ve done in case it will help someone!

So after trying literally everything...First, I backed up my photos etc on my PC. (Be sure that you have a strong internet connection) Then I did the “reset all settings” thing under General/Reset.

Before the reset, I had imessage option off, facetime, cellular and notifications- all off. Once it finished I opened my phone and set back everything on... At first nothing.. So I turned my phone off and after a while back on.. And voila!! Everything is working properly! Personally, now that everything is in place, I will by no means update to 13.1.4. The previews week was a nightmare and I do not have time for experiments!!

Hope the best for you guys..

Oct 22, 2019 6:37 PM in response to bonchien

I had this issue also. From what i understand, it seems to affect iPhone 7, my iPad was unaffected.


From debugging my iPhone, i found that my iPhone 7 is returning NULL push tokens. So only normal sms message / calls and local push notifications are working.


Solution to this, i subscribe to open beta to resolve this. (iOS 13.2). Now i receive notifications no problem.



Oct 23, 2019 1:28 PM in response to Qida

I got iPhone 7 as well, updated to the 13.2 beta 4 which just came out, still no notifications for WhatsApp, Messenger, Facebook, etc. I sent feedback using the beta feedback app. Gmail, twitter and LinkedIn do get notifications for some reason. WhatsApp web also stopped working since its seems that none of those apps can run on the background, when someone sending me a message on WhatsApp it shows only one tick.


This is so frustrating, I never had this kind of experience with any iOS version before since using my iPhone 5 on iOS 6.


Please fix this as soon as possible Apple, I can't use my iPhone properly :(



Things that I tried to do to fix the issue:


- I updated all apps from the App Store.

- I tried hard & soft reset.

- I turned on and off background app refresh & Do Not Disturb.

- I checked all notifications settings, everything seems to be fine.

- I tried to use Cellular network & WiFi to check if it might be a network error.


Oct 25, 2019 1:06 AM in response to bonchien

I have a Xs Max and iOS 13.1.3 does not fix this issue.


I look after my Father and he has COPD and while I'm in the other room, whenever he needs something he texts me or calls me. When I have to step away to do something in the backyard or go to the restroom and come back to the room where my phone is, a notification has gone off but I have it set to repeat notifications 4 times and I don't get any of the others. If my father has texted me I wouldn't know unless I look at the phone. This kind of defeats the purpose of notifications.


It's not very convenient to take my phone with me everywhere I go and it's set up on an Apple iDock.


Please Apple get this fixed, for medical reasons I need this to work correctly.

Oct 25, 2019 12:10 PM in response to AcIDc0r3

Just in case you didn't see my reply. Fixed! The total system reboot didn't work (essentially wiping the phone clear as if I were to sell it), but what did work was a restore system settings. I think it's Reset All Settings. Took just a few minutes. My wallpaper went back to default plus a few other things but nothing major. Something else to look into is if you're also on imessage on a Mac computer. That could be causing some missed texts.


Oct 27, 2019 7:59 AM in response to Luiffa

WTF! This same thing is happening to me too after the most recent update on iPhone XS!! It also happens to be the person that I message the most. I’ve checked “do not disturb”, hide notifications, made sure every notification possible was turned on, restarted my phone, etc. The only thing to indicate that I received a message from him is the badge on the corner of the messages app. So I need to constantly open my phone and check the TINY badge on the corner of the messages app. I’d prefer a landline with a voicemail machine and a pager at this point.......

Oct 27, 2019 9:36 AM in response to bonchien

Following the installation of iOS 13.1.3, my iPhone 6S has stopped receiving notifications, badges, sound alert from all the apps I have installed e.g. LinkedIn, whatsapp, NYT, WSJ, Bloomberg, cnbc, bbc... I’m in utter shock that apple tech team is not able to fix the issue for so long. Since, they don’t seem to be able to provide the defect fixes and new release not in sight, should revert the codes concerning notifications part. For lot of my friends who use apple and myself are badly effected due to this chaos and slowed UI/UX. Please take this up as a critical issue and provide a release with fix or provide with the option to revert to previous version.

Oct 27, 2019 12:34 PM in response to bonchien

It seems like at least with Apple Watch owners the bug has something to do with the notification mirroring. Following up on my previous post in this thread, as I disable the notification mirroring for an application in Apple Watch settings, the notifications for this particular app work normally again on the phone.


Another option is of course to turn off the Apple Watch until this is fixed with an update. Try disabling bluetooth connected devices and retry if notifications work normal again on your iPhone.


Hope this helps someone before the bug is properly fixed!

Oct 29, 2019 12:42 PM in response to One-5

I have an iPhone X, and I have updated to iOS 13.2, but I still do not receive notifications for text messages - except those from favourites. For all others, including all my contacts, I get no audible alert and no icon badge, letting me know I have a new message. This started when I first updated from iOS 12.4 to iOS 13.1.3. I would have thought by this time that Apple would have fixed this. And yes, I have checked, and re-checked, settings numerous times. Nothing changed. This is beyond annoying.

notifications not working ios 13.1.2

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