notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

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Posted on Mar 26, 2020 12:17 PM

This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).


This is what "Reset All Settings" does:

-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

-Removes all of your previously used Wi-Fi networks and passwords

-Removes your Apple Pay cards.

-Deregisters your device from iMessage and FaceTime

-Removes your Touch ID & Passcode

-If restrictions are turned on, it resets all of your restrictions.

-Removes Face ID

-Resets accessibility settings

-It removes your encrypted backup password

243 replies

Oct 8, 2019 1:18 PM in response to bonchien

I'm having the same issue. But in my case, I get notifications from everyone who texts me (iMessage or regular text), except for only one person. I deleted that person's texts, power off the phone, reset all settings, check Do Not Disturb, Hide Alerts, volume, everything but nothing could resolve this issue. I even texted myself and I get notifications of my texts.


I contacted Apple Support and after explaining my issue all they could tell me was to check with Verizon.

I explained them that Verizon just manages my plan. This was obviously a device issue and it's pretty clear that this happened right after iOS 13.1.2 upgrade. I was texting before and after the upgrade with that specific person so I know it has to do with the upgrade.


Very annoying that Apple support tells me to check with my carrier. If Apple cannot fix it, I don't know how Verizon would.

This is very very frustrating and Apple is not doing anything to resolve this issue.


How can I get text notifications from everyone except one?

Oct 9, 2019 6:18 AM in response to bonchien

Same problem here >:(

After installing ios 13.1.2 on my iPhone 7 I only get notifications for emails and sms while for all the other apps (whatsapp, facebook ecc) I don't get any alert and I can only see the messages when I open the apps :(

I've already checked all the notifications settings and I tried the soft reset procedure multiple times but nothing happened :(

Oct 13, 2019 9:05 AM in response to bonchien

In exitement without thinking I downloaded 13.1.2 on my iphone 6sPlus and now totally disappointed. I do not here any notification sound. I could get ring when somebody call me but without any voice so I diverted all my calls on to speaker but still no notification sound. I continue to receive all messages etc but without any notification sound. Contacted twice apple online support but they fail to resolve the issue and ask me to go the nearest apple service centre? Do not know why they are not removing bugs???

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notifications not working ios 13.1.2

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