notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

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Posted on Mar 26, 2020 12:17 PM

This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).


This is what "Reset All Settings" does:

-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

-Removes all of your previously used Wi-Fi networks and passwords

-Removes your Apple Pay cards.

-Deregisters your device from iMessage and FaceTime

-Removes your Touch ID & Passcode

-If restrictions are turned on, it resets all of your restrictions.

-Removes Face ID

-Resets accessibility settings

-It removes your encrypted backup password

243 replies

Oct 8, 2019 4:12 AM in response to Ervin_

Tried "Reset All Settings" as suggested above but this did not solve my issue.

Does someone have other ideas?


Note: After the Reset a white screen followed with message at the bottom "Press home to upgrade". Pressed Home and upgrade completed successfully. This however did not solve any of issues I encountered (Notifications, iMessage, FaceTime).

I attempted a second try with reset but that did not help either. On the second attempt I also got the "Press home to upgrade" message...


Unless any other ideas here I think I am going to try next Restoring to factory settings...


Oct 10, 2019 7:49 AM in response to Kelli_707

I was laid off work on September 19, so right now I’m not getting any noise at all. I have employers calling me about interviews, and my phone doesn’t even ring, I’m getting text messages, and no noise. So I have to pick up my phone every five or 10 minutes to see if I’ve missed any calls or text messages. I don’t understand how Apple fixed three or four things, and this happens with the text messages and the phone calls!

Oct 10, 2019 12:56 PM in response to bonchien

I am having this same problem. Ever since the latest update I only get sound alerts maybe half the time when I receive a text message. I have tried everything listed here and everything google suggested and still nothing. It is very annoying. I get the banner notification but there is no sound unless the phone is unlocked which of course isn't safe to do and Apple won't let you do if you use their Wallet so it's a catch 22 situation.

Oct 11, 2019 8:04 AM in response to bonchien

Ever since updating to the new IOS 13 and the subsequent updates, notifications has not worked on my phone for certain apps. I have tried everything, resetting the notifications in the main menu in my settings and in the app itself, doing the soft reset, uninstalling and reinstalling the app, nothing works. This is really a joke. There has to be a way to fix these notification issues.

Oct 12, 2019 9:05 AM in response to Goblin210

I am so frustrated that Apple has not fixed this bug. My iPhone 8 does not ring or notify me when messages arrive. I have been a loyal Apple customer since the first Apple personal computer came on market, but I’ve had it! Why have a phone if it doesn’t ring!! I’ve tried all fixes AND called Apple support who drew a complete blank. Android is beckoning.

Oct 12, 2019 11:56 AM in response to bonchien

Is ANYONE from Apple going to weigh in on this? Current ALL my devices are ready for an upgrade...if this isn’t even acknowledged soon, ALL my devices will be replaced, including two AppleTV’s a MacBook Air, TimeMachine, 4 iPhones, 2 iPads, and a gen 3 watch. Seriously, I will make the change completely away from Apple. My business is driven by notifications...this is costing me money...REAL money!

Oct 14, 2019 3:18 AM in response to bonchien

I have an iphone7 & I'm getting no imessage notifications, on lock screen or notification centre.

Also my phone doesn't ring if someone calls me, it just shows on my lock screen as "Notification - phone" & if I click on it shows I have a missed call. Someone left me a voicemail at the weekend & yet it hasn't come up that I had a missed call or a voicemail, the only reason I know is that they told me when they saw me!!

As others have said, this is the most basic of functions for a phone that you should be able to be called on it, or send a text! I keep checking for another software update that will fix it as I'm worried what I am missing (also waiting to hear re a job).

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notifications not working ios 13.1.2

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