Update AppleID Settings - macOS Catalina

Hi Michael! This was the solution to my problem!

• iCloud Keychain was not ticked on my MacBook Pro 2017 after updating to Catalina
• Given that the solution was to confirm my identity using another device (entering my iPhone's Passcode on my Mac to confirm my identity), this makes sense to me - but I've been wrong before, once or twice... a day for 50 years!

If this is the case, then the UX of this process needs improvement, obviously. How many people would think to look at the status of their iCloud Keychain when faced with this behaviour? The way it currently works causes you to think something has broken or at the very least is not working (eg: iCloud is too busy, etc).

Thank-you for your post!

Peter

Had the same problem. in my case it had to do with saving my keychain to iCloud. Click on System Settings, then Apple ID at the top then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times. keep on following the prompts.

I'm having the same problem, having just installed Catalina. I enter the Apple ID password, it prompts (after about 10 seconds) for the local Mac account password, then the badge/triangle is cleared - for about 5 minutes. Then it comes back and asks for the same info. This repeats indefinitely.

I just updated to MacOS Catalina version 10.15 (19A583) and it doesn't allow for the Apple ID to be updated. Obviously we are all entering the correct User IDs and Passwords or we couldn't add comments here. This also happend on my iPad Mini under the new iOS 13. Seems like Apple needs to address this as its happening to multible people on multible devices. It also did not authenticate by "code" to other Apple devices as another user pointed out with his macbook.

UPDATE: definitely has to do with the keychain.

Follow these directions from Michael Keenan...

Go to: "System Settings, then Apple ID at the top, then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times". Continue to follow the prompts multiple times!!

Enabling iCloud Keychain didn't help at all in this case. The Catalina macbook is still prompting for credentials. And every time I enter them (including here on the communities) I'm no longer getting a 2FA prompt anywhere on any device.

I've got this same problem

"Enabling iCloud Keychain didn't help at all in this case. The Catalina macbook is still prompting for credentials. And every time I enter them (including here on the communities) I'm no longer getting a 2FA prompt anywhere on any device."

Here's what I did that fixed it.

1. In System Preferences Click on AppleID

1. Go directly to iCloud, do NOT click Continue to upgrade AppleID Settings
2. Scroll down to Keychain and click the check box
3. Wait until it asks for password, enter it.
4. It also asked for the passcode from my iPad Pro, enter it
5. It then displayed and asked for a 6 digit code, enter it.
6. Problem solved, no more prompts.

Weird.

I followed the steps as I saw my keychain access was also not enabled.

I was prompted to do the following:

• Input password for Apple ID
• Input password used to unlock this MacBook

Unfortunately keychain was not enabled. I've tried multiple times with no success.

• A supplemental update for Catalina 10.15 was released yesterday that, among other things: "Resolves an issue that prevents accepting iCloud Terms and Conditions when multiple iCloud accounts are logged in."

I recommend installing that update- it might solve the problem. Go to System Preferences/Software Update.

I can tell you what worked for me. Some have suggested signing out. When I went to do so, it told me that some items had not been uploaded to iCloud Drive. With that in mind, rather than singing out I:

• Turned off iCloud Drive. It asked if I wanted to stop sync, I said yes. It put my entire iCloud Drive in the archive folder. I think it thought it was out of sync but it wasn't
• This allowed me to turn on iCloud Keychain
• After doing so, the funky message went away and I turned iCloud Drive back on

I'm kinda thinking iCloud Drive was the culprit. It was trying to sync the entire folder after update (2.5g for me).

I pulled this answer off another discussion (about the same topic):

Glenn Gibson posted:

It is a pain to do but I took the following steps to finally resolve the issue:

1. Go to System Preferences --> iCloud
2. Logout of iCloud
3. Reboot system.
4. Login back into iCloud.

This seems to have fixed my issue

I have the same issue. My screen is stuck trying to login to iCloud from the system preferences pane. I've rebooted. Signed out of iCloud, rebooted, and signed in. Changed my iCloud password. Nothing. This is total BS. I waited until Catalina 10.15.1 version to upgrade.

Apple QC is steadily getting worse. Not only am I having Catalina upgrade problems, my iPhone X got bricked upgrading to iOS 13. I had to completely wipe it and start over.

I have the same problem, and logged out of apple ID first, and now it won't log in (spinning ball at login credentials for ever). Problem is that there is no way to access the keychain since I'm logged out. Any suggestions? All my apps seem to be logged in to my iCloud account.

UPDATE to the UPDATE lol

So it turns out the keychain didnt solve it for me but a password change did!!!!

I changed my Apple ID password on the iCloud website and so far it has worked!!!

Hope this helps for those who couldnt get the keychain fix to work!!

I have two Mac's updated tonight with the exact same issue with never ending Apple ID prompts. I have tried to enable keychain multiple times and changed the password. It fails to resolve on both and still stuck in this loop. 2018 Mac Mini 2019 MacBook Pro