Update AppleID Settings - macOS Catalina

Had the same problem. in my case it had to do with saving my keychain to iCloud. Click on System Settings, then Apple ID at the top then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times. keep on following the prompts.

I'm having the same problem, having just installed Catalina. I enter the Apple ID password, it prompts (after about 10 seconds) for the local Mac account password, then the badge/triangle is cleared - for about 5 minutes. Then it comes back and asks for the same info. This repeats indefinitely.

Hi Michael! This was the solution to my problem!

• iCloud Keychain was not ticked on my MacBook Pro 2017 after updating to Catalina
• Given that the solution was to confirm my identity using another device (entering my iPhone's Passcode on my Mac to confirm my identity), this makes sense to me - but I've been wrong before, once or twice... a day for 50 years!

If this is the case, then the UX of this process needs improvement, obviously. How many people would think to look at the status of their iCloud Keychain when faced with this behaviour? The way it currently works causes you to think something has broken or at the very least is not working (eg: iCloud is too busy, etc).

Thank-you for your post!

Peter

I just updated to MacOS Catalina version 10.15 (19A583) and it doesn't allow for the Apple ID to be updated. Obviously we are all entering the correct User IDs and Passwords or we couldn't add comments here. This also happend on my iPad Mini under the new iOS 13. Seems like Apple needs to address this as its happening to multible people on multible devices. It also did not authenticate by "code" to other Apple devices as another user pointed out with his macbook.

UPDATE: definitely has to do with the keychain.

Follow these directions from Michael Keenan...

Go to: "System Settings, then Apple ID at the top, then choose iCloud. It will show what is using iCloud scroll down and choose Keychain. you may have to enter your Apple ID and your computer password a couple times". Continue to follow the prompts multiple times!!

Enabling iCloud Keychain didn't help at all in this case. The Catalina macbook is still prompting for credentials. And every time I enter them (including here on the communities) I'm no longer getting a 2FA prompt anywhere on any device.

I've got this same problem

"Enabling iCloud Keychain didn't help at all in this case. The Catalina macbook is still prompting for credentials. And every time I enter them (including here on the communities) I'm no longer getting a 2FA prompt anywhere on any device."

Having the same problem but in addition, when I try the suggested solution, it won't complete "setting up" the keychain after I click on it.

I had exactly the same problems you are describing here. I must have entered my Apple ID password and my Admin password to my MacBook Pro at least 20 times. I checked Keychain but every time it would disconnect. I turned my Mac off during the night and the following morning I went to enter the passwords again. Right after entering them for like the third time, it asked me for the passcode I use to unlock my iPad which I introduced. After waiting for perhaps half an hour I could not quit the system preference app and had to force quit it. That did the job!! That was yesterday and all seems well since then. Keychain is now checked and the iCloud setting is not asking for my passwords any more.

I kept trying because I did not want to change my Apple ID password and I did not want to sign out of iCloud as it would be a hassle to get all my data back on my Mac without duplicates. My advice to those with this issue is just keep trying and it might eventually be OK. I also signed in to the Mac store and Apple Music which I had not done since the update to Catalina before the issue was fixed.

I hope this helps.

I have the same problem, and logged out of apple ID first, and now it won't log in (spinning ball at login credentials for ever). Problem is that there is no way to access the keychain since I'm logged out. Any suggestions? All my apps seem to be logged in to my iCloud account.

UPDATE to the UPDATE lol

So it turns out the keychain didnt solve it for me but a password change did!!!!

I changed my Apple ID password on the iCloud website and so far it has worked!!!

Hope this helps for those who couldnt get the keychain fix to work!!

I have two Mac's updated tonight with the exact same issue with never ending Apple ID prompts. I have tried to enable keychain multiple times and changed the password. It fails to resolve on both and still stuck in this loop. 2018 Mac Mini 2019 MacBook Pro

Update: I finally got past this on both devices. It required changing password from the appleid website, restarting my iPhone so I got the same notification in settings there, logging in with new password on iPhone, going back to both Mac's individualy, following the Apple ID and device password prompts as before and now finally got a prompt for the lock pin for my iPhone finally satisfying the update Apple ID settings dilemma.

Surely this would have come up in testing since I was affected 100% on multiple current model Macs

This was horrible. I had to enable the keychain like 5 times typing in both my Apple ID password then the Macs password. After several tries it finally prompted me for the password from a trusted device. Maybe so many users are setting up Catalina that the servers are kicking users back when trying to authenticate.

None of the suggestions have worked for me, I've entered the iCloud and computer password more than 20 times, now iMessage stopped working, when I enter the iCloud password to login into iMessage I get "An error occurred during authentication", this is a mess Apple, fix it!!