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Level 1

28 points

Unable to accept iCloud Terms and Conditions in macOS Catalina

After upgrading to Catalina, I was prompted with a notification stating that I must accept the "New iCloud Terms and Conditions" and that "to use iCloud on this Mac you must accept the new Terms and Conditions." However, I am not able to accept the terms and conditions. I go into my settings, find where I should view them, click "I have read and agree to the iCloud Terms and Conditions," but the prompt still remains that tells me to read and agree to them. Occasionally, a window pops up right after clicking continue, but it disappears after ~1/10 of a second, so I am unable to read it. Anyone know how to remedy this issue? Until it is fixed, I cannot use iCloud.

MacBook Pro with Touch Bar

Posted on Oct 7, 2019 6:34 PM

Best reply

TBullock

Level 1

9 points

Posted on Oct 8, 2019 9:40 AM

I'm not sure what device the other poster was using to accept the terms and conditions, but on Catalina, if you are using multiple iCloud accounts, you need to go into Settings -> Internet Accounts, then click on each of your iCloud accounts. Each time you select one, you will get a terms and conditions box. Accept it for each account, and the message should go away and you should have access to your accounts. Hope this is helpful!

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73 replies

Oct 12, 2019 9:20 AM in response to phillykid22

My agreement notification kept pop-out even after signing out and back to my iCloud account. This small trick helps. Thanks

fasol

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Oct 12, 2019 9:23 AM in response to TBullock

I tried the same- did not work for me.... iCloud does not work now...

Nic Rocs

Level 1

19 points

Oct 12, 2019 9:35 AM in response to RobTolp

Thanks...this worked for me as well!

pdibello

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Oct 12, 2019 12:00 PM in response to StanSkrivanek

Which trick helped?

Marlamm

Level 1

8 points

Oct 12, 2019 12:26 PM in response to Boogi56

I have tried signing out and I reset my password nothing is working and I want to work on stuff in the cloud

Oct 13, 2019 4:39 PM in response to Boogi56

I disabled any secondary iCloud accs I had on my Catalina via System Preferences > Internet Accounts , and popup went away. the issue was solved. Thanks

Property

Level 1

13 points

Oct 14, 2019 12:58 AM in response to Hydrorcr22

Unfortunately it seems you can only fix the problem. by not saving the data locally when you are asked that question. You need to delete the account completely and then add it back.