Unable to accept iCloud Terms and Conditions in macOS Catalina

I'm not sure what device the other poster was using to accept the terms and conditions, but on Catalina, if you are using multiple iCloud accounts, you need to go into Settings -> Internet Accounts, then click on each of your iCloud accounts. Each time you select one, you will get a terms and conditions box. Accept it for each account, and the message should go away and you should have access to your accounts. Hope this is helpful!

I had the same problem. I only had one iCloud account signed in, so the above wasn't helpful to me. Rebooting didn't help.

I got it working by signing out of iCloud on my Macbook and re-logging. It’s a giant pain to resync everything, but it worked.

Same on 2018 15-inch MBP after Catalina install. Go to System Preferences / Internet accounts, select whatever other Apple iCloud accounts you might have listed there, one by one. A terms and conditions window will pop up each time where you can accept the terms. This solved my problem.

The fix mentioned above about going to System Preferences / Internet Accounts and selecting each Apple account to get the Terms window to pop up—that works sometimes but not always. Another solution I found to work is this: (1) Accept the Terms, for what it's worth, then quit System Preferences (2) in the Finder menu, hold down the Option key and select Go ... Library (Library will only appear in that menu if you press the Option key while selecting Go) and select Library (3) locate the Preferences folder, and look in there for the file com.apple.systempreferences.plist (4) delete that file—it will be recreated automatically the next time you open System Preferences (5) reopen System Preferences and the notification to accept the Terms should be gone. The badge may still show in the System Preferences icon in your dock; if it does, remove System Preferences from the dock and that should solve that problem. You can put System Preferences back in the dock if you want to.

Updating above post. Deleting com.apple.systempreferences.plist did not work for long; the problem came back. My problem was caused by having a second Apple ID signed in on the Mac (for email only). I pressed the minus button in Internet Accounts to delete it, and this time when asked, I chose to delete the account from all my devices (instead of simply turning the account off). The device list shown included a Mac that I don't have anymore. I selected to delete from all, the Terms warning went away, I restarted, and added the account back to the Mac. Everything is fine now and no more Terms and Conditions warnings.

I have multiple iCloud accounts and I've had the same issue since upgrading to Catalina. Unfortunately opening the notification took me to my main iCloud preference page which was misleading in my case, as the T&C were accepted for the main iCloud.

1. Open System Preferences > Internet Accounts.
2. Go through each iCloud account you have set up on the left.
3. Wait a second or two and the Terms and Conditions dialog will pop up.
4. Accept the T&C for each iCloud account and the notification will disappear.

This worked for me. I have one main iCloud, but as described I had 2 additional iCloud accounts configured for mail under mail settings. As soon as you click on each one it prompts you to accept the t and c's and then the loop goes away. Thanks a lot.

I finally got it to work, but had to sign completely out of my iMac iCloud account.. then back in... re-syncing was a pain, but it worked.... I also went to all of my other apple devices, two ipads, 4 apple tv's, a macbook air, and a 2nd older iMac. Everything on all devices seems to be operating correctly now.

It didn’t seem to like that I had a second Apple ID on the computer.

Went to system preferences -> Internet Accounts

Deleted secondary Apple ID listed on left hand side. (because I wasn’t using it for anything).

Issue resolved.

This worked for me. Go into each iCloud account and accept the terms for each one. I had my primary account and for some reason, two others (for my kids). Once I accepted the terms for each account, my iCloud content appeared in the Finder window.

Good luck!

Ok this was a big pain but I finally got to go away. I spent almost an hour on a call with support yesterday and they couldn't fix it.

I have one iCloud account and could not get signed off. So when the terms and condition windows comes up there is a button on the bottom about signing out. I did that and when it ask me to keep the data I told it no. I restarted the computer and then it treated the machine like it did not have an iCloud account. I simply signed on the account and it updated everything.

It was bad. I really do not need anymore updates from Apple. I am not going to subscribe to Apple TV or anything like that.

I solved this issue by logging out of iCloud and then back in again. Just merge your iCloud data when prompted.

Same issue here. Multiple apple accounts. Solved by selecting internet accounts in system preferences and selecting any secondary accounts - you will be prompted to agree to T’s & C’s for each. Job done.

System Preferences=>Internet Accounts=>click one by one on each account and agree to T & C terms. The window will pop up by itself. A

Problem should be resolved

It will disappear on its own if you goto “system preferences” then “internet accounts”

log into each and agree to each iCloud account you have