Unable to accept iCloud Terms and Conditions in macOS Catalina

I'm not sure what device the other poster was using to accept the terms and conditions, but on Catalina, if you are using multiple iCloud accounts, you need to go into Settings -> Internet Accounts, then click on each of your iCloud accounts. Each time you select one, you will get a terms and conditions box. Accept it for each account, and the message should go away and you should have access to your accounts. Hope this is helpful!

I had the same problem. I only had one iCloud account signed in, so the above wasn't helpful to me. Rebooting didn't help.

I got it working by signing out of iCloud on my Macbook and re-logging. It’s a giant pain to resync everything, but it worked.

The following which I located after extensive searching has solved it for me as I have two Apple Accounts on my iMac

There’s not a lot of chatter about this, primarily because it only affects a few few iPhone/iPad users who happen to have and use more than one Apple ID on their device. This is you, so here’s how to fix this:

1. Tap Settings > Mail, Contacts, Calendars, and then tap on the first iCloud account. You should see a Terms and Conditions link near the top in blue.
2. Tap the link, scroll to the bottom and tap the Accept link.
3. Repeat steps 1 & 2 for any other iCloud accounts you have showing in the list of accounts.

I have the same issue, see the image for the error screen

This worked except to clarify:

1. Open Mail>Accounts then choose the first iCloud account. T&C automatically opened and I was able to accept.

I was able to then accept the T&C for each of these accounts.

Otherwise...PERFECT! Thank you for your help.

Early 2014 MacBook Air

I have multiple iCloud accounts and I've had the same issue since upgrading to Catalina. Unfortunately opening the notification took me to my main iCloud preference page which was misleading in my case, as the T&C were accepted for the main iCloud.

1. Open System Preferences > Internet Accounts.
2. Go through each iCloud account you have set up on the left.
3. Wait a second or two and the Terms and Conditions dialog will pop up.
4. Accept the T&C for each iCloud account and the notification will disappear.

I guess I will have to wait for Apple to figure it out and in the meantime get an external backup so I don't lose my work files. I work from home and I don't have the time to jack around with this and I cannot risk losing work files. I have 2 iCloud accounts the secondary one is only used for business email, I am not going to dump it and risk losing all the email files associated with it; I have read with the update users are having issues with lost emails.

I tried everything below and nothing worked:

• Gone to internet settings, email, numerous times, T&C never pops up
• Went to iCloud.com and logged out of the cloud on all my devices, restarted computer tried again to accept the T&C
• Logged out of the Cloud twice from my computer and backing up all my files
• After reading a Mac user blog turned off the screen time app and restarted my computer

If anyone figures this out and it works across the board we should give them the golden apple award.

This worked for me. I have one main iCloud, but as described I had 2 additional iCloud accounts configured for mail under mail settings. As soon as you click on each one it prompts you to accept the t and c's and then the loop goes away. Thanks a lot.

I have a late 2015 5K Retina iMac.. I am having the same problem. I tried the solutions suggested here and none of them work at all. I, unlike others of you.. are not getting the server error message at all as a pop up.. not even for a second and gone.

I finally got it to work, but had to sign completely out of my iMac iCloud account.. then back in... re-syncing was a pain, but it worked.... I also went to all of my other apple devices, two ipads, 4 apple tv's, a macbook air, and a 2nd older iMac. Everything on all devices seems to be operating correctly now.

It didn’t seem to like that I had a second Apple ID on the computer.

Went to system preferences -> Internet Accounts

Deleted secondary Apple ID listed on left hand side. (because I wasn’t using it for anything).

Issue resolved.

Same on 2018 15-inch MBP after Catalina install. Go to System Preferences / Internet accounts, select whatever other Apple iCloud accounts you might have listed there, one by one. A terms and conditions window will pop up each time where you can accept the terms. This solved my problem.

yes this one worked. don't know why the reply dose not go under the one I replied to. For a big tech company this web site needs a lot of work!

"I'm not sure what device the other poster was using to accept the terms and conditions, but on Catalina, if you are using multiple iCloud accounts, you need to go into Settings -> Internet Accounts, then click on each of your iCloud accounts. Each time you select one, you will get a terms and conditions box. Accept it for each account, and the message should go away and you should have access to your accounts. Hope this is helpful!"

I have the same problem with 1 account on MacBook Air.

I went to the App Store and signed in but none of my apps appear and it didn't solve the endless loop problem.

I did see a popup every time I accepted the agreement and conditions then pressed the continue button and it says something about unable to contact the server.

Isn't logging out of iCloud and back in followed by syncing extreme? I don't want to delete my stuff and start over.