Unable to accept iCloud Terms and Conditions in macOS Catalina

Aren't you reading what we write?

Stop telling folks with a single (1) iCloud account to follow those steps. (foreach icloud account)

They don't work for a single iCloud account. The only thing that worked was logging off icloud and loosing everything until you log back in and sync everything all over again.

I spent 4 hrs with a senior tech support this week, following downloading the IOS. After trying multiple changes to my system and reinstalling the program, the New iCloud Terms and Conditions warning is still present. Any further suggestions from the group or just wait for the next update?

I have the same problem, even after logging out and then rebooting, I still get the same "need to accept the terms and conditions" notification. But, my iCloud services seem fine.

Has anyone gotten the error/warning after logging out from iCloud - rebooting laptop - logging in to iCloud?

Inquiring minds want to know.

The fix mentioned above about going to System Preferences / Internet Accounts and selecting each Apple account to get the Terms window to pop up—that works sometimes but not always. Another solution I found to work is this: (1) Accept the Terms, for what it's worth, then quit System Preferences (2) in the Finder menu, hold down the Option key and select Go ... Library (Library will only appear in that menu if you press the Option key while selecting Go) and select Library (3) locate the Preferences folder, and look in there for the file com.apple.systempreferences.plist (4) delete that file—it will be recreated automatically the next time you open System Preferences (5) reopen System Preferences and the notification to accept the Terms should be gone. The badge may still show in the System Preferences icon in your dock; if it does, remove System Preferences from the dock and that should solve that problem. You can put System Preferences back in the dock if you want to.

Updating above post. Deleting com.apple.systempreferences.plist did not work for long; the problem came back. My problem was caused by having a second Apple ID signed in on the Mac (for email only). I pressed the minus button in Internet Accounts to delete it, and this time when asked, I chose to delete the account from all my devices (instead of simply turning the account off). The device list shown included a Mac that I don't have anymore. I selected to delete from all, the Terms warning went away, I restarted, and added the account back to the Mac. Everything is fine now and no more Terms and Conditions warnings.

This worked for me. Go into each iCloud account and accept the terms for each one. I had my primary account and for some reason, two others (for my kids). Once I accepted the terms for each account, my iCloud content appeared in the Finder window.

Good luck!

Same issue here. Multiple apple accounts. Solved by selecting internet accounts in system preferences and selecting any secondary accounts - you will be prompted to agree to T’s & C’s for each. Job done.

Ok this was a big pain but I finally got to go away. I spent almost an hour on a call with support yesterday and they couldn't fix it.

I have one iCloud account and could not get signed off. So when the terms and condition windows comes up there is a button on the bottom about signing out. I did that and when it ask me to keep the data I told it no. I restarted the computer and then it treated the machine like it did not have an iCloud account. I simply signed on the account and it updated everything.

It was bad. I really do not need anymore updates from Apple. I am not going to subscribe to Apple TV or anything like that.

I have selected both my iCloud accounts multiple times in internet settings, no message comes up. I have logged out of my iCloud account after saving all the iCloud stored data to my computer and back in twice and still it won't accept the terms. I work off a hot spot and all the iCloud back ups are killing my data usage. Any other ideas?

Thanks, I did that last night after I posted and it did not clear the message either. I work from home so not being able to back up to the cloud is frustrating right now. If I fully delete my other iCloud account, which we only use for shared business email and will I lose all those files?

Why are we all having to mess about trying to fix this? Clearly its an issue, clearly someone monitors these forums (or do they?) and surely its a quick fix at the business end? No one should have to be facing the prospect of losing any files due to an issue such as this....just sort it already and stop ignoring the users and leaving us to try and figure our way through your mess.

When I click my icloud account (only have on), no T&C pops. Yet, from time to time, a banner shows up on the upper right corner asking me to accept the T&C. Then, it appears, I scroll down and accept, and again the server error shows up. Is really annoying...

Slightly different I have a mid 2012 MacBook Air

just updated to Catalina and the T&C box is half its vertical size (can only read half the T&C)

able to click on the tick box but unable to scroll over to the accept box

getting frustrating now

Had the same problem after updating my wife's MBA to Catalina. No matter what I selected in Settings => AppleID regarding the Terms & Conditions, it would not allow me to accept. Took a step back to the main Settings screen, then chose Internet Accounts => iCloud, which was listed in the left pane. Once I logged in to iCloud, I then went back to the original AppleID panel which was causing the initial grief to no longer display an exclamation point or other error and all of the grayed out options were gone allowing me to select each.

The only thing that has worked for me has been to create ANOTHER MACBOOK USER and there I can log into my iCloud account. So I will copy any useful data over to that account and abandon the current one.