Unable to accept iCloud Terms and Conditions in macOS Catalina

After upgrading to Catalina, I was prompted with a notification stating that I must accept the "New iCloud Terms and Conditions" and that "to use iCloud on this Mac you must accept the new Terms and Conditions." However, I am not able to accept the terms and conditions. I go into my settings, find where I should view them, click "I have read and agree to the iCloud Terms and Conditions," but the prompt still remains that tells me to read and agree to them. Occasionally, a window pops up right after clicking continue, but it disappears after ~1/10 of a second, so I am unable to read it. Anyone know how to remedy this issue? Until it is fixed, I cannot use iCloud.

MacBook Pro with Touch Bar

Posted on Oct 7, 2019 6:34 PM

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Posted on Oct 8, 2019 9:40 AM

I'm not sure what device the other poster was using to accept the terms and conditions, but on Catalina, if you are using multiple iCloud accounts, you need to go into Settings -> Internet Accounts, then click on each of your iCloud accounts. Each time you select one, you will get a terms and conditions box. Accept it for each account, and the message should go away and you should have access to your accounts. Hope this is helpful!

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73 replies

Oct 8, 2019 3:25 AM in response to prasanth_u

The following which I located after extensive searching has solved it for me as I have two Apple Accounts on my iMac


There’s not a lot of chatter about this, primarily because it only affects a few few iPhone/iPad users who happen to have and use more than one Apple ID on their device. This is you, so here’s how to fix this:

  1. Tap Settings > Mail, Contacts, Calendars, and then tap on the first iCloud account. You should see a Terms and Conditions link near the top in blue.
  2. Tap the link, scroll to the bottom and tap the Accept link.
  3. Repeat steps 1 & 2 for any other iCloud accounts you have showing in the list of accounts.


Oct 10, 2019 11:05 AM in response to Boogi56

I have the same problem with 1 account on MacBook Air.


I went to the App Store and signed in but none of my apps appear and it didn't solve the endless loop problem.


I did see a popup every time I accepted the agreement and conditions then pressed the continue button and it says something about unable to contact the server.


Isn't logging out of iCloud and back in followed by syncing extreme? I don't want to delete my stuff and start over.

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Unable to accept iCloud Terms and Conditions in macOS Catalina

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