Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

catalina killed my MacBook pro

Hi all I have a 2014 MacBook Pro. Was running perfect with Mojave last night. I started the upgrade to Catalina and it’s now dead.


install process started ok and it got to the point of reboot. Now all I does is show the flashing folder with a question mark.


there are no boot chimes. I’ve tried to boot to recovery and that doesn’t work. Today I created a usb stick to boot from. Come home tonight and tried to boot with option key held down and it still doesn’t boot.


my MacBook is toast...

MacBook Pro Retina

Posted on Oct 8, 2019 9:27 AM

Reply
Question marked as Best reply

Similar questions

145 replies

Oct 14, 2019 7:05 AM in response to kevinfromaroundheresomewhere

Update: Took the MBP15 back to the Apple store and tech would not acknowledge that Catalina broke the machine. Said the update, which can be an intense processor for the computer, exacerbated a latent hardware issue. Because a logic board at $575 is cheaper than a new MBP I sent it in for repairs. Now, to see if the issue repeats with the new logic board. This taught me a lesson on being among the first to update the MacOS.

Oct 14, 2019 8:05 AM in response to rreinhardt93

And it does not mean that there was either. My money in on a faulty firmware being applied as the link I posted above shows dozens of people all having the exact same "coincidental hardware" malfunction just when then tried to update the OS. I have to say that I'm not even trying to update to Catalina for several months as past experience has shown Apple just don't test themselves these days relying on those people have spare kit to try the beta test program.

Oct 14, 2019 8:16 AM in response to Vancouver22

Vancouver22 wrote:....
Not sure this is of any help, being your situation is different, mine was an accidental erase from find my iPhone. ...

I was reading through this thread and saw your post. You may be right that

all these issues may be related to the new "Find My" app in Catalina.


I was getting constant notification badges o System Preferences to update

my "AppleID settings" by entering my AppleID password which was eventually followed

by asking me to enter my iMac user password. I finally figured out that

every time I would wake my iPhone 11 Pro, or any other iDevice with

iOS 13.1.2, I would get a notification badge on System Preferences prompting me

to my Apple ID on my iMac to "update" my settings by verifying my AppleID Password

and it was followed by needing to enter my iMac user password. After disabling "Find My"

in my iCloud settings it finally stopped.


So, I wonder if some of these "brickings" are the result of false erase messages from iDevices

thinking these Macs were stolen/lost and commanded to brick through the new "Find My" app?

A remote lock down and erase message could create just these kinds of scenarios.

Oct 14, 2019 10:17 AM in response to rkcomp

BTW to RReinhardt93 again.


If we all had a pre-existing hardware problem that has been uncovered by trying to upgrade to Catalina, that is, in itself, a reason to ask Apple to rectify the problem.

Clearly, there was an underlying hardware defect hitherto unknown.


None of us has done anything “wrong” except follow Apple’s upgrade path.

Oct 15, 2019 10:07 AM in response to paulfromuc

Same problem here. Upgraded my MBPro 13’’ Mid 2014 to Catalina. After the restart needed, it just don’t start and appear the folder logo blinking. there is no command working, any combination, nothing. Apple Portugal answered, by phone, that “It was my choice to upgrade”. How can I report this to Apple Engineers?

Oct 15, 2019 3:43 PM in response to kevinfromaroundheresomewhere

Exactly the same with mine, wouldn’t boot at all then started but with a blank screen. Just persisted and after using the keystrokes before pressing on button to reset NVRAM and the power controller (sorry can’t remember what they are) it randomly started. Once logged in has been running extremely slowly. Spent hours messing about with it and now it’s slower than it was and then 4 times today hung up and needed to be restarted. Oh and this afternoon the display went and lost the toolbar had to mess about with that a couple tones and restart . . . Heavens above I’m considering getting a PC

Oct 16, 2019 8:17 AM in response to Nekromant

I have the same issue. 15” MacBook Pro late 2013. Worked great prior to OS updates.... I cannot boot with previous OS usb disk. —-“Cannot load EFI drivers”. I’m guessing my firmware has been corrupted after upgrading to Catalina. The fans are on full when hitting power button. I’ve tried resetting smc and nvram so many times. Now I don’t get backlight on keyboard or power display on cord. Machines cpu is high idle but not hot. It’s like all the sensors have died. Will schedule to take into Apple repair but I think I will need a new logic board.

catalina killed my MacBook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.