catalina killed my MacBook pro

Hi all I have a 2014 MacBook Pro. Was running perfect with Mojave last night. I started the upgrade to Catalina and it’s now dead.


install process started ok and it got to the point of reboot. Now all I does is show the flashing folder with a question mark.


there are no boot chimes. I’ve tried to boot to recovery and that doesn’t work. Today I created a usb stick to boot from. Come home tonight and tried to boot with option key held down and it still doesn’t boot.


my MacBook is toast...

MacBook Pro Retina

Posted on Oct 8, 2019 9:27 AM

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Posted on Dec 20, 2019 6:02 PM

Hey Paulfromuc,


Don't know if you got it figured out but had the same thing happen to me today with my 2015 MacBook Pro. Just didn't work. So I created Mojave boot on thumb and rebooted option+command+R to get into internet recovery and through Disk Utility erased both Macintosh HD and Macintosh Data and deleted the data volume (both volumes a construct of Catalina) and rebooted off thumb and was prompted to installed Mojave. Catalina currently seems pretty buggy but works well enough on my 2018 MacBook Air. I'm happily running off Mojave now (on the Pro) with no problem.


Steve

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145 replies

Dec 29, 2019 9:03 AM in response to fabiofranca

@DaveGarratt, I am in the same boat. I tried to unsolder the chip. It’s made of some interesting alloy the solder iron’s temperature went up to 450C and still won’t melt! I give my hat to Apple. The motherboard is beautiful and strong. But there is apparently a simpler solution. I am buying a eeprom programmer and SOIC8 clip to try to reprogram to onboard EFI. You still need a good ÉPI chip which means the unlock chip you bought is not wasted.

i am waiting for thé kit to arrive so I can get my board back. Meanwhile I already accidentally cracked my glass. So be care about opening up the case. It’s not difficult but need to be careful. Also buy the screen glue strips in preparation. You would need them to reglue the screen.

i refuse to give up on a good machine.

and having encountered this problem, I expect these kits would come in handy in the future. It is bound to happen again.

Oct 13, 2019 8:42 PM in response to paulfromuc

The flashing question mark really does render the Mac useless. It is a dead screen with nothing to use. Ive been there (not with Catalina). I did recovery mode and luckily got it back to normal. Took a few hours to reinstall MacOS Mojave to how it was. I had no back up to use.


Not sure this is of any help, being your situation is different, mine was an accidental erase from find my iPhone. Total disaster.


A folder with a question mark means that the selected startup disk isn't available or doesn't contain a Mac operating system. Learn how to resolve a flashing question mark.


I hope you can get it fixed, or take it Apple and there’s no charge. I’ve seen a couple of other Catalina posts re the question mark.

Oct 14, 2019 8:05 AM in response to rreinhardt93

And it does not mean that there was either. My money in on a faulty firmware being applied as the link I posted above shows dozens of people all having the exact same "coincidental hardware" malfunction just when then tried to update the OS. I have to say that I'm not even trying to update to Catalina for several months as past experience has shown Apple just don't test themselves these days relying on those people have spare kit to try the beta test program.

Oct 14, 2019 8:16 AM in response to Vancouver22

Vancouver22 wrote:....
Not sure this is of any help, being your situation is different, mine was an accidental erase from find my iPhone. ...

I was reading through this thread and saw your post. You may be right that

all these issues may be related to the new "Find My" app in Catalina.


I was getting constant notification badges o System Preferences to update

my "AppleID settings" by entering my AppleID password which was eventually followed

by asking me to enter my iMac user password. I finally figured out that

every time I would wake my iPhone 11 Pro, or any other iDevice with

iOS 13.1.2, I would get a notification badge on System Preferences prompting me

to my Apple ID on my iMac to "update" my settings by verifying my AppleID Password

and it was followed by needing to enter my iMac user password. After disabling "Find My"

in my iCloud settings it finally stopped.


So, I wonder if some of these "brickings" are the result of false erase messages from iDevices

thinking these Macs were stolen/lost and commanded to brick through the new "Find My" app?

A remote lock down and erase message could create just these kinds of scenarios.

Oct 14, 2019 10:17 AM in response to rkcomp

BTW to RReinhardt93 again.


If we all had a pre-existing hardware problem that has been uncovered by trying to upgrade to Catalina, that is, in itself, a reason to ask Apple to rectify the problem.

Clearly, there was an underlying hardware defect hitherto unknown.


None of us has done anything “wrong” except follow Apple’s upgrade path.

Oct 23, 2019 4:46 AM in response to tom18vette

Same here, after the upgrade to Catalina, my late 2012 MacBook Pro (working perfectly after all those years) now only shows a black screen after installation and restart. Fans are running. Unplugging and disconnecting the battery brought it to life again. Cmd-Option-R only resulted in an internet restore. Whatever I do Catalina keeps returning its ugly head. From what I read it seems we are not the only ones having the same problem. Is this a strategy to force people to replace their computers?

Nov 18, 2019 2:58 AM in response to paulfromuc

Another same experience here, with a 2013 MacBook Pro. Our dead version looked like: blank screen, no recovery or boot options available. Only sign of power-on was a quiet fan blowing. Took it into the Apple Store, and their opinion was that the machine just died - this is actually plausible in our case, as it was running hot beforehand, and certainly an OS update is a resource-intensive operation. But I think the firmware part of this Catalina update is the more likely suspect. If we can convince Apple, there might be some sort of compensation...

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catalina killed my MacBook pro

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