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Mac Os Catalina do not sync photos with iOS Devices

Im using Mac OS Catalina 10.15, I have my photos on the Photos App, (I do not use iCloud photos).


To sync the photos, I connect the iPad to the Mac, open Finder (Since iTunes is gone), select the iPad from (locations) go to the right and click on Photos, select the albums and then hit sync. All the photos are not synced and apparently it syncs the albums under the root "My Albums" but is not able to sync the albums that are inside a folder.





Mac Pro

Posted on Oct 8, 2019 3:04 PM

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Question marked as Best reply

Posted on Mar 24, 2020 8:36 PM

Hello All!


After almost 6 months this is finally solved.


Today updating to Mac OS Catalina 10.15.4 it worked with the following devices:

  1. iphone 11 pro iOS 13.4
  2. ipad ProiOS 13.4


Thanks for all that commented and try to help!


I hope it works for everyone!

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1,236 replies

May 28, 2020 6:52 AM in response to Andreahackney

Glad to hear that you have a solution that works for you. However, it appears to be off the issue of this forum that you cannot select specific albums on your MAC to sync to your iPhone or iPad which all started with the introduction of Catalina.


It has always been my understanding from conversation with Apple, that when you sync to iCloud, it is either all or nothing. I for one do not want all my photos on my iPhone or iPad. I want to be able to choose specific albums in Finder; something that I could always do until Catalina.

May 30, 2020 6:27 AM in response to ilyashakan

Strangely this time the update screwed up my music, deleting random albums @ tracks, i could not use my ext drive to load music from dvd it did not affect photos as far as I can tell. I have reloaded my mac with a time machine backup then reloaded the update. This time it’s ok, but a lot of messing about.

Catalina downloads appear to be unstable, it did not occur to me to run the latest OS X in its entirety as it might have saved me hours of farting about.🙃

May 30, 2020 8:11 PM in response to ilyashakan

Just my ramblings: (I posted this a few weeks ago)


There is still *some* evidence that the first install of the new Catalina caused random corruption of the Photos library for some (but not all) users.

Subsequent MacOS updates and repairs to the Library solve the problems for some users but not all.

(and for some the fix worked for a while and the Library corrupted again later!).


I think Apple needs to also address this corruption - I.e. not just fix Catalina to eliminate future Photos problems but work out how to fix the Photos problems existing users are having - i.e. a new method to repair exisiting corrupted Libraries.



Jun 4, 2020 12:07 PM in response to rodm7

Another great Apple "upgrade." that causes MILLIONS of hours of frustration for their customers. Thanks Apple! I love it when my computer tells me that I am wrong. "Photos cannot be synced to the iPhone “iPhone 11” because your Photos Library could not be found. Open Photos to create or update your Photos Library."


Nonsense. Your OS screwed this up, and we are expected to spend hours of our time fixing it.


Jun 9, 2020 9:41 AM in response to eyeris11

What I have noticed after weeks of being completely abandoned by Apple with my problem, is, that images produced by other devices than my iOS Devices (iPhone X and iPad Pro 12.8”), this means images from cameras (Canon or Nikon), images from the internet, images produced with my software (renderings, or PDF’s transformed in JPG’s) or my studio’s server are Syncing. May be the problem is the picture format or the nested informations of iOS Camera Images....

Jun 9, 2020 9:47 AM in response to tommyhothead

Another Apple-****-BUG I just discovered: I tried to cancel an Album in Photos.app on my Desktop Mac after transferring the content in a New Created Album, and rename it with the same name of the old one (in my case “Personal Workspace 2011-19”). And surprise,surprise, the new folder is completely missing on my iOS device after Syncing.......

Jun 9, 2020 10:55 AM in response to Aldo N

Yes and as quickly as we can post these comments about Apple and how they do not address users concerns anymore, they erase these posts. It's sad that they refuse to fix but they also sanitize this list of negative comments. There is truly a good reason for these negative comments, but they don't want the world to read them.

Jun 9, 2020 11:58 AM in response to prlblue

still the same problem: fucking catalina (worse than the huricane) 10.15.5 (last one) and all ipad pro and XS max updated and nothing: not all the fotos syncronized. It worked, instead, with iphone pro max 11..


Why it's so difficult to make an easy thing like that work? It ALWAYS worked in years..

Jun 10, 2020 1:47 AM in response to Aldo N

I am leaving this forum as posting here is a total waste of time. It would appear that they do not care care enough to read about this problem and fix it. I am very annoyed with the amount of time I have wasted trying to recover my lost photos from old back ups, but also very upset that many photos of people, places and memories have been lost forever as it was after several overwriting backups that I discovered about a 3rd of my photos had been corrupted in the transfer of the old library system. Even the ones I have recovered have been stripped of all metadata, so I have thousands of photos with no dates, locations or camera info. This is really not good enough.


I have for years made several backups of music, photos and other files, but never expected the actual software I was using to cause me this amount of distress. All recovered photos now exported from Photos and will never ever trust another one of their products. And finally NO - I will not be forced into paying more for cloud storage, by factoring in what I can only assume to be deliberate programming glitches. It was the numerous failed syncs with phones and pads that also caused these corruptions, many of which occurred whilst online with a so called expert.


I wish the rest of you the best of luck but strongly suggest you find another platform to store and edit your important data.

Jun 10, 2020 2:01 AM in response to pjstingray

You do know that this forum is "staffed" by volunteer users, not by Apple? I've learnt a huge amount from these volunteers, for which I thank them.


I'm surprised at your rant (although not at your dissatisfaction with Photos), specially as it seems you've posted only twice, including this rant. If I were you I'd stay and learn something.

Jun 10, 2020 6:02 AM in response to pjstingray

I agree this thread has provided little value. Especially if Apple themselves are not monitoring it or providing updates on the “bug” report. I’ve felt for some time now that this is a deliberate change to force people into iCloud support the same way Apple Music was introduced to eliminate iTunes. That’s fine for Apple. I understand the business decision but as a consumer I’m deeply disappointed. I’ve gone on the recommendation of many and ordered a Synology NAS. At very least it will provide redundancy. At best their photo app will replace the non functioning Apple Photos app.

Jun 10, 2020 9:06 AM in response to pjstingray

Well written and I don't blame you for leaving this forum. You certainly have not received any help from this forum, as there appears to be no solution to the problem. We have not heard one peep out of Apple on this matter, one voice of reason to give us hope that this will ever be resolved. They have put so many of us through pain with our photo libraries without resolution.


I think of all the video and photo software companies I'm involved in and how those companies join in on discussions and help to resolve user issues, but not Apple. They are in their little glass house and nobody can actually talk to them. If you book an appointment with a so called expert, it's like this is the first time they are hearing about this issue. Obviously they don't use Apple products or they would know first hand. How very frustrating this is, having been an Apple user since 1989, a holder of their stock, but no more. Thanks a lot for your lack of support on this, Apple. I know this message will be sanitized, deleted immediately. Maybe a few will read it.

Jun 10, 2020 9:20 AM in response to FetaLovingGreekGuy

Especially if Apple themselves are not monitoring it or providing updates on the “bug” report

Apple does not provide this here in this community. If they are aware of the issue, and I am sure they are, they will not speak to it here.


The community is a place for non Apple employees to volunteer their time and effort to answer technical support questions. If "we" don't have an answer, one won't be provided. This issue is clearly an example of this.

Mac Os Catalina do not sync photos with iOS Devices

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