New iOS update 13 - can’t delete “trash” Folder

1. deleting emails requires a bit of setup work first

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

2.Deleting

• “trash” emails

in Junk and in Trash

• Edit; Select All; then Delete

may need to do it a couple of times depending on quantity n the folder

Hmmm?

redo the steps, you must have selected the wrong something

To make this a checklist, print the step (below). Check off each step as you go

steps:

• Go into Settings,
• scroll down to Passwords & Accounts
• in the accounts section, tap on your Gmail account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes (for example: Trash), click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Your fix for no trash using settings/passwords and accounts, I do not have advanced settings in there on either my phone or iPad. I can’t delete a large number of emails, very frustrating! This is the worst software update!! When is Apple going to fix!

I couldn’t find the advanced initially either. I had to select the gmail account first on the accounts and passwords page and then again on the accounts page. After that the instructions worked like a dream. Thanks to all who helped with this.

This is all fine, but on IOS 13.1.2, how do you delete the messages from the phone completely? All the deleted messages go into the trash or you can move them to deleted messages. HOW DO YOU REMOVE THE MESSAGES FROM ONE'S IPHONE PERMANENTLY. I believe this is what everyone is asking!

This is the solution for sure. Would be nice if folks would let us know when upgrading on issues like this as well as the new cumbersome issues in messaging.

Like, how many times do you TEXT to an email address and why do all messages previously sent with a "name" selected to test to come up as possible send to candidate? When wanting to text I want it to default to a smartphone # not an email address. And when I delete msgs I do not want to see them for 30 days. Give me a 0 days option please.

I know right?!?

Are all these people happy that every single e-mail from every folder is GONE?!?

Google help isn’t there. You only get salespeople that stumble around horribly until they start trying to sell you google devices.

I’m

switching to Apple Mail.

The ‘intuitive’ feature no longer suggests which gmail folder to move to. And if a message is ever in Junk, the ‘intuitive’ feature always places in junk. So I am sorting junk, deleting trash that keeps reappearing and lost hundreds of important emails that were in folders.

Hello! I couldn't find an "Advance" tab under settings for my Google email account either; possibly because I have an iPhone 5SE. However, when I open my email folder, in the upper right corner, there is a "Modify" tab. When I clicked on it, a list of possible commands came up, including "Delete all trash". The "delete" may be a trash symbol. I clicked it and it created a separate folder above my Gmail folder. When I open this folder is contains every thing in my trash bin, and it allows me to delete the entire trash bin at once; just like I used to before the update. I hope that this helps.

Hello! I tried again to find the "Advanced" tab in the Settings / Passwords & Accounts / Gmail account. I closed out of the

Mail app, but still no "Advanced" tab was found. The only thing that I can guess is that my phone, being an older iPhone 5SE,

the fix above does not work for me. So, I had to find another work around. Thanks!

Hello Again! I figured it out! I got it to work this time. The problem was that I had to log-in to my Google mail account with my new password. Once I did this, I was able to access the "Advanced" tab, and every is working like before. Thanks for your assistance! These Apple updates are such a pain.

Thanks, it worked!

Was a little unclear for me what you were talking about, especially because my IOS is Danish :-D

But what is important to understand is, that you are talking about “settings” for the iPad/iPhone, and not for the mail account or anything else :-)

New question: prior to the latest update my saved emails defaulted to the last box I had moved specific senders to. I.e. : Bank of America inbox mail would move to a folder I set up as BoA. Now I have to scroll down and find each folder. It’s just one more step this update has created that is so unnecessary. If I don’t want specific BoA mail to move to that folder, I would “then” select a different one. Why was this feature changed and will it be added back in on the next update? Also, mail I move to spam just keeps coming to my in box. Prior to the update, if a specific sender was moved to spam, subsequent mail from a hat sender would always go straight to spam. This update was really a mess for me! Thanks!

Thank you so much! That solved my problem. I’m so thankful they finally allowed you to do a select all and delete function for your inbox, I had over 40,000 emails before that because I hated selecting and deleting one at a time. Now with that new update I was depressed to see they basically went back to that and I couldn’t delete the trash all at once. Your my hero!!!

I don’t really see what that has to do with the email bin.

But often, when my keyboard is lagging, it is because I have a bluetooth loudspeaker or similar attached.

If you shut down all your apps, and reboot your device, and still have the problem, you should report it as a problem in a separate thread - or check if others have reported that problem.

But Appel will probably just tell you to take a backup of your device, and reinstall the OS from scratch, and first if you still have the problem then, they’ll try to dig deeper into the case.