PDF’s not opening in iOS 13.1.2

Got it. In my case (or cases, as I had the issue on my iphone and ipad), it was winzip. Deleting that app (which I don't use any more) cleared up the problem.

Maybe it is a good idea to delete all apps that I don't use.

OMG!!!!! You utter geniouses!!! It worked for me to!!! Thank yous so much! Just delete the Alibaba App.

Man have I been struggling with this Bug the last few weeks. Oh i'm so glad you guys wrote your solution here!!!

IOs 13.2/Iphone X/Deleted:Alibaba.com & Aliexpress

I have solved my problem. My pdf attachments had a zip file icon. I deleted my zip file apps and everything returned to normal. The icon in your pdfs should tell you which app is automatically trying to open your PDF’s. If you delete that app it should fix your issue. The Alibaba app is another known cause of the issue.

I had the same problem both on iPhone and iPad but not Alibaba installed. Following your tracks I found the problem was due to the Lexar Multimedia app, the pdf were recognized as iDrive format and probably this format is connected to this app.

by deleting Lexar Multimedia and restarting devices now I’m again able to read pdf preview in mail ad file app.

The pdf are associate now to Dike app, that probably doesn’t create interferences in preview.

I think Apple must improve app association of iOS13 to avoid that these problems can easily happen

Thanks to everyone for your help!

It worked for me too. I just deleted the Alibaba app and now I can view PDF files in mail app.

THANK YOU

Yes thank you! Deleting the Alibaba app fixed it for me!!!

Do you have Ali express? Since reading this thread I deleted that app and now my PDF opens normally

I was having the same issue on my iphone. Deleting the Alibaba app allowed me to view the PDFs in Mail.

Thank-you so much for providing the solution.

Yes i just delete alibaba app and i can now view pdf

Hi, I had the same issue. In my case the issue of not being able to open pdf‘s was caused by the Centrelink App of the Australian Government. Just deleted the App now everything works again as it should. Thanks for the hint on deleting the App. Apple must solve this issue asap, there seem to be several Apps that cause this issue.

Deleting WinZip is what fixed it for me. One thing I noticed (after the fact) is that the icon in the attachment was showing the winzip icon, so maybe looking at what icon is showing will give a clue too.

OK,

I didn’t believe that a rogue app would do this; BUT ALAS !

Now, my issue was:

I like to SAVE some of my emails (especially receipts) as/in iBooks for reference. When you select ‘print’, I used to be able to gesture the document by spreading out my fingers and then the document opens with the ‘Open In’ icon on the upper right side of the screen.

Before deleting the iZipPro App, it wouldn’t open the document; After deletion, bam, everything is good to go !

Again, it was iZipPro on mine. You can locate the offending app by looking at the icon embedded on the PDF attachment (again, mine had the iZipPro icon.)

I deleted the app and voila !

Best Regards,

Dave

Alibaba app causing problem for me too!! Deleted and suddenly worked. I use the Edison Mail app and assumes it was an issue with them. Amazing you were able to provide this fix! Soooo many thanks.