Cracking sound on bluetooth headphone connected to Catlina os 10.15

Does anyone facing cracking sound or any kind of inference after connecting you MBP to any of bluetooth headphones?

After connected when i play a new song in youtube it starts with huge crack/disturbance kind of noise and it continuous..

I thought my bluetooth device has some issues, but it works normally on other devices.


I tried reset my bluetooth driver and restart my system, still facing the same issues.

Posted on Oct 12, 2019 10:07 PM

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Posted on Oct 24, 2019 11:27 AM

I had exactly the same problem with my Sony WH-CH500 headphones and I found a partial solution. I used Bluetooth Explorer app and turned off aptX codec.


Now my headphones operate on SBC codec and everything seems to be fine. I'm not experiencing this loud, annoying and cracking sound anymore.


You need to turn off Bluetooth at first. Run Bluetooth Explorer, go to Tools, then Audio options and click Disable aptX. Close the program, turn on Bluetooth and reconnect headphones.


I hope my solution will be helpful.

69 replies

Oct 13, 2019 11:53 PM in response to esridhar126

Yes, i have the same problem since updating to Catalina. Using a Sony WH-CH500 headphone connected through bluetooth, ever since the update at the start of a song (spotify, youtube) or even when i forward a song, i have this loud annoying cracking sound which scares me to death :-)

Tested my headset on my android cellphone through bluetooth and no issues there.


Already removed the device on MacOs, reset the headphone to factory settings, removed the com.apple.bluetooth.plist file but nothing helps.


Please fix this asap !


(macbook pro 2015)

Oct 18, 2019 11:38 AM in response to esridhar126

I have exactly the same problem after upgrading to Catalina. I have this headset since about 8 months and it was working very well until upgrade to Catalina! This is just one of many issues I have faced after Catalina upgrade such as screen time passcode


Bluetooth works well if I use another use at the same MacBook. Under my user, where I used to use it for about 8 month, it is not working no matter what I do. I have tried to forget it from Bluetooth devices and pair again, did not fix it. Also tried to reset Sony headset to default setting and re-pair, same problem.


Come in Apple! you should fix it!

Apr 1, 2020 10:43 AM in response to esridhar126

I am facing the same issue with my rha trueconnect wireless earphones. Sharp cracking sound at the beginning and end of youtube videos and also the same kind of cracking noise on system sounds relayed into the bluetooth earphones. It's really annoying, please fix this on priority.


Not to mention, my earphones keep disconnecting when using zoom.us on this macbook. I have another one (Macbook air old version) that doesn't have catalina installed and everything works fine.

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Cracking sound on bluetooth headphone connected to Catlina os 10.15

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