Yellow/blue streaks pictures

Has anyone tried with live photos off? I know it's not a fix, but maybe we can identify the issue so they can fix it.

I have the same problem. I have talken to phone with Apple assistence. She said me it is a software problem started with iOS13. They are working to Made a new version of iOS13.

So I updated to 13.3.1 and I haven’t seen any lines yet... hopefully it’s fixed?!

I am having the same issue and went two time to the Apple Store. They changed the camera and the issue still there and then, changed the cellphone and the issue continue. Now, they are pointing that the issue is with my backup (that I am using icloud and their app to do) and they are asking to reset the phone and install app by app.

I asked to them to escalated this issue and try to solve with the engineer team, because I will not install app by app.

The Apple Support becoming worse daily and only throwing the issue back to the customer, that it's really bad.

And I have asked the second thing to them as well, avoid me to pay the 3 months (for the upgrade program) that I still have with this phone and try to change my cellphone to another one. They are evaluating this as well, for looooooong time.

I spent over two hours on the phone with Apple support running diagnostics and and troubleshooting. They even had me update my laptop to Catalina, and install the new version of iTunes. Not sure what this had to do with my camera issue, but I followed their advice. When we were done, they recommended I take it to the Apple store to have them look at it. At he appointment, we went over everything that was already done, and they decided to replace the camera and restore the phone to original settings. I have not taken many photos since, but they said if it continues, go back and they would evaluate further.

iPhone XR running iOS 13.2.

Same blue/yellow streak issue as everyone else.

Why is Apple stonewalling us on a common, easily replicated bug with iOS 13.2.

This is my first experience with Apple and their response is underwhelming beyond words.

HDR is a key feature of the camera so just turning it off "until Apple fixes it" is a pretty weak solution.

I took mine and they had me wait over an hour while running diagnostic tests, just to tell me to restore my phone and then wait a week to see if it continues happening. Others have posted that after the cameras replaced, they had the same issue. It’s more than likely a phone thing rather than a camera issue.

Hi, I got an XR in start of October as a work phone, I have had the issue with the yellow stribes since I got the phone. tried the HDR think that didn't work, reinstalled my phon, that didn't work. I have a colleague with has the same faulty with the yellow stribes, so it maybe from the same production of XR's that has the Camera faulty? Now the retailer I brought the XR from will swapp it to a new XR, so I really hope the new XR hasn't the same faulty.

Restoring did not fix the issue. So long as the phone is fully up to date, the issue will re-occur. The only way to resolve this would seem to be to downgrade the phone to the version of iOS which released prior to October/September 2019

I’m having this issue as well! Thanks for the hot tip about turning HDR off, but it would be nice if Apple fixed this in 13.3. It’s extremely annoying especially because Smart HDR is really handy.

Do you mind if I reference pictures from everyone affected to the Apple support Twitter account In hopes for them to acknowledge the problem and read this Apple form with actual serious interest.

Did the update mention the problem or issues with the camera? Did you turn all the HDR features back on? (in settings and in app?)

Me too!! iPhone XR here It seems to only be certain lighting? It doesn’t happen all the time. I went around the room and happened when backlit from the bedside lamps. It also happened under our dining room table lamp.

I JUST updated my IOS two nights ago and then this suddenly started happening. Hopefully they’ll have a fix for it STAT!! Unacceptable!

I heard it's also xs and xs max so could be a A12 issue. I tried HDR with a iPhone x and iphone 7 and there is no issue. It's only our iphone xr/xs. I sent mine in and still awaiting the camera module to be replaced to see if it fixes it which I think it might not.

If you read through the other posts you'll see that nothing has fixed it. Work arounds don't work, phone replacement, camera replacement, restoring, resetting, nothing has fixed it permanently for those of us posting here. I suppose it could be hardware, but I think most of us are banking on it being a software issue. I don't really care what it is as long as it gets identified by Apple and fixed.