Yellow/blue streaks pictures

So far i've tried more than 20 photos on a subject where the issue should happen before and there is no lines on my photos dark areas, bright lights even outdoors.

On the other hand do you think i should trade my phone in now while it is still working like normal maybe for a X which doesn't have this issue at all?

I'm having the same issue. But I also noticed that if I am using Live Photo and I select a different frame in the edit option the photo is clear. Not an ideal solution, but a workaround. I've been able to salvage many photos this way. I always shoot in live.

For that reason, I think it's a software issue more than the hardware of the camera. Hopefully an update will solve the issue. I didn't notice this until somewhat recently on my phone. I've been using my XR since late April.

Didn’t work for me and my hubbys. Apple even replaced my phone and the new phone had it besides Apple said turning off a feature isnt. A fix because you should be able to use all the features on a phone

I am having this same issue right now! Turning off the HDR seems to fix it, but that is by no means a solution. I paid over $800 for a phone and I can't even use my XR for its intended purposes? Without this issue? Do you all think this is a hardware issue or a software issue? Has anyone had their camera replaced, but still experience this problem afterwards?? I would love to hear more about everyone else experience.

If you read through the other posts you'll see that nothing has fixed it. Work arounds don't work, phone replacement, camera replacement, restoring, resetting, nothing has fixed it permanently for those of us posting here. I suppose it could be hardware, but I think most of us are banking on it being a software issue. I don't really care what it is as long as it gets identified by Apple and fixed.

Is there a way to directly express this issue for Apple to see it? Hopefully they read this thread or at least take it into consideration for the next software update. Because I never had this issue when I used my phone on iOS 12. Plus, if taken on a live photo, all the frame are fine except the very last frame when the live photo finishes.

I took mine and they had me wait over an hour while running diagnostic tests, just to tell me to restore my phone and then wait a week to see if it continues happening. Others have posted that after the cameras replaced, they had the same issue. It’s more than likely a phone thing rather than a camera issue.

It’s 100% a software bug. Someone on reddit mentioned that they are working directly with some Apple engineers after escalating this issue in a ticket and they are working on a fix, so let’s hope that’s true.

So far the only workaround that works 100% of the time is shooting RAW. Turning off HDR or saving both photos also works 90% of the time.

Ok well that is good to know. I am glad that apple is aware of the issue. The iPhone X series is too new to be experiencing bugs like this with new updates. Thank you ghosttrooper for that information!

Hi, I got an XR in start of October as a work phone, I have had the issue with the yellow stribes since I got the phone. tried the HDR think that didn't work, reinstalled my phon, that didn't work. I have a colleague with has the same faulty with the yellow stribes, so it maybe from the same production of XR's that has the Camera faulty? Now the retailer I brought the XR from will swapp it to a new XR, so I really hope the new XR hasn't the same faulty.

It is not a hardware issue at all. Our XRs are fine. My girlfriend had her entire camera replace because of this issue, and I had my phone replaced, but the problem is still there. It is a software issue. I hope Apple is aware of it and working on a solution.

Just found this thread. Same issue! First they replaced the camera. Still stripes. Went in again last week and they replaced the phone. Stripes happened again! I have an XR.

They say they’ve never seen it, but the same has happened to my husbands XR also.

Hello everyone,

I have an iPhone 8 Plus and the lines just started showing up a week ago. I'm assuming that it's just a software issue, as the camera was just fine until one of the latest updates. Does anyone know when/if there will be a fix in the next update? I use my camera for business, as the iPhone cameras are great!! I've also tried turning the HDR off in both the camera settings and in the camera itself and nothing changes. Let's hope that Apple has a fix in the next update. We also have an iPad Air and that also now has the yellow/blue lines in the photo, which you can also see on the screen before you even take the picture. To me, it's obviously a software issue because it's affecting even the older model products. Apple, please help us!!

I have the XS Max and it happens daily on mine too. I followed the suggestion I saw here about turning the Smart HDR off in the camera settings and making sure HDR was off when opening the camera to take a picture, and that took away the issue for the last week or so. Today I turned it back on to see if it happened and it happened instantly. This is so annoying. Apple needs to send out an email or something to it’s users to show problems that are going on and what they are working on to solve them! I have had other issues with my Apple phones and they always act like they haven’t seen the issue before and then I see the issue in forums like this and sometimes there is never an answer! I worked with Apple support for many hours before to try to get pictures off of my last iPhone and they never came back with a solution after many hour long phone calls. It probably has something to do with the high efficiency picture format that they never notified me that they changed my settings to with some update along the lines. They need to do a better job helping their costumers! I hope an answer comes soon. I had less issues with my iPhone 8 until that one started to not even make phone calls or video sounds, and pictures wouldn’t move off of it onto my computer. Ugh.

Yes, same here. Yellow lines are visible when taking photos in low light conditions (iOS 13.2.3.). I have the Xr for a year now and this never happened before. My guess is also that this is 100% software related. Please fix this asap!