I have an iPhone 11 pro running iOS 13.1.3. For months, my phone does not ring or vibrate when someone calls or video calls me from WhatsApp. I went into my settings, and everything is ON! This is extremely annoying to keep missing people’s calls. I do tend to keep my ringer off, and I do not use DND.
iPhone 11 Pro
My wife and I experienced the same issue: When receiving calls from WhatsApp, our iPhone 6 and 8 failed to ring. We went to Settings>Notifications>WhatsApp and found checkmarks for both Lock Screen and Notification Center were checked, but Banners was not. After checking Banners, both our iPhones now ring when receiving calls from WhatsApp.
Thank you, Drbk35 for your help!
I am also facing the same issue on my iphone XS. It does not ring on whatsapp video call for quite some time.. any solution?
Same issue here with iPhone 11 Pro Max (latest iOS and Whatsapp update). When does this get fixed??
Same is the issue I Face even after all updates. Using 13.4.1 but the whatsapp video calls does not ring unless the app is open.
Thanks this worked!
Yeh.. this probably worked because your banner/notification settings were set to default this way..?
Did you finally find the solution to the problem? I am facing the same issue from almost the same time you mentioned. I have iPhone 7 too.
This probably worked because your banner/notification settings were set to default this way?
Thank you so so much!!! This helped when nothing else did!
DEFINITELY WORKS! My Wife Thought I Set My Phone Up In A Way That Calls Wouldn’t Come Through. 🤣
Thanks! Although that still doesn't cause the phone display to wake up and show the incoming call screen, it does result in a ring tone at least...that's a sufficient workaround until the powers that be fix it properly.
Hello,
I m not sure if you still have this problem. I had a similar problem which i was able to solve today.
Yes it has to do with notifications. For me the "WhatsApp video call not ringing" is resolved by enabling Notifications-> WhatsApp->Alerts ->Banner(temporary or persistent) doesn't matter.
I have also left Sounds and Badges on under Alerts in Notifications.
I have tested with Alerts unselected and WhatsApp Audio call comes thru fine but video call does not ring at all.
thanks!
Delete the app after taking the backup and re installed. It solved the issue on my XS Max.
Back up with too much of data is difficult and takes a longer time along with iCloud storage problem so installed the WhatsApp business app and shifted my data to it. Later deleted the WhatsApp and re installed it. Did the reverse thing again from business to ordinary app and my problem got solved.
Check settings inside WhatsApp application > Account > Privacy > Screen Lock > Require Face ID. Disable it or you won’t get call notifications.
iPhone 11 Pro does not ring for WhatsApp calls or video calls
