Bluetooth keeps disconnecting after update to Mac OS Catalina

Question

Bluetooth keeps disconnecting after update to Mac OS Catalina

Ever since I have updated to Mac OS Catalina, my bluetooth keeps disconnecting every 5-15 minutes.

This happens to my headphones, 1st gen airpods, Bose QC 35.

They still show up as "connected" in the bluetooth menubar, but I cannot see them under the sound output settings. The audio just shifts to the inbuilt speakers or USB-C/3.5mm speakers. I am usually sitting less than 3 feet away. The speakers have more than 50% battery. When I disconnect from bluetooth and add again, it works for another 5-15 min.

The 1st gen apple mouse also keeps disconnecting, but connects again after 20-30 seconds.

The apple wireless keyboard has no issue.

I am fully updated, have tried restarting laptop, turning off/on bluetooth, debugging bluetooth, removing all devices and adding again, changing the batteries on my mouse, but nothing seems to help.

Same issue on Macbook Air and Macbook Pro. One of them was updated, the other was clean install.

Help Apple. Come on guys, these new OS's are so buggy.

MacBook Pro 13", macOS 10.14

Posted on Oct 26, 2019 11:09 AM

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Answer 1

Mar 26, 2020 2:12 AM in response to LD150

I created another Admin user, didn't help at all. I'll try and strip some apps down at the weekend, I've got all of the usual suspects for VC etc. so plenty to be hogging the bluetooth... if that's the issue!

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Answer 2

May 28, 2020 9:32 PM in response to gurbirgill1984

I have had the same problem since I upgraded to Catalina. Mac is going to have to stop upgrading for 6 or 7 years until all of the bugs can be resolved with their existing computers. I loved my Bose headphones, but since the upgrade, it has been a nightmare.

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Answer 3

Oct 27, 2019 1:47 PM in response to simock85

Thanks, Looks like I am not alone. Hopefully they will fix this in an update.

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Answer 4

Oct 29, 2019 6:50 AM in response to gurbirgill1984

Same problem here. Tried everything.

I guess the only option is to wait for updates.

If you find a solution, please post here. I bookmarked this page.

Will do the same if I find something :-)

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Answer 5

Oct 30, 2019 4:19 AM in response to gurbirgill1984

I have the same problem! I've also tried resetting the bluetooth module, PRAM, deleting the bluetooth preferences plist, nothing seems to work as well.

:(

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Answer 6

alekspaz

Level 1

9 points

Oct 31, 2019 11:32 PM in response to gurbirgill1984

It happens to me also and I though it wast my Google home mini but also it happens with my JBL bluetooth headphones. It is so annoying! the keyboard and mouse are ok.

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