Bluetooth keeps disconnecting after update to Mac OS Catalina

Ever since I have updated to Mac OS Catalina, my bluetooth keeps disconnecting every 5-15 minutes.

This happens to my headphones, 1st gen airpods, Bose QC 35.

They still show up as "connected" in the bluetooth menubar, but I cannot see them under the sound output settings. The audio just shifts to the inbuilt speakers or USB-C/3.5mm speakers. I am usually sitting less than 3 feet away. The speakers have more than 50% battery. When I disconnect from bluetooth and add again, it works for another 5-15 min.

The 1st gen apple mouse also keeps disconnecting, but connects again after 20-30 seconds.

The apple wireless keyboard has no issue.


I am fully updated, have tried restarting laptop, turning off/on bluetooth, debugging bluetooth, removing all devices and adding again, changing the batteries on my mouse, but nothing seems to help.

Same issue on Macbook Air and Macbook Pro. One of them was updated, the other was clean install.


Help Apple. Come on guys, these new OS's are so buggy.

MacBook Pro 13", macOS 10.14

Posted on Oct 26, 2019 11:09 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2020 9:08 AM

I was able to fix this issue by restarting the coreaudio, bluetooth, and bluetoothaudio daemons. Open a terminal and run the following commands in order:


sudo killall coreaudiod
sudo killall bluetoothd
sudo killall bluetoothaudiod
sudo launchctl start com.apple.audio.coreaudiod
sudo launchctl start com.apple.audio.bluetoothd
sudo launchctl start com.apple.audio.bluetoothaudiod
63 replies

Feb 7, 2020 3:41 PM in response to Feiner11

Thanks alot for this suggestion. I tried it on my MacBook Air 11, and found that a restart was also necessary to get a benefit. I also did all the debug resets via clicking the bluetooth icon in upper bar (while pressing opt-shift) and reconnected. At first, it seemed to worked well. Closed the lid to go to sleep, and reopened this morning, and continued on and all seemed well for about 45 mins or so, and then the dropouts started happening again. I guess a restart might be a solution, but this is seriously getting annoying.

Mar 23, 2020 4:10 AM in response to gurbirgill1984

So i did a little chatting with apple people and discovered the issue, hope this helps others too.


It was an issue with one of my software. This issue only came after installing Catalina on my MacBook Air '15.


What I did was created a test user https://support.apple.com/de-de/guide/mac-help/mtusr001/mac on my mac (which is like a separate and new account with no user installed apps/software), then listened to some youtube music for 30min - 1 hour (I played FiFA '20 during the wait thanks to Corona). The audio device never tripped. So the apple advisor said if that happens, it because of a trippy app/software in your main user that's causing this. So you can either uninstall apps/softw that use your audio devices like WhatsApp web, Zoom, Adobe cloud apps, spotify, vlc etc, restart your pc and see if the problem is still there. Then reinstall the apps one by one and see which app is causing the trip.


Another issue could be a pending update for one of the apps that use your audio device that needs updating. In my case, I only uninstalled Spotify, WhatsApp, Premiere Pro, After Effects & Audition. I reinstalled them all and all has been good.


Hope this helps ya'll cuz this gave me the craziest headache.

Mar 23, 2020 6:06 AM in response to LD150

peter_watt wrote:

If it works OK on another mac user ID it is probably not apps because generally they are shared amongst users.
Something in your ~/Library folder is more likely causing it and to be honest it will take less time to switch users and move your documents and media files.

Uhm no nah, u don't move any media files. U just create a new user and test it out there. Its a quick and easy step, the only hustle would be tryna figure out which app uses both audio. But based on a couple other comments, its probably these chatting apps that are causing the bug. Just like on mobile, u uninstall the app (but keep the apps data/preference settings), restart the pc and reinstall it and ur good.

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Bluetooth keeps disconnecting after update to Mac OS Catalina

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