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iOS 13.2 WHATSAPP push notifications problem

Since i upadated my IPHONE 7 to iOS 13.2 i didn’t receive WHATSAPP push notifications. My device receives WHATSAPP message only when i open the app, if i don’t enter into WHATSAPP i don’t receive new messages. I checked all settings and everything is ok. Someone has this problem? How can i solve it?

iPhone 7, iOS 13

Posted on Nov 2, 2019 12:18 PM

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Question marked as Top-ranking reply

Posted on May 21, 2020 4:59 PM

After months of trying, I finally found a way to resolve this glitch. Everything else didn’t work for me previously. Contacted Apple and WhatsApp to no avail. Anyway, try the following:


  1. Download WhatsApp Business.
  2. Port your account over to WA Business (click continue after opening the app) without deleting the normal WhatsApp.
  3. Try to get someone to test send a few messages to your number. WA Business should push out the notifications.
  4. Delete your normal WhatsApp and restart your iPhone.
  5. Re-download and reinstall the normal WhatsApp from the App Store. Open the app and allow porting of info to take place.
  6. And there! Notifications should come in as per normal again on your normal WhatsApp!!!
  7. Delete the WA Business app if you have no use for it.


Good luck!!! 🥰🥰🥰

142 replies

May 23, 2020 9:58 AM in response to Veron3218

I have not tried it, because I feel like it should not work for me. I have problems with not only whatsapp, but viber, messenger, imessage and other apps too. After updating to ios 13.5 I once again restored phone from itunes and set it up as new, redownloaded everything again from appstore, however issue has not been fixed. This is getting so annoying I cant even answer calls, and message back on time. I dont understand whats wrong.

Jun 10, 2020 6:24 AM in response to Wilfredo Nanita

Why do people read this thread , moan their phone does not work, as why it don’t work ?


Please tell us the software of phone and app and what you have tried to do to fix it.


we all try and help in our own time here but we’re not magicians or mind readers !


Like complaining to a doctor your foot hurts but forgetting to mention you dropped a rock on it - no point posting at all.

Jun 15, 2020 5:12 AM in response to alessio244

I “offloaded” the app, so the app was deleted, but the settings were retained. Tried that several times without success. I even backed up my phone and did a full software restore without success. What finally worked was an actual delete instead of just an offload. Seems like one of Whatsapp’s internal settings got corrupted. I could still restore my chat history from the iCloud backup.


Also, another user mentioned they changed the notification sound, which got it to work for them. I did that too, but I can’t recall if things started working before or after I changed the notification sound. Worth a try none the less. First time I’m getting push notifications in half a year!

Jul 9, 2020 4:56 PM in response to yashasbvn

I tried uninstalling and reinstalling with no luck. The only fix I could find was that the system is bogged down by other apps running in the background. I had to go through (after backing up my phone) to turn off “background app refresh” for any apps I don’t regularly use. Once enough were turned off the notifications started to work again. Good luck!

Sep 1, 2020 7:59 AM in response to alessio244

 Force Restart Your iPhone

If the WhatsApp notification is not working, the best thing you can try to fix WhatsApp notifications on iPhone in iOS 12 is to force restart your device. For this, just press and keep hold the "Sleep/Wake" and "Home" (Volume Down button for iPhone 7 and iPhone 7 Plus) buttons for 10 seconds simultaneously. When you find Apple logo coming, release the buttons and the device will restart. This will probably fix the problem.

iOS 13.2 WHATSAPP push notifications problem

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