Cannot Sign-in to Music and TV App after Catalina 10.15.1

Um yeah no. This is NOT a solution at all but instead a workaround which users shouldn't have to do in order to use native services. What happens when the s^&* acts up on the newly created admin? Shall we turn around and delete that one, then create a new one yet again? No no and no.

I can not either, even after clean re-install 2 times, tried 2 different user accounts, same apple id. appletv will sign in but will ask for apple id password each time , but Apple Music will not work at all. Apple Arcade is fine and so is App Store.

error code 11556 with iTunes. I have Mac book air, all started when I did a clean install. all was good prior to clean install and Catalina installed.

Such a hassle, there should be zero reason why this has to happen. Serge's Terminal steps worked for me, and they aren't that difficult, just spent the last 2 days trying to figure it out on my own before I finally found this thread.

I tried it 3 times and it didn't work, finally, I noticed that after I rebooted and logged into my user, I was still logged into iCloud. Logged out of iCloud, performed the steps in Terminal and was finally able to log into Apple Music.

I always install new OS on my MBP to test before installing on my main iMac, Catalina has been the worst experience in a long, long time.

The key term there being backlog. I've recently had notices about iTunes bugs from 6 or 7 years ago telling me that Music has replaced iTunes (you don't say?) and that I should close my bug report. At least one that I've looked at so far is still an issue in Music. So much for the code being written from the ground up. Export a .m3u playlist where there is a track that has % in the song name, artist, or album (and thus forms part of the file path) and then import that list - the entry isn't imported.

tt2

used the killall terminal method a few weeks back. Worked great, still working great. Everyone sitting and bellyaching about waiting for Apple to fix this could have fixed it themselves 2 weeks ago. It took 30 seconds to do and I didn't need to reset any settings,etc like you would using the new admin user method.

@Hunter_I, here you go.

sudo -v

***Enter Your Mac Password***

killall -9 accountsd com.apple.iCloudHelper

defaults delete MobileMeAccounts

rm -rf ~/Library/Accounts

killall -9 accountsd com.apple.iCloudHelper

***Should tell you at this point no matching processes found, after that reboot your Mac***

Hi all,

When I used it, I didn't get the end message "no matching processes found". So to be on the safe side, I went through the process again. The second time I got an error message halfway through, so I left it at that. Despite this, the process still worked - presumably because the code was sufficient the first time, even though I didn't get the end message.

Strange thing about this is, the same thing happened to me. I didn't do anything different either. I just opened up the music app. went to sign in, and all of a sudden, everything worked.

This was definitely an issue on Apple's end and I'm not sure what happened but glad I was finally able to get signed in.

Best Regards.

Hello

I tried it and it all working now, no other intervention by me. I didn’t even see and update get installed either. But all is working now. iTunes no errors and tv+ doesn’t prompt for login every time

so all is good now.

YES. This is the solution.

https://discussions.apple.com/thread/250816289?answerId=251601985022#251601985022

Please share widely!

See the solution posted by Serge Rosenthaler in Since Catalina: not able to log in to Apple Music, iTunes store, TV+, Podcasts.

tt2

Further Update:

I have just found that Apple Music has stopped working on my MacBook Air on 10.15.1.

Still working on my iPhone.

Very Frustrating!!!

I am having exactly the same issue. Just trying Apple support to see if they have any ideas.

Using a MacBook pro 2015, with 10.15.1

Problem only appeared when I reinstalled Mac OS

Same problem here.