Cannot Sign-in to Music and TV App after Catalina 10.15.1

Yes, plus when clicking ok on pop-up window, get the following error in the main window of the music app "**FUSE.Error.GenericDataError**". I was able to log-in to Apple TV plus and get to the start screen of an episode, but the episode itself was blank and after a few seconds app would freeze and crash.

I have this same problem after update to macOS Catalina 10.15.1, in the 10.15 version all is working. But after update i can not:

1. Sign in to Apple Music or TV with the Apple ID
2. When i clicking to iTunes ive got error 11556
3. When i clicking to another menu, ive got FUSE.Error.GenericDataError message or Try again button

This trubles on the iMac Pro 2017 and macbook pro 2019 Retina - macOS Catalina 10.15.1. On the iPhone x and 11, and iPad Air and Pro is working great.

Can Apple replies for this issue?

have already clean installed Catalina several times but the problem stays!

I found out that my MacBook password is some how switched with mij Apple ID ?I don't know how this is possible because on my other devices I don't have that problem en Apple Music is there working well at them.

I think I will wait till Apple sort it out with an update or so?I also noticed that when installing, on verifying my iCloud id it takes a very long time and I have not the possibility to give any input or look at it.

I’m having the same problem, can’t log in to “iTunes Store” and The TV App. Same error codes. I tried the 2nd user account and it worked, but it’s too much work to change over my main account. My playlists are also not syncing correctly from Music app to my phone. But for now trying to resolve the iTunes Store logging in issue.

I was on the phone with Apple support for a while, went to level two help, she sent me a link to diagnose my computer and we emailed it to Apple engineers for diagnosis. She will call me on Tuesday with the results. Hopefully something will come of it.

Sorry bert.powell but this problem related to Catalina 10.15.1. When we update to original Catalina 10.15 there was no problem in the music or TV app. the problem start when we update to Catalina 10.15.1. In addition transfer all your app data, files & settings is a big headache.

Just to clarify - are you getting:

**FUSE.Error.GenericDataError** OR you sign in, it accepts you password and nothing happens?

When you try to sign into Apple Music on Catalina with no other iCloud type problems? Just AppleMusic ?

Hi folks,

I just wish to confirm that Serge Rosenthaler's solution to this problem (originally posted at https://discussions.apple.com/thread/250829294) really does work, and to thank him for it. I have no idea why Apple Support is not aware of this simple fix, or if it is aware of it, why it doesn't advise it. I haven't experienced any problems since using it.

When I was eventually able to sign in to my iTunes account, I received a message saying that I was being transferred to the correct iTunes Store. So the problem for me, it seems, was that the user database was corrupt with respect to the country setting for the store. This is not something that can be corrected by changing the time / date settings (which Apple Support repeatedly proposed), or any other setting. Even if the problem (corruption of the user database) is caused by family sharing, switching this off does not do the job. Other dead-ends included ensuring that the firewall was off, checking network settings, using different types of connectivity to the internet, etc. etc.

I strongly recommend a clean install (i.e., with prior disk erase) of Catalina for *all* devices, as otherwise syncing issues also arise. Also, prepare yourself for the fact that most of your apps (and Steam games) won't work after the update. Finally, you might (as I did) have problems with the "Find Me" app. The only solution to these (as far as I can tell) is changing your iTunes account password.

The transition to Catalina is painful.

used the killall terminal method a few weeks back. Worked great, still working great. Everyone sitting and bellyaching about waiting for Apple to fix this could have fixed it themselves 2 weeks ago. It took 30 seconds to do and I didn't need to reset any settings,etc like you would using the new admin user method.

YES. This is the solution.

https://discussions.apple.com/thread/250816289?answerId=251601985022#251601985022

Please share widely!

According to the Apple support, the developers have it already in their backlog. But it is a bigger issue.

Same here. Same Apple ID used on all devices, but since I upgraded to Catalina, it won't sign into the music or apple tv app. Some times it just does nothing. Other times, it gives me an 11556 error: could not connect to the iTunes Store.

This issue just started yesterday for me. New MBP purchased in mid October. Never had an issue, until I was trying to activate my TV+ trial. I'm still able to sign in to TV and Music apps on every other device (iPhone and ATV).

Very frustrating, all the solutions I've seen recommend signing in and the out of the store... not very helpful when you can't sign in.

Same problem here, after clean install Catalina on MacBook Pro 2012 music don't work anymore!!Can not login!

On al other devices works fine iMac ,iPad and iPhone , so for me it is not possible to change account name and password.

Is there no other solution??

Marc

Geez, yeah, this worked but.... that was a bit brutal to selectively copy over ~/Library preferences etc. (not sure if I was going to screw up Apple Music again by moving over the whole preferences folder...)

A better solution would be great Apple

Same issue here 2016 15" MBP. Creating a new admin account and re-setting everything is not an acceptable option. Holding off on updating my iMac and my wife's MBP until this is resolved. What a pain.