Cannot Sign-in to Music and TV App after Catalina 10.15.1

Same issue on my side with Catalina, impossible to sign in on my Mac mini connected to my hifi system, no Apple Music , no Apple TV !!!! This bug is making me crazy... Hey Apple what happened with this **** Catalina, Please fix it asap !

I was experiencing a similar issue (kept getting the repeated request to log into my AppleID in Apple TV app.) What I did that seem to make it happy was the following:

1 - Going to System Preferences

2 - Click on AppleID in the upper right hand

3 - Click on Media & Purchases

4 - Click on "Use TouchID for purchases"

5 - Authorize the request by entering your AppleID.

6 - Go back to the AppleTV app and see if the issue persists.

Thanks Bertie, this worked. Obviously this is a less than ideal solution as I will now have to redo all my settings that I've accumulated over 4 years of using this macbook. I hope apple is still working on this as I'd like to just go back to my old account.

However, for now this has me back up and running with Apple music and AppleTV.

This did work for me.

But,

It deleted all my email accounts - had to re-add them (not a huge issue). I assume that if you had an email account stored locally on your Mac it wouldn't delete that (I didn't)

It removed all the contact details from the Messages app history

Minor issues and it did work. Haven't noticed any other problems

I do not consider this bug solved.

By creating another account you only mask the software fault.

After changing appleID account password, signing out and back in to iCloud on my Mac the problem returned.

I did that a few days ago and yes it worked, but I get asked many time a day to sign in to iCloud or the Music app. It accepts the credentials fine, it just keeps asking for the password like every hour or so.

I have spent hours with apple support (both chat and phone). No-one could help. What did help was:

clean install of Catalina (I have erased my hard drive) and after instal sign in to Apple Music/Podcasts/TV first and after this sign in to iCloud. If you sign to iCloud first, you may have a problem again.

BTW, I think that it's better to try this solution marked as Solved first. To create new admin user, sign in to Music and later delete old user. But if this fails, you can try to clean install. I had all my data on iCloud, so later they all downloaded. But I just lost 2 days to fix this problem.

I have tried this thing with terminal. Didn’t work. Apple support didn’t suggest me this as well. They said I can try to create a new user and it worked. Because it got messy I have finally made a clean install. And I mean formatting the hard drive. And (important!) sign in to Music first and to iCloud later. But sure, it’s always better to try terminal or creating new account. And a clean install as a last thing. Whatever helps. All the best

Have the exact same problem as the OP - no access to AM nor ATV+. Get the same "An Error Occurred - Try Again" when selecting "Broswe" and also get the "FUSE"-error in a popup window when trying to "Sign up" (to see whether that would lead to something).

I've noticed that creating a new "admin" account on your Mac and continue working on that one (i.s.o. your original user account) apparently seems to work for a lot of people. I however refuse to take this route (it is not a real solution but a workaround) as I have too many dependencies everywhere and nowhere.

I did try the second suggestion (killing the account-daemon, removing the ~/Library/Accounts directory, rebooting ) which did force me to re-login into my iCloud, re-add other mail accounts and what more but it didn't solve my issue either: Still no AM & no ATV+ !

I just tried de-authorizing my computer (1st attempt it return an unknown error 1001 message, 2nd attempt it succeeded) and then signing in again for Apple Music - no success either :(

For what it is worth: I have a family iCloud subscription.

There is nothing wrong with my iCloud account (it is not blocked) as I am able to access the services (ATV+, AM) on my other devices (apple TV, iPad and iPhone).

I had chat session with Apple support (Netherlands) this morning and after explaining my problem (initially the lady had me start the iMac in safe mode first but that didn't solve it - tried that one myself already but didn't want to sound stubborn) she consulted a senior colleague (after I mentioned the "FUSE"-message I got) who concluded that it wasn't my fault but that they were working pretty hard on their side to get this sorted out. In other words: They confirm it is an issue on their (Apple's) side!

Let's wait and see whether a fix will be released soon.

I had this problem too. I spent 2.5 hours on the phone with apple and they could not solve it. The 'helpful' solution that involved signing out of icloud, removing the ~/library/accounts folder, rebooting and signing into iCloud again worked like a charm and took all of 5 minutes. Wish I saw this article earlier.

Just to clarify - are you getting:

**FUSE.Error.GenericDataError** OR you sign in, it accepts you password and nothing happens?

When you try to sign into Apple Music on Catalina with no other iCloud type problems? Just AppleMusic ?

Exactly same problem on MacBook Pro 2017.

I am logged in Apple Music on iPad and iPhone without an issue.

My issue is a bit different - I log in (both in Music and AppleTV). it seems to accept my login, but nothing happens.

I re-installed Catalina and I seem to have the same issue even after re-install.

It's kinda ridiculous that Apple broke the log in to Music and TV+ for paying users and can't even be bothered to update the solution to this.

Creating a whole new user account is a ridiculous "solution" because that's at least a full day of effort.

Dear Joey and 'ehabjadalla',

I can confirm this indeed works!

I tried this before but the big mistake I made then was that I first logged into my iCloud (via settings) and only then tried to sign into my services accounts for Apple Music and Apple TV+ - that didn't work.

First signing in on the services and only then into my iCloud (via the System Preferences) did the trick.

Thank you so much for this ....

@Apple: Get this problem sorted out please! This is not the way it should be.

Hi;

I tried all the solution listed above, and none worked. Fortunately, given that I had just re-installed Catalina, I didn't have e lot of things already on my my Mac.

So, I took a more radical approach - I downgraded to 10.14 Mojave, then signed in iTunes (without a problem) - then I upgraded to Catalina - again, the upgraded went smooth and quick, considering that I only had the bare OS installed.

Once there, I tested the Music and - lo and behold - I was signed in !