You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi All, I tried to sign into Music and the new TV app on my Mac and I don't seem to be able to get in. I get two different error messages could not connect to the iTunes Store "unknown error (1001)" and "unknown error (11556) make sure your connection is active? Does anyone else have this issue or tips on how to solve it? 😊
MacBook Pro with Touch Bar
Hi all
Finally found solution without deleting your account. Thanks to Serge Rosenthaler for his reply on another post.
1) sign out of iCloud on your Mac
2) Open Terminal & use the following commands:
sudo -v
***Enter Your Mac Password***
killall -9 accountsd com.apple.iCloudHelper
rm -rf ~/Library/Accounts
killall -9 accountsd com.apple.iCloudHelper
3) restart your Mac
4) Open Music App & sign in to your account (You should sign in to your account)
5) Check your TV & Podcast Apps (You should sign in to your account)
6) Open System Preferences & go to iCloud (You should sign in to your account) just activate iCloud Drive
The post contain solution
https://discussions.apple.com/thread/250828009
do you use the Apple Music in your iMac under a family subscription ?
WOW! this worked for me!!
WOW! this worked for me
Try to deauthorize the computer and then sign in. It worked for me.
This did not work. I am on apple music family subscription.
Awesome, this worked for me!!
same thing none of my music from my Apple Music account shows up in recently added
Unfortunately full re-installation, with the disk cleaning, doesn't solve the problem in my case. MacBook Pro 2015.
Previously with the beta everything was working great. ((
Thank you, worked perfectly.Have spent many hours since last week trying to resolve the issue without success. Many thanks.
This worked for me, also. Thanks!!
https://discussions.apple.com/profile/ehabjadalla
this is the right answer. It should be promoted to the top of this thread as it could have saved hours of my time
Clean install was suggested a while ago and didn’t work for me and some others. Terminal input is what Apple support is using now and it works.
This worked after cleaning my keychain entries with "appleID" in it.
It should be done once you have logged out of the icloud on the mac.
It’s working. Thanks
This worked for me (nothing else had - so many thanks!) with one remaining glitch - new purchases via the stores 'hang' and will not download.
Cannot Sign-in to Music and TV App after Catalina 10.15.1
