image capture error message 21355

I was using Image Capture to import photos and movies from my phone to my computer when it seems to have stopped working. The images went away and I thought it was because my phone screen locked, but when I unlocked it and tried Image Capture again, it gave me an error message that says the operation couldn't be completed. com.apple.ImageCaptureCore error -21355. Any ideas of what is going on and how to fix it? I did some searching but haven't come across anything yet that helps me with this.


Thank you!

MacBook Pro 13”, macOS 10.15

Posted on Nov 11, 2019 12:00 PM

Reply
18 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

image capture error message 21355

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.