MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

I just got my fully spec-ed out 16" MBP today with 2.4 i9, 5500M 8GB, 64 GB RAM, 4TB HD. I did not install from a migration...just ran updates and am on 10.15.1, so it's a stock install...very clean. I noticed that when I was docked to my two UltraFine 5K displays with the computer lid closed and I would restart the computer, just as the machine was restarting the screen would shut off, the fans would ramp up to 100% for a second and the machine would restart. What let me know that it had a kernel panic is that when it would start back up, there would be a message saying "that your computer has restarted due to a problem." The report that it would create is attached below.


Now doing some testing I was able to prove that it would only happen when the lid was closed and two screens were plugged in. It would not do it if both screens were plugged in and the lid was open. Any ideas?


I did run a hardware diagnostic and it came back clean. Aside from this, the machine is smoking fast.


Thanks for the help.


MacBook Pro with Touch Bar

Posted on Nov 21, 2019 12:31 AM

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Posted on Jun 17, 2020 3:11 PM

Oh... when updating OS you have to enable and disable power nap again. Really weird, but i works.


I have told Apple about this. They called me the other day when my Machine had created a crash report (after updating to 10.15.5). I solved the problem again with flipping power nap on/off. It is properly a wrong state in updated smc/NVRAM thats get set correct when flipping power nap on/off.

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98 replies

Apr 2, 2020 7:09 AM in response to Grant Bennet-Alder

This is not a hardware issue. Grant, the exact problem is that there is no simple Hardware fix.

There are plenty people who had their entire motherboards replaced and still had the problem.

Plus a ton of work to backup data and restore the machine.


I know this from first hand experience.


Also, this issue does not occur in bootcamp, which it would have to if it were (purely) hardware related.


[Edited by Moderator]

Jan 29, 2020 5:54 AM in response to christian222

Hi Christian,


I'm in a very similar situation. Slightly lesser spec on the MBP and two LG Ultrawide 5K Thunderbolt displays; same behaviour in regards to kernal panics.


I also have two other problems;

  1. the MBP sometimes doesn't wake up if it is connected to the external display. Opening the lid will either wake up the machine or cause a kernal panic (Fans and restart as you describe)
  2. The MBP doesn't detect the screens adequate resolution when waking up


Does this happen to you as well ?


In my case, I found that this is caused (or at least aggravated) by parallels.

Jun 17, 2020 9:12 AM in response to Thom Wood

Exact same problem. I received my unit last night, and immediately could reproduce the kernel panic problems outlined in your post. If connected to my external display, and the unit sleeps, immediate kernel panic, unless I disconnect the external display first. Absolutely unacceptable problem for a $5k machine.


Same as you - modifying power save options, graphics switching, etc, do not solve this problem. The only thing that's helped is either A) leaving the lid open, or B) disconnecting the external display prior to the unit sleeping.


I have absolutely zero patience for this. My much less substantial work Thinkpad P52 reliably goes to sleep, wakes up, and drives my external display. I'll be returning the unit immediately.

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MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

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