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MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

I just got my fully spec-ed out 16" MBP today with 2.4 i9, 5500M 8GB, 64 GB RAM, 4TB HD. I did not install from a migration...just ran updates and am on 10.15.1, so it's a stock install...very clean. I noticed that when I was docked to my two UltraFine 5K displays with the computer lid closed and I would restart the computer, just as the machine was restarting the screen would shut off, the fans would ramp up to 100% for a second and the machine would restart. What let me know that it had a kernel panic is that when it would start back up, there would be a message saying "that your computer has restarted due to a problem." The report that it would create is attached below.


Now doing some testing I was able to prove that it would only happen when the lid was closed and two screens were plugged in. It would not do it if both screens were plugged in and the lid was open. Any ideas?


I did run a hardware diagnostic and it came back clean. Aside from this, the machine is smoking fast.


Thanks for the help.


MacBook Pro with Touch Bar

Posted on Nov 21, 2019 12:31 AM

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MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

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