MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

I just got my fully spec-ed out 16" MBP today with 2.4 i9, 5500M 8GB, 64 GB RAM, 4TB HD. I did not install from a migration...just ran updates and am on 10.15.1, so it's a stock install...very clean. I noticed that when I was docked to my two UltraFine 5K displays with the computer lid closed and I would restart the computer, just as the machine was restarting the screen would shut off, the fans would ramp up to 100% for a second and the machine would restart. What let me know that it had a kernel panic is that when it would start back up, there would be a message saying "that your computer has restarted due to a problem." The report that it would create is attached below.


Now doing some testing I was able to prove that it would only happen when the lid was closed and two screens were plugged in. It would not do it if both screens were plugged in and the lid was open. Any ideas?


I did run a hardware diagnostic and it came back clean. Aside from this, the machine is smoking fast.


Thanks for the help.


MacBook Pro with Touch Bar

Posted on Nov 21, 2019 12:31 AM

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Posted on Jun 17, 2020 3:11 PM

Oh... when updating OS you have to enable and disable power nap again. Really weird, but i works.


I have told Apple about this. They called me the other day when my Machine had created a crash report (after updating to 10.15.5). I solved the problem again with flipping power nap on/off. It is properly a wrong state in updated smc/NVRAM thats get set correct when flipping power nap on/off.

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98 replies

Jan 26, 2020 11:26 AM in response to EverythingTec

EverythingTec wrote:

I have the same issue, kernel panic when plugged into external monitor. It has happened to me twice in the last three days I've had the computer (16' MBP with i9 9880H and Radeon Pro 5500M 4GB). But I have a different error message:
<Error Message.log>



That error message show a RAM Memory error, detected by some of the most thoroughly tested parts of MacOS that have to do with memory allocation and queues.


The hexadecimal pattern expected deadbeefdeadbeef a "too cute" pattern used by programmers for empty memory, but instead found deadbeeedeadbeef, a single bit error.


Normally, I would say you have an obvious RAM problem, However, you have made your situation impossible to debug because you have loaded TWO Hypervisor/Virtualisors, both VirtualBox and Parallels. You must choose one or the other, not Both, if you want relaible operation of your Mac.

Mar 9, 2020 1:00 PM in response to christian222

I got the exact same issue, maxed out 16” MBP and this only happens to me when I connect my laptop to 2 x LG 5k Ultrafines, I initially thought this was a problem with my machine specifically but apple gave me brand new one and I had the same issue. I do have a 2018 15” MBP also maxed out from work and that one doesn’t have this problem. I’m really not sure what’s going on but when you spend this much on a machine this is absolutely ridiculous. Apple needs to fix this.

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MacBook Pro 16" Kernal Panic During Restart when Plugged into Dual Monitors

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