Apple TV Plus content no longer plays in Dolby Vision

My TV and receiver are Dolby Vision capable, I know this for a fact because I can enable it manually through the Apple TV 4K, but I like to leave the video settings at 4K HDR. Up until a few weeks ago whenever I begin to play See, my TV used to automatically switch to Dolby Vision; however, it doesn't do this anymore and just plays the content in HDR. It seems to be an Apple TV+ plus issue, because when I when play Dolby Vision content through Netflix, my setup would automatically switch to Dolby Vision. Any thoughts?

Posted on Nov 22, 2019 8:44 PM

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114 replies

Nov 25, 2019 12:45 AM in response to DaMac78

for some time I do not even play in 4k only in HD quality, HDR also does not turn on either dolby vision or dolby atmos, earlier on the day of release and a few days after the release everything worked without comments. Later, there was a situation on the Polish website that did not work and when I logged in to the English website it worked and now it does not work anywhere in any region of the world unless, even the movie that I purchased in 4K played only in HD

Nov 25, 2019 9:18 AM in response to gqraverice

I believe this might be a side-effect of the issue being discussed in this post where a lot of people had issues with the first few episodes of tv+ shows not displaying correctly in DV. Seems like Apple messed something up in their DV encoding, my guess they’re having to fix it and in the meantime reverting to HDR only. No doubt DV will be back as soon as they’ve fixed and re-rendered everything.


https://discussions.apple.com/thread/250812286

Dec 5, 2019 4:03 PM in response to steve.lawrence

"They might have displayed correctly for you, but they didn't for many others across a number of brands. Who knows what the issue was, but that many people were not imagining it! Even now there's still a DolbyVision trailer for 'See' in the Apple TV app which displays the same issues on my LG display. If you find the thread it includes photos of the issue so you can see for yourself."


You certainly could be right and I shouldn't assume that just because it initially worked for me, it initially worked for everyone. It's just so sad that apple isn't giving us any kind of information. I can't begin to imagine why apple would think that being silent is helpful in any way.

Dec 19, 2019 1:36 PM in response to SuoerHoff

SuoerHoff wrote:

So Dolby vision came back to my Apple TV+ plus app for tha last two weeks for the Apple TV plus shows like see etc. Now tonight boom. No HDR at all..... back to SDR only.
anyone else test please?
Strangely, all the films I bought on Apple TV still play in full Dolby vision.

apple tv plus app on 4k firestick.

If you're talking about the FireTV Stick 4K:

the Apple TV app for the FireTV currently doesn't support Dolby Vision at all. The support for this feature will be added with a later update. See here for more details.

It should support HDR10 though. But I've just tested it myself, some (not all!) ATV+ shows seem to play in HD with SDR instead - others seem to play with 4K + HDR10.


I've also tested it via AirPlay 2 and all the ATV+ shows just play fine in 4K + DV.

So it's not a general issue as it was before where you couldn't play any ATV+ content but the trailers in 4K + DV on a Apple TV 4K or via AirPlay 2.

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Apple TV Plus content no longer plays in Dolby Vision

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