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Level 1

15 points

Apple TV Plus content no longer plays in Dolby Vision

My TV and receiver are Dolby Vision capable, I know this for a fact because I can enable it manually through the Apple TV 4K, but I like to leave the video settings at 4K HDR. Up until a few weeks ago whenever I begin to play See, my TV used to automatically switch to Dolby Vision; however, it doesn't do this anymore and just plays the content in HDR. It seems to be an Apple TV+ plus issue, because when I when play Dolby Vision content through Netflix, my setup would automatically switch to Dolby Vision. Any thoughts?

Posted on Nov 22, 2019 8:44 PM

Best reply

steve.lawrence

Level 1

9 points

Posted on Nov 25, 2019 9:18 AM

I believe this might be a side-effect of the issue being discussed in this post where a lot of people had issues with the first few episodes of tv+ shows not displaying correctly in DV. Seems like Apple messed something up in their DV encoding, my guess they’re having to fix it and in the meantime reverting to HDR only. No doubt DV will be back as soon as they’ve fixed and re-rendered everything.

https://discussions.apple.com/thread/250812286

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114 replies

panosk

Level 1

9 points

Dec 11, 2019 2:15 AM in response to gqraverice

The last few days the problem got fixed for me and Apple TV+ shows play in full 4k dolby vision on my 2019 LG TV through Airplay 2 and the quality is amazing.

Dec 11, 2019 2:44 AM in response to panosk

Yeah just checked and 4K and Dolby Vision starts working for my LG C9 as well. Location Melbourne Australia.

Czeko71

Level 1

4 points

Dec 11, 2019 4:34 AM in response to judefromhawthorn

yesterday I didn't have a plot, I couldn't launch any series because it dumped Apple TV + right away

Czeko71

Level 1

4 points

Dec 11, 2019 4:35 AM in response to Czeko71

I haven't checked today, Poland region

Dec 18, 2019 4:14 PM in response to superfields

I actually have had the 4K box since it came out, it only started when I got the new TV.

Dec 18, 2019 4:18 PM in response to JOHNL0513

is it plugged in directly to the lg or receiver?

Dec 18, 2019 4:20 PM in response to superfields

To the TV. Sound runs thru optical audio cable from tv to Bose Lifestyle V35 system.

Dec 18, 2019 4:27 PM in response to verdi1987

maybe try these suggestions

https://removeandreplace.com/2018/10/12/tv-screen-goes-black-randomly-power-light-still-on/

Dec 18, 2019 4:28 PM in response to superfields

Must have deleted my first reply, it is plugged in to the TV directly as the BOSE system can not process 4K.

Apple TV Plus content no longer plays in Dolby Vision