I phone 11 pro

Hi All,

I have the same issue, i'm using Iphone 11 Pro Max with MEO (portugal) operator.

I'm trying to resolve this issue for almost two months and Apple (assistant João Pinto) just close the issue because the issue didn't happen with my other card from Vodafone, the assistance just told me if the issue only happen with MEO Operator the issue is from the operator... I have no issues with this operator with my last Iphones, 7, 8, 8Plus, X ... Vary Bad Support Service from Apple I was not expecting to be treated this way, I had no justification from engineer teams, this is managed at the assistant level.

Now I cannot return the equipment, Apple is not resolving the issue and the issue is for the operator to resolve…

Other people have the same issue with other issues opened and Apple is not doing nothing to resolve it:

https://discussions.apple.com/thread/250837614

https://discussions.apple.com/thread/250827272

https://discussions.apple.com/thread/250725815

https://discussions.apple.com/thread/250784045

https://discussions.apple.com/thread/250913886

https://discussions.apple.com/thread/250904163

Any help will be appreciated

I know several cases in

Portugal with Meo Operator. Vodafone appears not having the issue. It sounds

like an iPhone Pro certification problem. Apple already replaced my phone, done

several tests and say it's an operator problem and they should be the ones to

fix it. I have seen cases in several countries, operators and high-end devices

only. Apple Care didn't help and close the incident support saying the cannot

do anything else. Amazing experience with a 1350€ device. Ghostbusting since

September on this issue. Drained out by now. Worst experience ever with a

phone.