Google Maps

I cannot load Google Maps on my MacBook pro safari browser. WHY?


Posted on Dec 14, 2019 10:08 AM

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Posted on Dec 15, 2019 11:13 AM

In short: Pls. give http://maps.google.com/?force=canvas a try.


In detail:


Hm..., I myself experienced the issue today for the first time.

I then updated Safari to 13.0.4 without applying Security Update 2019-007 10.13.6 (as there are frightful reports about upgrade failures).

The problem still persists.


So the problem might be caused by some recent changes within Google Maps itself.

There have been similar reports years ago...


Google Maps recommends using 2D mode when experiencing problems with (now default) 3D mode on one of its Maps help pages at https://support.google.com/maps/answer/3031966?hl=en


2D Mode: This Google Maps version may work better on older or lower performance computers. It doesn’t have 3D images or WebGL, and it uses simple zooming and transitions. Open Maps in 2D Mode.

And yes: A bit dull, but working like a charm :-)

89 replies

Dec 14, 2019 11:21 AM in response to brendafromhurst

Don't use Foxfire or Chrome either. Will stop in at the Apple Store tonight after things slow down and see if I can squeeze in at the Genius Bar. AppleCare's run out for me.. Will let you know if I find anything out. Never encountered this problem before, and I use the Google maps on my MacBook Pro quite a lot. I'm still running High Sierra, although that shouldn't be an issue.

Dec 16, 2019 5:14 PM in response to Apple Picker

Thanks for the suggestion, https://www.google.com/maps/?force=canvas does get me there, and I don't normally use 3D imagery, so good fix. Many of my colleagues no longer use Safari, though, because of little glitches with so many applications, including the one I use to fill out my time sheet where I work. So it may be time to move on to.....Chrome, or some other browser.


Dec 17, 2019 11:25 AM in response to Deep Sky Diver

@Deep Sky Diver


Strangely enough, until yesterday the latest version of Google Maps worked fine in Google Chrome and in Firefox, but not on Safari. Today, both Firefox and Chrome also only show a 2D version of Google Maps.


That *is* interesting news! (thanks for the catch)


What version of the OS are you using, and on what device? I'm limited to either using the older El Capitan 10.11.6 or the latest macOS Catalina, version 10.15.2 thus cannot try/test it myself. Thanks!

Dec 17, 2019 12:31 PM in response to brendafromhurst

@brendafromhurst


Google Maps has changed today on Chrome for me , but my Firefox is still working.


What changed for you today on Chrome? Was it what Deep Sky Diver reported that Google Maps now displays in Chrome only in 2D, or is it something else?


but maybe is is some kind of bug.


Or it could be that Google Maps engineers are in the midst of a fix. (But I gotta say ... when I make guesses like that, I'm wrong way more than I'm right ; )


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