Google Maps

I cannot load Google Maps on my MacBook pro safari browser. WHY?


Posted on Dec 14, 2019 10:08 AM

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Posted on Dec 15, 2019 11:13 AM

In short: Pls. give http://maps.google.com/?force=canvas a try.


In detail:


Hm..., I myself experienced the issue today for the first time.

I then updated Safari to 13.0.4 without applying Security Update 2019-007 10.13.6 (as there are frightful reports about upgrade failures).

The problem still persists.


So the problem might be caused by some recent changes within Google Maps itself.

There have been similar reports years ago...


Google Maps recommends using 2D mode when experiencing problems with (now default) 3D mode on one of its Maps help pages at https://support.google.com/maps/answer/3031966?hl=en


2D Mode: This Google Maps version may work better on older or lower performance computers. It doesn’t have 3D images or WebGL, and it uses simple zooming and transitions. Open Maps in 2D Mode.

And yes: A bit dull, but working like a charm :-)

89 replies

Dec 18, 2019 9:03 PM in response to brendafromhurst

I'm having the exact same issue as everyone else. Google maps just doesn't work at all with Safari anymore - but works with Firefox. I get this message when attempting to visit Google maps using Safari:


A problem repeatedly occurred with

https://www.google.com/maps"


It's been this way for, maybe a week or two, maybe longer. It's been a while.


I hope someone fixes this.

Dec 19, 2019 12:51 PM in response to brendafromhurst

Well same problem here for about 3-4 days... google maps fails to load on Safari. I have changed nothing at all in any settings, not upgraded or switched to anything new. I don't think I even did safari update recently either...... or can't remember doing so. Just suddenly it decided not to work on safari. works on firefox and chrome.

I'm running MacPro 2012 on Sierra 10.12.6 with Safari version 12.1.2.

This is a bummer....... :-(

Dec 19, 2019 10:55 PM in response to silver_mica

Hi silver_mica,


Thanks for the screenshot... I'm still tying to work this out -- I'm at a disadvantage as I only have access to Mac OS 10.15.2 and 10.11.6 ... not the versions from 10.12 to 10.15, which are the versions affected by the bug with Safari 13.0.4, so I can't test it myself.


In an earlier post you wrote,

Google maps on Safari started working for me today.


Could you describe that a little more? ... what didn't work before today... and what did work today?


Thanks for your time and assist with this!

Dec 20, 2019 8:00 AM in response to roberts735

@roberts735


In an earlier post Silver-Mica said s/he was using Safari 13.0.4 with macOS: High Sierra 10.13.6


AFAIK there isn't a Google Maps version number available for the bowser on OS.


FWIW, from other sources I now have multiple confirmations that Safari 13.0.4 with macOS: High Sierra 10.13.6 works, fully functionally (3D), as well as Safari 12.1.2 with OS 10.12.6.



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