Logitech 4K Pro Magnetic Webcam for Pro Display XDR not working in Catalina

I purchased the Logitech 4K Pro Magnetic Webcam for my Pro Display XDR and have found that under Catalina 10.15.2 (required to run the Pro Display XDR) the webcam will not work with any web based apps such as Chrome. This means that most of all web based conferencing services like Zoom, GoToMeeting, LifeSize, Skype for Web, etc will not work with this webcam. You can replicate the problem easily by using a handy website called webcamtests.com. On that site, you'll see the low res video load fine but as soon as it tries anything higher than 480p it will fail to work. The camera works for all other functions such as microphone and also works in QuickTime and FaceTime...just nothing else.

I've spoken with Logitech and essentially they have told me that they rely on a built in driver inside Catalina that is designed to work universally with their hardware. Either way this $200 webcam that was clearly designed and marketed to pair perfectly with your $5000 Pro display is unable to function like any other built in camera on the UltraFine 5K or built in on the MacBook Pro which all pass this test flawlessly. Even my older C615 Logitech works perfectly.

As far as concerns for permissions or security settings I am positive that is all correct. Again it works with other cameras. I really hope Apple or Logitech figure this one out or there will be a lot of disappointed people who are excited to buy the "ultimate webcam" for their "ultimate display".

Lastly, I should add, that the camera works flawlessly on a 13" MBP running Mojave. Again unfortunately 10.15.2 is required to work with the display. To me, it's clearly a driver issue inside of Catalina.

Thanks,

C