Mac OS Catalina keeps disconnecting bluetooth devices

Hi, I am using MacBook Pro Late 2016 model and Mac OS Catalin 10.15.2.


After the update to Mac OS Catalina, my bluetooth devices - Bose speakers, headphones, mouse keep disconnecting randomly. Even if they are connected, Mac OS is not able to find their audio output and delivers a very low sound.


As per few articles on the Internet, I have tried deleting the  /Library/Preferences/com.apple.Bluetooth.plist and resetting PRAM but nothing helped. Please provide a reliable and valid solution for this issue.


PS: I have tested my bluetooth devices with other laptops / phone and they work perfectly fine.


Thanks!


MacBook Pro 13", macOS 10.15

Posted on Jan 30, 2020 10:29 PM

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Posted on Nov 4, 2020 8:06 AM

Press shift + Option/Alt at the same time as you click Bluetooth in menu bar.


Click on Debug > Remove all devices.


Open the menu again and click Debug > Reset the Bluetooth module.

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120 replies

Apr 10, 2021 7:12 PM in response to jayant_varshney

Hi, MacBook Pro 15" 2015 using Big Sur 11.2.3 and having the same issues.


I recently got Audio Technica ATH--ANC500BT and everything seems fine until I go to the sound preferences in settings. There everything freezes up for a solid 30 seconds then disconnects my headphones.


I have been unable to get the mic on the headphones working through my MacBook (they work on other devices) and I get a really loud static sound when something is playing and the audio output goes to 0. These issues only happen on my MacBook, and have tried next to everything to get it working. Really frustrated right now...

Apr 28, 2021 5:03 AM in response to Poporrico

Poporrico, thank you for posting this solution, I followed the sequence first thing today and so far so good - the magic mouse seems to be maintaining connectivity continuously - fingers crossed.


I was getting so annoyed with the disconnection that I was thinking of completely reinstalling the operating system from scratch and then reinstalling my applications from source and data from iCloud - done it once before so not that difficult except for the photos that took an age (two days) to upload (as I like to have a full copy on my MAC)


After that I guess it would be contemplating upgrading to a new MAC - (might do that anyway as not that keen on the new look MAC)

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Mac OS Catalina keeps disconnecting bluetooth devices

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