Level 1

77 points

Apple Watch workout map missing

No map showing recently in Activity Workouts. I Have an Apple Watch Series 3, and an iPhone6 with 12 gigs. On the Apple Watch I would select workout and start an outdoor run. Previously, my phone on the Activity app, in the Workout section would show a map of the run, but not for the past two weeks. On my phone, I went to Settings, then Privacy, and made sure Location Services was on for Apple Watch Workout "While Using" and also for Maps. I'm afraid I may have turned off something I wasn't supposed to. Suggestions?

[Re-Titled by Moderator]

iPhone 6

Posted on Mar 25, 2020 3:47 PM

Top-ranking reply

Liamdm11

Level 1

4 points

Posted on Sep 6, 2020 11:18 AM

Also had the same problem even had apple support call me and we both could figure out why. So in my apple watch > privacy> location services> Apple watch workout- it says ask next time. But for a month it never did ask. And you cant even changed or tap it to the “while using option”. And then on my Iphone >settings>privacy> location services “apple watch workout was not there. This is something small but annoys me as I want to view my route after running/cycling. So here’s my SOLUTION after a month of agony -> All I did was erase everything on my apple watch and just paired it again on my iphone 7 plus. And then at the start of the pairing again it asked about route tracking. I just made sure that I turned it on. And so its good now. Finally apple watch workout is now available in iphone > settings > privacy> location services. I hope this help others. Either this was a bug or I changed something in my settings (which is not likely) prior to that 1 month I used to have maps/routes on my watch workout. And I barely changed things in my apple watch. I really just use it to monitor my workout and details like heart rate. I really think its a bug with the latest update on ios for apple watch. God bless everyone ! Jesus loves you!

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100 replies

Oct 9, 2020 2:39 PM in response to iMilward

Got mine fixed by actually calling apple support!

Nov 10, 2020 12:36 PM in response to Dnbrns92

Did you download last update for iPhone? It was supposed to fix the bug !

Liamdm11

Level 1

4 points

Sep 11, 2020 12:02 AM in response to Miyvka

All your workouts are still saved and data really. If you. Check the activities app on your iphone its still there. But it resets the watch. Plus Ive tried checking everything so I had to do the last resort which was restarting my apple watch

Oct 22, 2020 6:05 PM in response to Carlson Mun

It looks as if iOS 14 (and 14.1) were both released without any testing of this feature. It used to work. It doesn't now. I have re-paired my Watch (on Apple advice) and not from a backup-no difference. I have ensured all the settings in Privacy are correct-no difference. All I get is a green dot showing from where I started.

Beerzie

Level 1

9 points

Oct 14, 2020 3:53 PM in response to BartonGirl00

The fix, evidently is to clear your phone and watch and then restore from backups. Have fun!

Apr 4, 2020 10:15 AM in response to Carlson Mun

I have and iPhone SE and and Apple Watch Series 1, and up until the latest update in Mid March, I always had access to route maps for outdoor walks and bicycle workouts. I have location services turned on, BUT I cannot see the Apple Workout App as a choice in the setup/privacy menu to turn that on. What changed and why? How can I get that feature back?

Aug 3, 2020 3:07 PM in response to Asadoorian

I have iPhone 7 Plus (iOS 13.5.1) and iWatch 4 (watchOS 6.2.8), same here, since the latest patching (on iWatch I think) the Outdoor run/walk workouts do not log location and Apple Workout App not found in privacy/location services apps (only Apple Watch Faces --new?)

KarenWh

Level 1

13 points

Apr 11, 2020 7:13 PM in response to Community User

I have a 5 and iPhone 10 there is no Apple Watch workout listed only location services

Oct 9, 2020 3:29 PM in response to Dawn65van

I did. They recommended unpair and then pair. Still the same. Appointment at Genius bar next week.

Oct 14, 2020 3:05 PM in response to Beerzie

On page 4 if this thread I posted instructions from apple that helped me, I have iPhone and Apple Watch.

Oct 21, 2020 7:16 PM in response to Carlson Mun

I may have found an answer if there isn't a solution. I too had this problem but I think it's just allowing to track motion and fitness on your iPhone. See images.

Apr 12, 2020 1:54 AM in response to KarenWh

Unpair and re-pair the watch and set it up as new,when you re-pair you should be asked if you want to enable route tracking select yes and the apple watch should be listed in location services where you can select while using the app.

Carlson Mun Author

Level 1

77 points

Apr 1, 2020 8:32 PM in response to Community User

FieryJack;

Thank you for your reply. It looks like all you suggested, are the settings I currently have on my iPhone and iWatch. This weekend I tried to see what would happed if I recorded an outdoor walk on my iWatch workout Ap. Later on my iPhone Activity Ap, under Workouts, it recorded the walk and showed the walk route on a map at the bottom. The next day I used the iWatch Workout Ap to record an outdoor run. Later on my iPhone on the iPhone Activity Ap, it showed the results of the Outdoor Run, but no map of the route on the bottom.

I guess as a work around, I could use the Outdoor Walk to record my runs. My iPhone also says I should do a software update on my watch. So this "map" glitch has been going on for three weeks. Any Ideas? What if I shut off, and restart the iWatch?

My iPhone has 16 GB memory with 14.6 GB currently used. Also I think, about 3 weeks ago, I downloaded RadioPublic podcast AP, I'm not happy with it's performance and will dump that now. ( it uses 92.2 MB)

Your thoughts and suggestions would be appreciated. Thanks again.

Apr 19, 2020 3:50 PM in response to Community User

I also have the same issue but am unable to change the setting on my phone from always ask to use while using app, ive tried various fixes to no avail, i notice under location services on my phone is says Apple Watch faces instead on Apple Workout App, how do i change this and does it affect it

Thanks

May 6, 2020 12:34 AM in response to Community User

hi guys, my maps don’t show up in my runs, I have followed the suggested steps but In location services I do not have the option Apple Watch workout. I am in Ireland and would there be a different interface?

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Apple Watch workout map missing