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Apple Watch workout map missing

No map showing recently in Activity Workouts. I Have an Apple Watch Series 3, and an iPhone6 with 12 gigs. On the Apple Watch I would select workout and start an outdoor run. Previously, my phone on the Activity app, in the Workout section would show a map of the run, but not for the past two weeks. On my phone, I went to Settings, then Privacy, and made sure Location Services was on for Apple Watch Workout "While Using" and also for Maps. I'm afraid I may have turned off something I wasn't supposed to. Suggestions?




[Re-Titled by Moderator]

iPhone 6

Posted on Mar 25, 2020 3:47 PM

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Posted on Apr 4, 2020 10:15 AM

I have and iPhone SE and and Apple Watch Series 1, and up until the latest update in Mid March, I always had access to route maps for outdoor walks and bicycle workouts. I have location services turned on, BUT I cannot see the Apple Workout App as a choice in the setup/privacy menu to turn that on. What changed and why? How can I get that feature back?

100 replies

Sep 27, 2020 11:40 AM in response to Community User

The problem with this solution is that if I have a credit or debit card stored on the watch for Apple Pay, I’ll have to re-verify the card with the provider.

I had no problem with maps of workouts until the latest software update (this is iOS14) which seems to have deleted all my previous maps and disabled route tracking in favour of locating the starting point. Irritating.

Oct 6, 2020 11:50 AM in response to Kyle_mt18

Hello all who have the missing map issue in workouts from Nigel in the UK.


My watch and phone and have worked happily together for over a year, recording my workouts and always showing the map., until September 18th when it just stopped!


All the advice given in this thread and other information from other websites to restore the function just didn't work. I hadn't realised just how much I use it.


I was about to give in and ask Apple for help when I opened the map app on my watch. I scrolled down and found the heading 'guides' and under the heading was a pinned 'My Place' . Which was........The North sea! Where did that come from?


It was impossible to remove this from the watch and eventually I managed to remove it from the map app on my phone. I shut down the watch and phone ( for the umpteenth time) and the following day went for a workout. When I ended the work out a map of my route was there!


Just to be on the safe side I have done another different workout route today and the map is there too. Happy Days!


So, I might have been lucky or some other magic might have been at play but it worked for me.


Happy workouts and I hope the problem is resolved for all who have it.


Regards


Nigel

Oct 6, 2020 8:24 PM in response to Nigelb3

at the advice of AppleCare, I did the backup, erase and reinstall:


PLEASE DONT DO THIS


now I have recovered the functionality. BUT all my old route data has been wiped from the system. They now tell me that because I hit erase. Everything else is gone. Ie I’m now somehow responsible for following the steps that were suggested to me - the same ones that caused my data to be erased.

Oct 16, 2020 2:10 AM in response to Beerzie

I have exactly the same issue with an Apple Watch Series 2 (Watch OS 6.2.8 - the latest it can run) paired to an iPhone 11 Pro (OS 14.0.1) Workout maps not showing since 14.0.1 upgrade. I have tried all the various settings changes recommended without any success but am loathed to erase both devices when Apple should be able to send out a bug fix. Does anyone know if Apple are even looking into this?

Apple Watch workout map missing

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