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Apple Watch workout map missing

No map showing recently in Activity Workouts. I Have an Apple Watch Series 3, and an iPhone6 with 12 gigs. On the Apple Watch I would select workout and start an outdoor run. Previously, my phone on the Activity app, in the Workout section would show a map of the run, but not for the past two weeks. On my phone, I went to Settings, then Privacy, and made sure Location Services was on for Apple Watch Workout "While Using" and also for Maps. I'm afraid I may have turned off something I wasn't supposed to. Suggestions?




[Re-Titled by Moderator]

iPhone 6

Posted on Mar 25, 2020 3:47 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2020 10:15 AM

I have and iPhone SE and and Apple Watch Series 1, and up until the latest update in Mid March, I always had access to route maps for outdoor walks and bicycle workouts. I have location services turned on, BUT I cannot see the Apple Workout App as a choice in the setup/privacy menu to turn that on. What changed and why? How can I get that feature back?

100 replies

Oct 16, 2020 4:46 AM in response to iMilward

My main concern is that I don’t use iCloud other than for the free storage so am not sure whether I have enough storage to back up my phone to iCloud (it’s an 8 plus with 64G). Running out part way through a back up is not an option - nor should it be necessary to put something right which Apple are responsible for causing. Even more irritating is that it’s obviously a rogue fault as my husband has exactly the same pairing and is on identical software versions but he still gets the maps.

Oct 20, 2020 1:22 AM in response to Carlson Mun

I have an XR iPhone and an Apple Watch 5, my wife has an iPhone XR and Apple Watch 3, since recent updates,

no maps are being recorded when cycle, running or walking work outs are done on either set up, all settings are accurate, not prepared to wipe the history and repair from scratch, also notice the activity app no longer captures workouts from my wahoo cycling computer.

is there a fix without wiping and repairing?

Oct 20, 2020 1:29 AM in response to Bluetumble

Nope! Was mildly excited when the latest update downloaded overnight, but these fixes seem to be set up to correct bugs which I haven’t experienced, whilst ignoring this one which is a biggie when you consider the reasons why you buy the watch in the first place. COME ON APPLE - DO THE DECENT THING AND SORT IT OUT. Wiping and restoring both watch and phone isn’t an acceptable solution.

Oct 21, 2020 11:26 AM in response to Carlson Mun

I went through this at length with Apple support. I had all the right options turned on and tried several of the suggestions here without success. What I had to do was back up and unpair the watch, back up and restore the phone, then re-pair the watch and restore from backup. Took a long long time. But it did work. Apparently some common corruption that software updates don't correct.

Oct 29, 2020 5:22 AM in response to Carlson Mun

Like a lot of others I have had this problem - See my earlier post - With no updated information coming from Apple I took the decision to bite the bullet and follow the instructions to wipe both devices and restore them from back ups. As painful as the process is, it has worked and i can now see my maps again. Shame that Apple can't come up with a software fix but hey ho..

Oct 31, 2020 1:48 PM in response to Carlson Mun

I tried unpairing/repairing, rebooting watch and phone and nothing work. However, when I backed iPhone to iCloud and reset the iPhone to new and reinstalled from my backup all the routing maps appeared. Even the ones I thought I had lost. My entire route history was there! Apparently resetting the iPhone can fix other problems as well but this was a huge fix for me.

Oct 31, 2020 1:48 PM in response to Nitro1378

I tried unpairing/repairing, rebooting watch and phone and nothing work. However, when I backed iPhone to iCloud and reset the iPhone to new and reinstalled from my backup all the routing maps appeared. Even the ones I thought I had lost. My entire route history was there! Apparently resetting the iPhone can fix other problems as well but this was a huge fix for me.



Nov 5, 2020 8:04 AM in response to Carlson Mun

Whilst I appreciate being told that the fix is to back up the phone, restore it from backup and re-pair watch again, as someone who in the past has had an absolute nightmare restoring a phone, which took several hours to sort on a call with Apple, I am just not prepared to do this again. There’s enough stress in our house going back into lockdown without me being stressed out by this. So, it’s not ideal but I’ll just have to live without the maps until Apple fix the problem

Apple Watch workout map missing

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