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MBP 16" 2019 CRASHES WHILE SLEEPING

ANYONE else having a problem with their MacBook Pro going to sleep then crashing? EVERY single day for 4 days now this prompt comes up that says "Your computer was restarted because of a problem." I Purchased a fully loaded 16" MacBook Pro January 2020. A $5000.00 Computer. I have had NOTHING but issue since. The report begins with panic(cpu 0 caller 0xffffff8004a91b2c): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x1fbc0. After searching I see 582 people have this same problem...REALLY APPLE? Suggestions were made to others who called apple support and they reinstalled their entire systems, reinstalled this, reinstalled that...I don't know about anyone else but I don't have time for all of that nonsense ESPECIALLY after spending $5k on a computer. Finally I found where a person requested the logic board to be replaced and the issue stopped. If Apple can't get their quality assurance in check I will be spending my money elsewhere. I want this computer replaced.


MacBook Pro (16-inch, 2019)

2.4 GHz 8-Core Intel Core i9

64 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

Intel UHD Graphics 630 1536 MB

MacBook Pro 16", macOS 10.15

Posted on Mar 29, 2020 6:15 AM

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198 replies

Aug 6, 2020 4:27 AM in response to acuraintegralove

Has the same problem - MacBook 16 Pro crashes all the time since December 2019 till now, and there is no any response from apple


panic(cpu 10 caller 0xffffff7f8f642983): GPU Panic: mux-regs 5 3 7f 1f 0 0 severity 3 WS-ready 0 switch-state 13 IG FBs 0 EG FBs 0:1f power-state 0 3D idle HDA idle system-state 0 power-level 20:20 power-retry 0:0 connect-change 0 : PowerPlay Failed to Initialize.



Backtrace (CPU 10), Frame : Return Address

0xffffff922fa7b500 : 0xffffff800b31f5cd 

0xffffff922fa7b550 : 0xffffff800b458b05 

0xffffff922fa7b590 : 0xffffff800b44a68e 

0xffffff922fa7b5e0 : 0xffffff800b2c5a40 

0xffffff922fa7b600 : 0xffffff800b31ec97 

0xffffff922fa7b700 : 0xffffff800b31f087 

0xffffff922fa7b750 : 0xffffff800bac27cc 

0xffffff922fa7b7c0 : 0xffffff7f8f642983 

0xffffff922fa7b820 : 0xffffff7f8f6dc37b 

0xffffff922fa7baa0 : 0xffffff7f8f6a7f10 

0xffffff922fa7bae0 : 0xffffff7f8f6db457 

0xffffff922fa7bb30 : 0xffffff7f8f6ac16e 

0xffffff922fa7bb90 : 0xffffff7f8f01216c 

0xffffff922fa7bc10 : 0xffffff7f8f0089ac 

0xffffff922fa7bca0 : 0xffffff800ba01e49 

0xffffff922fa7bd00 : 0xffffff800ba5ccf9 

0xffffff922fa7bd60 : 0xffffff800b407d71 

0xffffff922fa7bdb0 : 0xffffff800b325328 

0xffffff922fa7be10 : 0xffffff800b2fbcc5 

0xffffff922fa7be70 : 0xffffff800b312aa2 

0xffffff922fa7bf00 : 0xffffff800b430d05 

0xffffff922fa7bfa0 : 0xffffff800b2c6226 

   Kernel Extensions in backtrace:

     com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f8eff9000->0xffffff7f8f049fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f8bd12000

     com.apple.driver.AppleMuxControl2(5.2.4)[39BDDE23-D669-3AF6-ADA4-202A2A1F28A3]@0xffffff7f8f633000->0xffffff7f8f647fff

      dependency: com.apple.driver.AppleGraphicsControl(5.2.4)[9BD821A9-6DDD-37FF-A5E1-EFB8A77A0AD3]@0xffffff7f8f630000

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f8bd09000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f8bd12000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f8eff9000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f8f10e000

     com.apple.kext.AMDRadeonX6000Framebuffer(3.0.9)[E9880F7F-25D3-340E-9F59-0FB58854EF20]@0xffffff7f8f69b000->0xffffff7f8faccfff

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f8bd09000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f8bd12000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f8eff9000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f8f10e000


BSD process name corresponding to current thread: WindowServer

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19F101


Kernel version:

Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64

Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF

Kernel slide:  0x000000000b000000

Kernel text base: 0xffffff800b200000

__HIB text base: 0xffffff800b100000

System model name: MacBookPro16,1 (Mac-E1008331FDC96864)

System shutdown begun: NO


System uptime in nanoseconds: 38071836623

last loaded kext at 27033241478: @kext.AMDRadeonX6100HWLibs 1.0 (addr 0xffffff7f8ff20000, size 41422848)

loaded kexts:

@kext.AMDRadeonX6000 3.0.9

@kext.AMDRadeonServiceManager 3.0.9

>!AGraphicsDevicePolicy 5.2.4

@fileutil 20.036.15

@AGDCPluginDisplayMetrics 5.2.4

>!AHV 1


Aug 6, 2020 4:29 AM in response to yevhen114

panic(cpu 4 caller 0xffffff801409167c): Sleep transition timed out after 180 seconds while entering darkwake on way to sleep. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.

Backtracing specified thread

Backtrace (CPU 4), Frame : Return Address

0xffffff923cd6b900 : 0xffffff8013a458f8 

0xffffff82050db9b0 : 0xffffff80139413f1 

0xffffff82050dba20 : 0xffffff801393fc2f 

0xffffff82050dba70 : 0xffffff8013a429f9 

0xffffff82050dbab0 : 0xffffff8013a4225b 

0xffffff82050dbae0 : 0xffffff7f97601ced 

0xffffff82050dbb10 : 0xffffff7f9761af65 

0xffffff82050dbb20 : 0xffffff7f97604cb9 

0xffffff82050dbbb0 : 0xffffff7f9760a549 

0xffffff82050dbc50 : 0xffffff8014001b6f 

0xffffff82050dbcc0 : 0xffffff801401a210 

0xffffff82050dbd60 : 0xffffff8014002359 

0xffffff82050dbdb0 : 0xffffff80140178bb 

0xffffff82050dbe50 : 0xffffff8014013cee 

0xffffff82050dbea0 : 0xffffff80140117e0 

0xffffff82050dbef0 : 0xffffff8014011679 

0xffffff82050dbf30 : 0xffffff801402cede 

0xffffff82050dbf70 : 0xffffff801402c4d6 

0xffffff82050dbfa0 : 0xffffff80138c513e 

   Kernel Extensions in backtrace:

     com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f975f9000->0xffffff7f97649fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f94312000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19F101


Kernel version:

Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64

Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF

Kernel slide:  0x0000000013600000

Kernel text base: 0xffffff8013800000

__HIB text base: 0xffffff8013700000

System model name: MacBookPro16,1 (Mac-E1008331FDC96864)

System shutdown begun: NO


System uptime in nanoseconds: 31345125916095

last loaded kext at 29930065775142: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f97935000, size 45056)

last unloaded kext at 30078501836718: >!UAudio 323.1 (addr 0xffffff7f9aca6000, size 434176)

loaded kexts:

>AudioAUUC 1.70

@kext.AMDRadeonX6000 3.0.9

@kext.AMDRadeonServiceManager 3.0.9

>!AGraphicsDevicePolicy 5.2.4

@fileutil 20.036.15

@AGDCPluginDisplayMetrics 5.2.4

Aug 6, 2020 4:30 AM in response to yevhen114

Machine-check capabilities: 0x0000000000000c0e

 family: 6 model: 158 stepping: 13 microcode: 202

 signature: 0x906ed

 Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz

 14 error-reporting banks

Processor 0: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 1: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 2: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 3: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 6: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 7: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 10: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 11: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 12: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 13: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 14: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

Processor 15: IA32_MCG_STATUS: 0x0000000000000005

 IA32_MC4_STATUS(0x411): 0xba0000004f000402

 IA32_MC4_MISC(0x413): 0x0000000000000000

mp_kdp_enter() timed-out on cpu 11, NMI-ing

mp_kdp_enter() NMI pending on cpus: 0 1 2 3 4 5 6 7 8 9 10 12 13 14 15

mp_kdp_enter() timed-out during locked wait after NMI;expected 16 acks but received 1 after 9706573 loops in 1152000000 ticks

panic(cpu 11 caller 0xffffff800284b27c): "Machine Check at 0xffffff800285d143, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010a52c000, CR3: 0x0000000016d8b000, CR4: 0x00000000003626e0\n" "RAX: 0x0000000000000060, RBX: 0x0000000000000016, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff81d1ed3ef0, RBP: 0xffffff81d1ed3f20, RSI: 0xffffff80031f7680, RDI: 0xffffff80030584c0\n" "R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff80031f5280\n" "R12: 0x0000000000000060, R13: 0x000000000a3e89b2, R14: 0x00001d87dfcc3f76, R15: 0x000000000000000b\n" "RFL: 0x0000000000000046, RIP: 0xffffff800285d143, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.121.2/osfmk/i386/trap_native.c:168

Backtrace (CPU 11), Frame : Return Address

0xffffff8002556b10 : 0xffffff800271f5cd 

0xffffff8002556b60 : 0xffffff8002858b05 

0xffffff8002556ba0 : 0xffffff800284a68e 

0xffffff8002556bf0 : 0xffffff80026c5a40 

0xffffff8002556c10 : 0xffffff800271ec97 

0xffffff8002556d10 : 0xffffff800271f087 

0xffffff8002556d60 : 0xffffff8002ec27cc 

0xffffff8002556dd0 : 0xffffff800284b27c 

0xffffff8002556ec0 : 0xffffff8002ec2938 

0xffffff8002556ed0 : 0xffffff80026c629f 

0xffffff81d1ed3f20 : 0xffffff800284c60a 

0xffffff81d1ed3f40 : 0xffffff80027446c7 

0xffffff81d1ed3f80 : 0xffffff8002744888 

0xffffff81d1ed3fa0 : 0xffffff80026c513e 


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19F101


Kernel version:

Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64

Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF


Aug 6, 2020 6:22 AM in response to yevhen114

Not sure if this helps anyone, but I've seen discrepancies whether or not the recent updates resolve anything for anyone. Anecdotally I can confirm that while on 10.15.6 I still have the issue of crashing when sleeping when I have "power nap" enabled. Once I disable it, sleeping/closing the lid is fine and I have no issues. It's been documented in this thread that power nap is a factor and I can confirm on my 16" 2019 Macbook Pro this is my experience.


So for now, it's probably best to disable power nap on both battery and while plugged into an adapter.

Aug 6, 2020 6:27 AM in response to ABF64

I have power nap disabled, and still got this issue


panic(cpu 0 caller 0xffffff7f9b3d5983): GPU Panic: mux-regs 4 3 3f 1f 0 0 severity 3 WS-ready 0 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 4 3D idle HDA idle system-state 2 power-level 5:0 power-retry 0:0 connect-change 0 : [3:0:0] GPU Not Found! PCI Config Access Fails!!!



Backtrace (CPU 0), Frame : Return Address

0xffffff8208fd36e0 : 0xffffff801771f5cd 

0xffffff8208fd3730 : 0xffffff8017858b05 

0xffffff8208fd3770 : 0xffffff801784a68e 

0xffffff8208fd37c0 : 0xffffff80176c5a40 

0xffffff8208fd37e0 : 0xffffff801771ec97 

0xffffff8208fd38e0 : 0xffffff801771f087 

0xffffff8208fd3930 : 0xffffff8017ec27cc 

0xffffff8208fd39a0 : 0xffffff7f9b3d5983 

0xffffff8208fd3a00 : 0xffffff7f9bae437b 

0xffffff8208fd3c80 : 0xffffff7f9baac1f5 

0xffffff8208fd3cd0 : 0xffffff7f9bae3c8e 

0xffffff8208fd3d00 : 0xffffff7f9bacbb3f 

0xffffff8208fd3d20 : 0xffffff7f9bacbacf 

0xffffff8208fd3d40 : 0xffffff7f9bacb921 

0xffffff8208fd3d70 : 0xffffff7f9b355faa 

0xffffff8208fd3e10 : 0xffffff7f9b355d08 

0xffffff8208fd3e40 : 0xffffff7f9b35caeb 

0xffffff8208fd3ee0 : 0xffffff8017e2e60d 

0xffffff8208fd3f30 : 0xffffff8017e2cede 

0xffffff8208fd3f70 : 0xffffff8017e2c4d6 

0xffffff8208fd3fa0 : 0xffffff80176c513e 

   Kernel Extensions in backtrace:

     com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f9b34b000->0xffffff7f9b39bfff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f98112000

     com.apple.driver.AppleMuxControl2(5.2.4)[39BDDE23-D669-3AF6-ADA4-202A2A1F28A3]@0xffffff7f9b3c6000->0xffffff7f9b3dafff

      dependency: com.apple.driver.AppleGraphicsControl(5.2.4)[9BD821A9-6DDD-37FF-A5E1-EFB8A77A0AD3]@0xffffff7f9b3b9000

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f98109000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f98112000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f9b34b000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f9b3bc000

     com.apple.kext.AMDRadeonX6000Framebuffer(3.0.9)[E9880F7F-25D3-340E-9F59-0FB58854EF20]@0xffffff7f9baa3000->0xffffff7f9bed4fff

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f98109000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f98112000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f9b34b000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f9b3bc000

Aug 6, 2020 6:28 AM in response to stormkat

panic(cpu 0 caller 0xffffff7f99a75983): GPU Panic: mux-regs 5 3 7f 1f 0 0 severity 3 WS-ready 0 switch-state 0 IG FBs 0 EG FBs 3:0 power-state 0 3D idle HDA idle system-state 2 power-level 5:0 power-retry 0:0 connect-change 0 : [3:0:0] GPU Not Found! PCI Config Access Fails!!!



Backtrace (CPU 0), Frame : Return Address

0xffffff82073db710 : 0xffffff801591f5cd 

0xffffff82073db760 : 0xffffff8015a58b05 

0xffffff82073db7a0 : 0xffffff8015a4a68e 

0xffffff82073db7f0 : 0xffffff80158c5a40 

0xffffff82073db810 : 0xffffff801591ec97 

0xffffff82073db910 : 0xffffff801591f087 

0xffffff82073db960 : 0xffffff80160c27cc 

0xffffff82073db9d0 : 0xffffff7f99a75983 

0xffffff82073dba30 : 0xffffff7f99d4637b 

0xffffff82073dbcb0 : 0xffffff7f99d0e1f5 

0xffffff82073dbd00 : 0xffffff7f99d2db08 

0xffffff82073dbd20 : 0xffffff7f99d2dacf 

0xffffff82073dbd40 : 0xffffff7f99d2d921 

0xffffff82073dbd70 : 0xffffff7f9961efaa 

0xffffff82073dbe10 : 0xffffff7f9961ed08 

0xffffff82073dbe40 : 0xffffff7f99625aeb 

0xffffff82073dbee0 : 0xffffff801602e60d 

0xffffff82073dbf30 : 0xffffff801602cede 

0xffffff82073dbf70 : 0xffffff801602c4d6 

0xffffff82073dbfa0 : 0xffffff80158c513e 

   Kernel Extensions in backtrace:

     com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f99614000->0xffffff7f99664fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f96312000

     com.apple.driver.AppleMuxControl2(5.2.4)[39BDDE23-D669-3AF6-ADA4-202A2A1F28A3]@0xffffff7f99a66000->0xffffff7f99a7afff

      dependency: com.apple.driver.AppleGraphicsControl(5.2.4)[9BD821A9-6DDD-37FF-A5E1-EFB8A77A0AD3]@0xffffff7f99a63000

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f96309000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f96312000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f99614000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f99729000

     com.apple.kext.AMDRadeonX6000Framebuffer(3.0.9)[E9880F7F-25D3-340E-9F59-0FB58854EF20]@0xffffff7f99d05000->0xffffff7f9a136fff

      dependency: com.apple.iokit.IOACPIFamily(1.4)[0A7D7382-66FE-391B-9F93-97A996256C25]@0xffffff7f96309000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f96312000

      dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f99614000

      dependency: com.apple.AppleGraphicsDeviceControl(5.2.4)[CD6E2942-2A23-3CE8-9BCA-D5A772667EB8]@0xffffff7f99729000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19F101


Kernel version:

Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64

Aug 6, 2020 6:55 AM in response to porkchop_d_clown

For real yevhen114 , and posting that five times doesn't confirm the variables I alleged. He states he still has the issue with power nap disabled but doesn't confirm the other variables. yevhen114 are you on a 16" Macbook Pro 2019 on 10.15.6 with power nap disabled for both battery and plugged in power profiles?


If someone is still having these issues with the those three conditions being met, then I'd be curious about what other factors are in play.

Aug 6, 2020 7:13 AM in response to porkchop_d_clown

"They are all the exact same crash with the same stack and same information" - are your blind? If not - go watch again


panic(cpu 13 caller 0xffffff800967a709): "XCPM lock timeout, cpu: 13, lock: 0xffffff8009ff4580, lock value: 0x0, deadline: 0xc1665dc6d23a, current: 0xc16664496fda, timeout: 0x112a8800, contender: 0xffff0003, sniffs: 0x2, CAScount: 0x0"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.81.5/osfmk/x86_64/xcpm/xcpm_internal.h:305

Backtrace (CPU 13), Frame : Return Address

0xffffff922ed83710 : 0xffffff800953bb2b 

0xffffff922ed83760 : 0xffffff80096734d5 

0xffffff922ed837a0 : 0xffffff8009664f4e 

0xffffff922ed837f0 : 0xffffff80094e2a40 

0xffffff922ed83810 : 0xffffff800953b217 

0xffffff922ed83910 : 0xffffff800953b5fb 

0xffffff922ed83960 : 0xffffff8009cd2aa9 

0xffffff922ed839d0 : 0xffffff800967a709 

0xffffff922ed83a30 : 0xffffff800967ab96 

0xffffff922ed83af0 : 0xffffff800967c494 

0xffffff922ed83b50 : 0xffffff800967d640 

0xffffff922ed83c10 : 0xffffff80096676d3 

0xffffff922ed83c50 : 0xffffff800955e16e 

0xffffff922ed83cb0 : 0xffffff800955d78f 

0xffffff922ed83d20 : 0xffffff800955bf6f 

0xffffff922ed83d70 : 0xffffff80094e2d04 

0xffffff922ed83e80 : 0xffffff7f89fabd50 

0xffffff922ed83ea0 : 0xffffff7f89fb0a1a 

0xffffff922ed83ee0 : 0xffffff8009c4109d 

0xffffff922ed83f30 : 0xffffff8009c3f9e2 

0xffffff922ed83f70 : 0xffffff8009c3ef6c 

0xffffff922ed83fa0 : 0xffffff80094e213e 

   Kernel Extensions in backtrace:

     com.apple.driver.AppleSMC(3.1.9)[8D698096-1F90-3679-8151-22A7665ED287]@0xffffff7f89fa5000->0xffffff7f89fc3fff

      dependency: com.apple.driver.watchdog(1)[053A5D15-51D4-3E61-978B-EB435FA4BD0A]@0xffffff7f89f9c000

      dependency: com.apple.iokit.IOACPIFamily(1.4)[3D78401B-5D2D-33BC-9E41-DD2164EA874D]@0xffffff7f89f07000

      dependency: com.apple.iokit.IOPCIFamily(2.9)[ADD485B5-3EF8-37C4-B3C5-F86326E497A4]@0xffffff7f89f10000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19D76


Kernel version:

Darwin Kernel Version 19.3.0: Thu Jan 9 20:58:23 PST 2020; root:xnu-6153.81.5~1/RELEASE_X86_64

Aug 16, 2020 8:24 AM in response to stormkat

I have same Macbook too :


Hardware Overview:


 Model Name: MacBook Pro

 Model Identifier: MacBookPro16,1

 Processor Name: 8-Core Intel Core i9

 Processor Speed: 2.4 GHz

 Number of Processors: 1

 Total Number of Cores: 8

 L2 Cache (per Core): 256 KB

 L3 Cache: 16 MB

 Hyper-Threading Technology: Enabled

 Memory: 32 GB

 Boot ROM Version: 1037.147.4.0.0 (iBridge: 17.16.16610.0.0,0)

 Serial Number (system): C0***D6R

 Hardware UUID: E8C652AD-52A5-53A2-BA75-E7209A2593F7

 Activation Lock Status: Enabled


My problem exactly same. And the bad is when i put in sleep, slap into the bag. And few hours later, shock with the macbook VERY HOT. Its also smell bad seems plastic burn. I am so worry.

This is very not comfort for me. And i worry the hardware will getting broken soon because of the heat.

Yesterday I update the Mac OS to : 10.15.6 (19G2021)

But it still same.


After crash, I need to force turn off by press the power key for more than 5 secs. Wait 5 mins about to machine cool down. And start the system as well. It very annoy me. Especially investing to a new mac system that i expect to more productivity but what i got now ?



[Personal Information Edited by Moderator]

Aug 24, 2020 1:31 AM in response to rudyrudyy

Same problem as everybody else In this thread, any we have 3-4 MacBook Pro’s in my firm with this issue. All been handed in for repair - each diagnosed differently and each having hardware replacement. But none fixed....super frustrating and a total waste of time and money.


Found a small workaround, which seems a bit ironic, because it relies on Microsoft Word. If you open a Word document and write anything - like please don’t crash - and then don’t save the document, Word simply prevents the crash, because it won’t close until the user decides whether to save the doc or not...

Its funny because it’s true.....

Aug 27, 2020 5:24 AM in response to stormkat

Same exact issue with my base model 16". Installing 10.15.6 made it much much worse for me - it would crash after entering my password. Booting into safe mode was the only way I could access the machine. Tried reinstalling MacOS, resetting PRAM and SMC, disabling all apps that launched on boot - nothing worked. I googled around quite a bit and saw a few posts from people with the same issue who said installing the Big Sur public beta resolved it so in desperation I took the chance. Happy to say 24 hours later not a single crash. My Macbook wakes up normally and runs great. I wouldn't normally recommend installing a beta OS on a primary computer but in this case it made mine useable again after months of frustration.

Sep 30, 2020 8:19 AM in response to stormkat

I have the same computer bought in Jan2020 and have the same problems. Several days with apple support in evaluation efforts including reloading all Software made no change. I have loaded all new software with no change. I have not had time to go back to Apple support and I have not been willing to send my computer in for repairs. I just did a search today and discovered this thread. Appears equipment repairs have not helped others. I will try turning off power nap. I have just lived with the daily crashing. Not happy but stuck and don't like any alternative. Apple must be receiving tons of crash reports on this issue. Apple support did not indicate to me that this problem was as large as it seems to be. THANKS to all the input by others. Hopefully Apple will fix it.

MBP 16" 2019 CRASHES WHILE SLEEPING

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