Can't enable icloud Drive On iPhone 11

Agreed,

logging on a windows browser may or may not have helped for me.

iCloud Drive didn’t start working when I logged in from a windows machine.

I then realised it might be a payment acknowledgment issue. Something on Apple’s end wasn’t satisfying the “have paid for” iCloud Drive setting, so the Apple device cannot turn iCloud Drive on.

so, go into settings, your AppleID, click into payments and shipping. iCloud Drive started working on the Apple device. Repeated the steps on the other Apple device, it also started working,

Suspect it is a glitch between handling an iCloud Drive upgrade payment setting to “paid” that doesn’t quite sync right.

No need for factory reset!

hope that helps!

I resolved this problem with the online Apple support. My new iPhone 12 Pro had exactly the same issue, with the same screen. I had read the answers here, but didn't want to factory reset my iPhone.

Try the following...

1. Go to icloud.com on a Windows machine and login your iCloud account

2. Click any iWorks App (Keynote, Numbers or Pages)

3. If prompted, click Continue, then follow the onscreen prompts to upgrade.

4. Verify success by navigating to iCloud Drive web app and ensure it loads completely.

5. Then go back to your iPhone and attempt to toggle the iCloud Drive on again.

6. If it doesn't work the first time, go back to 2. and repeat with another iWorks app. I tried first Keynote and then Numbers, and then it works

This worked for me.

When you are in Pages, accessed on your computer at iCloud.com, have you tried uploading a document from the computer to Pages? If you can do that, it should indicate that the iCloud Drive is active. That’s what worked for me. Once I did that, I went back to Files on my iPad, and selected iCloud Drive, and it told me that I had to turn it on in settings, which I did with just the toggle. Once you get iCloud Drive working at iCloud.com, it’s just a matter of enabling it on your devices. I was never able to enable/upgrade it from my iPad itself. Had to do it at the website.

I had similar problem, and did not want to erase my phone (iPhone 11 Pro Max). I tried some other solutions (not all) given here without success. Today, I got hold of an old MacBook Pro, and I enabled iCloud and iCloud Drive in the MacBook, and automatically that solved the problem I had in the phone. If you can borrow someone's MacBook, you can try that and later log out. I hope this helps

You don't need to sign out or reset anything. Just go to iCloud.com in a browser, log in, click on iCloud Drive and click on Upgrade. The only reason not to do this is if you are using older versions of the OS for Macs, there is information on this at this step. Then your iOS device will be able to access iCloud drive in the Files app.

I had this issue across many devices and no easy fix. Unbelievable to have such a glitch given the prices paid for Apple products.

What I ended up doing is going on icloud.com , and create an empty file from icloud.com with the Pages software.

Then it unlocked all my iPhones and iPads.

Very counterintuitive to have to go on a website to unblock a feature on your iPhone and iPad.

Go to iCloud.com on a computer, click on Pages and upgrade to iCloud Drive

I hade the same issue on my x.

Go to icloud.com , sign in, click Drive then upgrade.

Thanks for your post. We had the same issue with multiple devices and two Apple IDs. As I did't want to do a hard reset of any of my devices in use, I did a hard reset on an unused iPad (partially broken screen) and manually configured it to use my Apple ID. After I had enabled iCloud Drive on that iPad, the other devices using the same ID were happy to let me enable iCloud Drive as well!

I had the same problem, after contact the Apple support, the problem was solved:

- just loging into icloud

- open keynote (could be another app that uses icloud drive)

- A message will apper asking to "upgrate ...", click on it, wait some secounds and when the initial page of app shows up, iCloud Drive in iPhone will be enabled.