After updating to ios 13.4, my iPhone 11 doesn't show up in iTunes when I connect it. I've checked USB cables etc and all okay. My iPad running ios 13.3.1 shows up without any problems. (The iphone also shows up in the Photos app when I connect it.)
I'm running iTunes 12.8.2.3 in MacOS 10.13.6
I'd be grateful for any tips!
Thanks
Stephen
iPhone 11, iOS 13
hi all,
i finally managed to sync my iphone 11pro on ios 13.4 to my early 2011 mbp 13 inch on high sierra.
Here is how it worked.
1- uninstall itunes from your mac book( of course make a backup of your library befor doing so)
then empty the trash. And restart and re install itunes. Itunes file available on apple website.
2- there is a security update on app store 2020-002 which i had to directly download it from apple website in order to install it and keep a copy Of the file for now. Install it and restart.
3- connect your iphone without opening itunes, it will ask you for a software update for itunes in order to be compatible with your phone. Go ahead and install this update as well.
and now you should see your phone showing on iTunes.
anyone not sure about the steps ask, and i will provide links to further explain what I've done and what is the procedure exactly.
cheers
Hey Girshon,
Did Apple recently update iTunes in some way that doesn't show up in the App Store alerts? Have you done this reinstall of iTunes over the existing iTunes and had it worked? I tried this when the thread first started to no avail. I've just been updating on the wrong computer ever since this problem started. Did you fix it on your system?
Lemme know please?
Thank you for asking this question, Genonooch!
I still have not been able to get this solution to work on my iMac. The newest OS it can run is High Sierra, and despite trying and re-trying this fix, I have not been able to get iTunes to recognize my iPhone.
I'm going to give it another shot later tonight (my hard drive is tied up doing a large backup). Wish me luck!
As always, thanks to everyone for sharing their experiences.
Yeah the external or internal location of song files is irrelevant.
Installing over my existing iTunes didn't work for me, as I've mentioned. And I'm guessing iTunes is the thing that gets updated after the prompt and not the phone, but I haven't had this confirmed.
It would be nice if Apple made this little update something users could install and run themselves, but that would violate long-held corporate protocol.
And individual computers vary, in my opinion. When you have a ten-year old machine that’s a workhorse and never gives you problems, you don’t want to just give it up for a new computer that might fry out a week after the one-year warranty is up.
That's why I have 10 years old Power Mac and new iMacs with extended warranty. Usually in a year or two, you will take care of all the bugs under the warranty, and your machine will run well for more years to come.
I think “forces me to get a new Mac” is the endgame here. Otherwise, why would Apple release iOS 13.4.1 today to fix bugs yet it doesn’t fix this obvious problem?
How do you uninstall the iTunes if its a part of OS?
Thanks, can you please supply a link for the security update in step 2?
hi
use this free app. i've tried it and its smooth and straight forward.
Hi Sasan, no link?
I have been using this one for years. And it works 100%, its free
trust me, this method is hassle free , and fast and all the downloads u need is about 2.5 GB if im correct.
Thanks! My Library file is in a different location than my music, which is kept on an external disk. Does that matter?
I think you meant you need instructions from Sasan. I'm trying too follow along myself!
Right, thanks. BTW - have you tried this, and if so, did it work?
iphone 11 ios 13.4 not appearing itunes
