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iCloud Mail not syncing across devices

I've been using iCloud Mail for years now. I have a MacBook Pro, iPad and iPhone 11 Pro. About 3 weeks or so ago, my email stopped syncing. All devices receive the emails, however; when I delete or read emails on my iPhone, this doesn't sync with my other devices. I haven't made any changes to my accounts to cause this, so I am at a loss. I've tried signing out of iCloud on all my devices and then logging back in, to no avail. If I go to iCloud.com and read/delete emails, then my devices will update.


Please help!!

MacBook Pro 13", macOS 10.15

Posted on Apr 3, 2020 9:17 AM

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Posted on Jun 10, 2020 3:39 AM

Mail should be synced between ALL Apple devices not just between iPhone and Mac or iPad and Mac. I don’t own a Mac. I own an iPhone and iPad. This was never a problem before mid 2019. I used watch the notifications disappear from my iPad as I read mail on my iPhone. I should NOT have to go to each one and open the Mail app to clear them. There’s something wrong with iCloud services themselves because the same happens with reminders as well.

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123 replies

Jun 10, 2020 3:56 AM in response to SprManKalEl

It use to work that way so with one of the iOS updates or Mac OSX updates something has gone awry. The only way all devices actually mirror is if the changes are made directly when logged directly into iCloud.com. In this case mail deleted, read here, filed into folders will show up the same way across devices. But not the other way running mail from iPhone or Mac (yes and logged in with your Apple ID).

Jun 12, 2020 12:33 PM in response to tygb

Nope.


I’m sitting at my desk. I have my iPad Pro and IPhone (both signed in to the same iCloud ID), along with a desktop PC signed into iCloud.com. All three are on the same WiFi network. All three have Mail on the screen. When I delete/read an email on the web browser, it deletes/reads on both the iPad and iPhone. When I read/delete an email on the iPad, it does the same on the web browser and my iPhone. When it read/delete an email on my iPhone, nothing happens with the web browser or iPad.


My iPhone is the only device not “pushing” what I’m doing back to iCloud.

Jun 14, 2020 8:13 PM in response to SprManKalEl

I have somehow exactly the same problem, since a week now, whenever I make changes in mail app on iPhone 11 Pro, on all other devices the changes does not reflect. On my other iPhone all the messages moved or read are showing unread and still in primary inbox, on the icloud web all the read and moved to folder messages or deleted one the iPhone 11 Pro, are still there in inbox like no one touched them.

Any solution for this instead of signing out and signing back in?

Jun 15, 2020 12:50 AM in response to SprManKalEl

I literally tried connected a usb cable between iPad / Mac / iPhone connected them on the same network the mail id signed on all devicesis example1@icloud.com , if mail is send from iPad to iPhone / Mac they show blue dot ( that is unread ) on iPad , as soon as I just tap / click on it the blue dot disappears ( shown as read ) on all devices .

There is no issues , mails do sync / works with read / unread .

Jun 17, 2020 2:13 AM in response to SprManKalEl

Fine you don't like usb cable method to sync mails , sign with same Apple ID and password it depends which mail service is signed in all devices it could be example2@gmail.com or example1@icloud.com


How to transfer mails from Mac to iPhone / iPad , even they are signed in with same Apple ID and password say example1@icloud.com 

In iPhone go to settings > in password and accounts > click on add account you can select the desired account it could be gmail , enter gmail address and password and sign in it will prompt to check calendar , mail , notes ,slide the box of it to green , the apps data will start syncing ( in this case it will be mail )

there is option fetch new data - push > in iPhone



Jun 17, 2020 5:51 AM in response to tygb

Thank you for the stating the obvious.


I am using ONE email. It is an iCloud.com email address. APPLE'S own service. There should be NO REASON that we must open the Mail app on all devices to update them. They should sync automatically. My Outlook app with my work email address syncs perfectly between my iPhone, iPad and my Windows PC provided by my company.


Apple needs to get this together.

Jul 8, 2020 12:57 PM in response to JD135

Just started 2 days ago with this!


Iphone is main point of email usage for me. Ipad and icloud.com or the actual mail app on the macbook itself are secondary - swipe delete or send a mail on the phone and nothing updates anywhere else


Just had to go through 81 mails on the macbook to delete the ones I've already read and deleted on my iphone throughout the week....is it a mailbox size issue maybe? Remember on older ohones your mail would stop updating because your mailbox size would get full so nothing would sync......

Jul 28, 2020 3:26 AM in response to JD135

It is happening to me since July 17, my iCloud Mail have no the same information that my Mac Mail, the one that is correct is the Mac Mail, I have tried to rebuild, and it is takes like 5 days, with out completing anything, tried to disconnect from iCloud on iPhone, nothing, the iCloud is not get synchronised correctly, I do not know how to force iCloud to copy what is on the Mac Mail.


Any idea?

Jul 28, 2020 9:28 AM in response to nvramsfan

I’ve been living with this Dilemma for years now, I can assure everyone no matter what Apple Support say, the Mail app WILL NOT sync delete, read and flagged Emails until you open the Mail app on each device and pull down to sync OR has the device connected constantly to power.


WE NEED A TRUE FULL ICLOUD SYNC FOR MAIL. I can’t believe Apple could not do that for all those years!! Really!!


why should I go to 3rd party app and compromise my security to get the full sync feature??

Aug 4, 2020 2:53 PM in response to cpaw1122

I agree. I have reverted to using Gmail on my phone instead of Apple mail. Gmail syncs perfectly with Apple Mail on the Mac, so the problem is clearly with the iPhone Mail app. Apple is losing my support. I have changed to Google Chrome and Gmail from Safari and Mail, which have served me well for many years until last month. The problem is with Apple.

Aug 14, 2020 7:53 AM in response to JD135

Same issue. No resolve (or when I do, the problem returns).


I receive over a hundred or more [legitimate] emails a day. I check my phone dozens of times a day, moving messages to specific folders, flagging, reading and replying. I RELY ON APPLE TO KEEP THIS IN SYNC. Now I'm left with a quandary: wait to read and sort messages in macOS, read and sort messages in iOS, or painstakingly try to manually keep both in sync.


I fixed this problem updating to the latest macOS two weeks ago. Last week I encountered problems again that persist to this day.


There is no reliable solution (signing in/out, updating, turning off/on) and Apple's integrity in the matter is at stake. I am trying to run a business and manage critically ill patients. Apple, this is maddening.


Aug 17, 2020 7:55 AM in response to William Franklin

Couldn't have said it better - thank you!

On a side note, I also see little benefit in new releases, and have not updated my Mac to Catalina for many of the same reasons, (in particular because I'll lose access to some programs that will no longer run, like Picasa).

It's unfortunate that when you contact support about any issue they tend to resort to the standby reply - it's because you haven't updated to the latest version of software.

This should have nothing to do with the functionality of syncing mail or anything else as simple as that.

Aug 21, 2020 4:08 AM in response to JD135

I've been using iCloud Mail for years now. I have an iMac, iPad and iPhone 11 Pro. About 3 weeks or so ago, my email stopped syncing. All devices receive the emails, however; when I delete or read emails on my iPhone, this doesn't sync with my other devices. I haven't made any changes to my accounts to cause this, so I am at a loss. I've tried signing out of iCloud on all my devices and then logging back in, to no avail. If I go to iCloud.com and read/delete emails, then my devices will update.


Please help!!

Keith.

iCloud Mail not syncing across devices

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