Audio sound when recording a video.

Yo,


Today I realised I am having this issue. I recorded a video and the first 10 seconds approximately the volume of the video is low and then it goes to normal automatically. This only happens if you record on stereo. If stereo is off, no problem with sound volume at all.-


I use bluetooth, but it was disabled at the time of the recording.-


I reset the iPhone pressing the volume buttons (volume up down and power) but the problem persists.-


I have an iPhone 11 Pro using version 13.4.-


My wife has an XS on version 13.4 as well and no issues at all.-


Has anyone experienced this before? Any input is much appreciated.-

iPhone 11 Pro, iOS 13

Posted on Apr 4, 2020 3:30 PM

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Posted on Oct 10, 2020 8:22 PM

FORGET IT. This does not solve it either. I’m utterly perplexed. I’ll be reaching out to Apple engineering to see what is up. I loath to load yet another beta on my phone but maybe 14.2 addresses it. Idk


———


I believe I’ve discovered what the **** may have been causing this for so many users across so many iPhone versions and OS versions. Researching this has been affecting many users for YEARS!


So here it is. You need to clean the speaker/microphone grills on the iPhone.


Each model has the mics and speakers in slightly different locations. There are three on the iPhone 11 Pro Max for example.


One mic is next to the ear piece speaker above the screen, where the face unlock and selfie cameras are at.


Another is on the bottom (where the holes are next to the lighting port.


And the last is on the back where the camera array is. (Looks like a black dot / hole on the bottom right of the square.)


Here is exactly what I did to fix the audio gain using stereo.


I first used a “mild” soap to wash the exterior and rinsed it very well. I then blew into the holes and grills to get as much water out as possible. I then used a hair dryer very quickly and gently to dry out any remaining moisture.


DO NOT use the maximum setting on the hair dryer and do not cook your phone with it. You only need some heat to evaporate the water. If you wish to be ultra cautious just let it dry overnight.


Lastly, and this one is probably the singular more important thing I did:


I used an alcohol pad (the sort used to sanitize and area before getting an injection or drawing blood) and carefully cleaned the grill on the front (top) of the iPhone where the earpiece and face cameras are at. I rubbed back and forth a few times using my fingernail to push just enough of the alcohol pad in to clean the grill.


You will want to avoid getting alcohol on the screen as it can wear out the oleophobic coating and then fingerprints and other stuff will become far more challenging to clean.


once done I wiped the few drops of alcohol around the grill area and tested the camera.


and boom. It worked.


why is this happening you may ask?


As we use our phones we may sweat or get other natural oils and residue that deposit in these grills and holes. They obviously block proper sound conduction and as a result cause the mic to be totally off calibration. This is why the video starts quiet and gradually ramps up.


frankly, this should be part of the basic user maintenance manual for all iPhone models. Especially those with water protection because the grills on those are also coated with a thin veneer of plastic which makes them more sensitive to residue collection.


If this process is too intimidating for you to try and your phone is under warranty just take it in for service or replacement. They will be able to resolve it by replacing the speaker / mic arrays.


PS: I’ve been writing and recording music for 29 years. I’m embarrassed this wasn’t the first thing I thought of. LOL


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238 replies

Oct 6, 2020 12:54 AM in response to Shikhs30

No. I did a restore from iCloud. No desktop/laptop required for that. If it does not work try the wipe without a restore and just setup the phone so you can get in and test the audio/video recording. If it is still doing it then there must be another issue at play.


If you do find that the full wipe doesn’t work please let me know and I’ll escalate the matter with engineering via my developer interfaces.

Jul 30, 2021 7:22 AM in response to nacho182

I don’t know if you ever found a legitimate answer to this question but I was just having the same issue for days on end with my iPhone 12 mini and as soon as I took off the random little small case I had it fixed my issue turns out the case was blocking the microphone if for some reason it was not picking up my voice when trying to record a video so try it without your case

Jan 5, 2021 6:18 AM in response to noreen134

This is not a fix, turning it off lol, that’s like saying my phone is having issues? Ok switch it off and you won’t have issues anymore.. so dumb..

why apple put this as the top answer to fix lol

turn your phone on silent and bingo it will record sound in stereo and perfectly from start to finish .. once finished simply turn your phone back from silent to sound

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Audio sound when recording a video.

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