Audio sound when recording a video.

Same thing here, when I acquire videos the volume starts low for approximately 10 seconds. I have an iPhone 11pro operating on 13.5.1. Today I tried the "erase all contents and settings" reset. It still doesn't work. Turning off stereo works for me, but not with the front facing camera(mirror). In any case, I would prefer full functionality for such an expensive phone.

For me this problem has coincided with another volume related issue. When typing texts or search queries within WhatsApp, safari, etc. (seems to be every app) the volume of the keyboard clicks varies significantly. Sometimes it drops out completely. I also keep my ringer and alarm volume maxed out and have noticed variation in volume with these as well. Anybody else here have these issues in combo with the video problem?

I called Apple four times. They tried diagnostics(thought it may be software problem) and resets and updates over the phone with me. The only thing he said to try is to go to the Apple store and have them do a complete shutdown and reset, and if that doesn’t work then he said they have to look into the hardware in the phone itself. I’m pi$$eD. They have to know this is an issue.

Also, I can barely hear at all over the speaker at the top. For phone calls I have to use my earbuds.

Hey, Apple! Do you even even read these discussion boards? Hello??? Or can you not read the first ten words of our messages? for the first 10 seconds???

FIGURE THIS CRAP OUT!!!

HI. I bought the brand new I phone 11 today and just opened the box. within five minutes I noticed it has the same issue. The first 10 secs of the video is recorded on almost zero volume and then the rest starts playing at normal volume. its the same with or without stereo option turned on. also the incoming call volume is very low at times and suddenly is high at times. this is a major screw up because recording videos is very important to my work. how can you not fix this apple ? we need answers.

This is ridiculous!!! Apple HAS to know about this, yet when you call, they act like they don’t know! Idk if my local Apple stores are still shut down, but I’m going to check today and ask them. If they don’t know I’m going to see if the manager can call his/her supervisor and see if they can go up the chain for answers.

Hi! I too have the same problem. I'm using an iPhone 11 Pro Max. I tried recording through Instagram, Snapchat, Voice memos, and other apps, the audio of the microphone seems fine. The problem occurs when I record through the Camera app. Same with you, the first 10 seconds volume is pretty low then suddenly goes to full after that. Any update on how this get's fixed? This bothers me ugh! This seems to be a software issue

My Solution: Remove the plastic case.

I ended up in this thread because of the same issue with my iPhone Xs when recording video with "stereo enabled". The first few seconds has low volume.

After I removed the plastic case, the stereo recording was fine. It seems like the case is affecting the mic at the bottom of the phone.

Goodluck.

I just updated to the latest ios 13 versions release and I still have the exact same problem with you guys. Could it be a system bug? I’m using the iPhone 11 Pro Max and have tried removing the case, hard resetting my phone, enabling/disabling stereo, but nothing permanently fixes the problem this is so annoying

Mines doing the same thing. I use my phone to Vlog. I don’t really want to switch from Apple but when they refuse to provide any service for these ongoing issues (i’ve tried all the tricks and even with the latest upgrade still doesn’t work) and I spent over $2000 on this phone

Get your sh*t together

Same exact issue. No volume in the first 10 seconds of video. Has been this way for months. iPhone 11 pro, latest update is installed. My husband has the exact same phone, bought on the same day and does not have this issue. Extremely annoying.

Just one more person chiming in that I am having this same problem--iPhone 11, 13.6.1. Not sure about everyone else, but it is intermittent, though. Some days my video sound is fine, others, there is no sound for the first 10-15 seconds and then it goes up to normal volume on its own. I have seen no pattern, yet.

I’ve got it too. I did notice that it doesn’t happen when the camera is facing myself.. I went in and changed the resolution around as it was on 1080 (10 seconds with no sound).. increased it to 4K (15 seconds no sound) then I reduced it to 720 and it works right away with no delayed sound. Nada clue why. 🤷🏼‍♀️

Same exact problem. So, I shoot a lot of youtube footage and I noticed immediately when this started happening earlier this week. XS max. Happened before the 13.7 update, but I finally updated today hoping they may have some tweak to fix it. It has not been fixed. I’ve had to adjust the first 10 seconds in iMovie to 500% volume but there’s still a rough transition for when the volume really picks up. I thought my phone was just junk. But I feel your frustration, and it’s highly unlikely anyone’s going to fix this specific problem. But I appreciate the work-around so that’s what I ended up doing. And the mono sound works fine. Stereo sound is convenient in videos and we definitely pay for this tech, out the nose really, to have so many bugs appear with every new update. It’s borderline ridiculous. I’ll try a hard reset when I have the time someday

Ok. To everyone experiencing this issue. The likely solution is a full wipe and restore from iCloud or another backup (iTunes if you still use that).

I tested this on my own devices and it has thus far resolved it for stereo recordings. Mono recordings were not impacted by the issue.

This process should be done as a matter of routine when updating major revisions of the OS. And a settings wipe will not sufficiently cleanse rogue or legacy and conflicting settings. Only a full wipe will do it.

Just FYI I’ve been a registered Apple Developer since the program began for iOS and this process has been a necessary evil for nearly every OS release, especially when moving from beta to golden master.

Now that many of you participate in the public beta tests this should absolutely be something you do at the conclusion of a beta. And with major OS revisions like going from 13 to 14 beta 1 etc. you should do it right at the beginning before testing (I.e. a full wipe after installing a beta profile and downloading beta and updating the OS.)

Sadly it’s not ideal to have to do this but it’s been a fundamental necessity for beta testers from the beginning and now that updates are released so much more frequently is highly recommended for users who update through the regular release cycle.

NOTE: Remember to ensure you have a recent backup before doing this to ensure you do not lose any crucial data.

Shikhs,

Please try doing the full wipe and then setup your phone from scratch. Just to test. Don’t worry about reinstalling everything. Just see if stereo record is working. Also to confirm what version of iOS are you running?