Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.

Ipad Pro gen 2 10.5 constantly rebooting after IpadOS update from 13.3.1 to 13.4.1. why?



[Re-Titled by Moderator]

iPad Pro 10.5-inch, Wi-Fi

Posted on Apr 10, 2020 3:14 AM

Reply
Question marked as Best reply

Posted on Apr 10, 2020 4:03 AM

I’ve no idea “why”, but you may find that a forced-restart may clear any isolated issues:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



335 replies

Nov 14, 2020 12:34 AM in response to ANDROID FUTURE CUSTOMER? MAYBE

I have a first gen 12.9” iPad Pro which was having the boot loop problem after updating to 13.4. I have tried various beta updates with very limited success but was able to update to 14.3 (18C5044f) today and so far it has been stable for 1 hour and twenty minutes using various programs like Safari, Twitter , Mail etc. Fingers crossed that it stays stable but I’m not confident yet. Also grudgingly bought an iPad Pro 11” during the 3months this has been a problem...long time Apple loyalist but losing faith in Apple.


Dec 19, 2020 7:56 PM in response to CindyRaeC

out of all the posts here, yours is closest to mine:

- have a 1st gen 12.9 Pro

- boot loop since 13.4

- updated MANY times with various ways till 14.0, 14.1, 14.2, got excited with positive news from other users

- last update with 14.2 , it worked for 30 mins.. but then bootloop came back again and not it reboots every 3 mins again

- Me and my family are long time Apple users also.. Between us, Got the 1st gen iPad when it came out, then iPad2, Ipad mini 1, mini 2,iPad Air, Ipad 5th Gen and the iPad Pro 1st Gen. They ALL still work up till now (iPad 1 is stored away and a couple of others were given away). Point is, these iPads worked for YEARS, some were constantly dropped and abused (used outdoors, crammed in a bag when travelling etc) but STILL worked with no issues.

- iPad Pro, being the most expensive, was used carefully and was for indoor use only, used mainly for reading, browsing, office work...which is why I cant accept its a "hardware issue"..


Any updates to your device? Im also having my fingers crossed... will try the update 14.3 now too... :)


iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.