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Blank screen in iTunes/Music

I can search and browse through Apple Music, but when I click on anything -- an album, a playlist, a broadcast -- all I get is a blank screen.


This problem has persisted for two weeks. I've restarted the app and my machine repeatedly.


I'm using iTunes 12.8.2.3 on a Mac running El Capitan.

Mac Pro, OS X 10.11

Posted on Apr 21, 2020 4:40 AM

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Posted on Jul 15, 2020 9:01 AM

It's now been four months and a new MacOS has been announced, so my only hope is to get an definite answer from Support as to whether iTunes is still considered compatible with El Capitan. That would tell me whether it's been abandoned or not. I'll post if I get that answer.

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Blank screen in iTunes/Music

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