Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 6, 2020 5:58 AM in response to RobertZD

I’m having these same issues. I haven’t used this app in ages. On Thursday, I decided to download a couple songs. They wouldn’t even download and I haven’t touched the app since. Ever since, my battery dies within an hour of use. Checked my battery life, wtf Apple Music?

I’ve attached two photos. The first is from Wednesday July 1 prior to using this app in, I don’t know, a year? The second is from the last 24 hours. Keep in mind, I haven’t opened the app since Thursday.

Apple. Fix this.

Jul 6, 2020 7:09 AM in response to CJBEggers

I have used the Music app and Apple Music service every day for years. This problem seems to have started on 7/2, and really ramped up on 7/3. For the last three days, my Music app reports more than 24 hours of background usage in a 24 hour period. The phone is really hot, an I have to charge it twice a day, when I used to get two days out of a charge. It sounds from above like there were some issues in the past, that had some fixes, but it also seems like this came out of nowhere last week for a bunch of people.


Interestingly, I've has a few instances during this time, where my phone has re-connected to a Bluetooth device that I had specifically disconnected from. In one case, my phone was paired with Bluetooth speakers upstairs, when the speakers stopped working, and the music started playing on a speaker downstairs. What is going on?

Jul 6, 2020 11:15 AM in response to mr_woodpecker

I’ve been having this same issue as well!! All of a sudden on Friday, 7/3, my phone started getting VERY hot and the battery drained quicker than ever before! It even ate up 21GB of data within a 3 hour period (because I wasn’t connected to WiFi)!! I’ve done everything I know to do! I see some of you have said to restore from iTunes - I will give that a try, but it sounds like Apple needs to respond ASAP and get this corrected!!!!

Jul 6, 2020 5:01 PM in response to mr_woodpecker

The same thing has been happening to my iPhone X for at least 2 weeks now. I have to charge my phone several times a day because of how fast it drains. I don’t even use Apple Music and it hasn’t been open in years. It also gets insanely hot during use and has even given me the heat warning while inside my air conditioned home. Apple needs to fix this ASAP

Jul 6, 2020 8:05 PM in response to Oboale

Well, I decided to restore my phone from Mac backup - let me advise you NOT to do that. I have lost everything and it's taking forever to actually restore - assuming that it actually does. I have been without a phone ALL day because of Apple's amazing screw up and lack of solutions to this problem they have caused. So, if you all can figure out another way to fix your phone without restoring it, I would advise that. None of it was working for me - so I was left this option. :(

Jul 7, 2020 5:35 AM in response to mr_woodpecker

Thank goodness its not only me! I had this exact same issue, i updated the software and all apps were up to date and my battery is draining from Apple Music. I had uninstalled all apps that were connected to it and reinstalled them without connecting again. And i could not for the life of me figure out what this “background” usage is!! My phone feels like its on fire too but only in upper right side and on back of phone. Apple engineers need to fix this ASAP. 🙏🏻

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Apple Music draining battery

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