Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 15, 2020 5:35 PM in response to mr_woodpecker

What worked for me was

  1. Turn off "Settings > iTunes & App Store > Automatic Downloads"
  2. Force restart (Vol up, Vol down, hold power until Apple logo appears)
  3. Turn "Settings > iTunes & App Store > Automatic Downloads" on and off again


No idea why #3 was required but after 2 the phone started getting very hot again immediately.


Hope it works for at least some of you. I didn't want to go through the hassle of some of the other fixes so I'm glad this worked. Hope my battery was not damaged permanently as I struggled with this for 2 weeks.


My gear:

  • brand-new (2 weeks) iPhone SE 2020 128GB
  • iOS 13.5.1
  • Apple Music
  • iTunes Match (very-long time subscriber -- since it was introduced)
  • Two connected Apple Watches (original & Series 5)
  • Phone "Restored" directly from prior phone (iPhone 8). i.e. the new phone-to-phone option




Jul 8, 2020 6:14 AM in response to mr_woodpecker

Just been on the phone to apple support with the exact same issue. Was also struggling to download songs to the iPhone from my iTunes Music Match account


Turned off Music in the Settings > General > Background app refresh > Music. And restarted iPhone.


Songs now downloading from iCloud music match as before, hopefully will resolve the background activity issue too (67h 49m in the last 10 days!)


Jul 8, 2020 1:49 PM in response to mr_woodpecker

Phone X with the same problem on 13.5.1, started last week: Apple Music runs in the background and drains the battery. No Apple Watch. Battery drain continues with Music app deleted from iPhone!


Also was getting errors on Apple Music on my MacBook - unable to download music.


Saw another thread here (can't find now) suggesting to reinstall iOS/restore phone from finder in Catalina, delete app, reinstall app, change iCloud password, all that jazz. Did all the things but it did not fix the problem.


Right now, I've reinstalled the app so that I can control the settings. This seems to help because the battery usage by app is dropping for Apple Music as it exits the 24-hour window. In the Apple Music settings everything is off. Show Apple Music- off; Sync Library - off; cellular data - off. Under iCloud/iTunes no automatic downloads for Music, Apps, Books. No Automatic Cellular downloads, no Cellular App Downloads.


I'm using a 90 day free Amazon Music Unlimited, so the clock is ticking Apple! Unless there's a fix I'll have to cancel my family subscription to Apple Music and switch to something else.


Gizmodo picked up this story today: https://gizmodo.com/apple-music-sucking-up-your-iphone-battery-life-youre-1844307203

9 to 5 Mac: https://9to5mac.com/2020/07/08/apple-music-battery-drain/

MacRumors: https://www.macrumors.com/2020/07/08/iphone-users-report-music-app-battery-drain/

AppleInsider: https://appleinsider.com/articles/20/07/08/apple-music-app-bug-reportedly-causing-sporadic-battery-drain


Jul 8, 2020 6:51 PM in response to dislover

Think I got it fixed. I turned everything off (auto downloads, iTunes/App Store, background refresh) and then restarted my phone. Once my phone was back on, I kept all of those settings off for several hours. Then turned iTunes/App Store back on in my iCloud Settings. I launched Music and waited for it to sync. It took a little time for the Grey progress bar to start filling up Blue. Let it finish! It’s been several hours and my battery usage has returned to normal.

Jul 9, 2020 5:34 AM in response to roody102

I posted yesterday, this is a follow up. I have a 11 Pro Max.

(I also have a new 2020 SE which I use as my work phone since the quarantine began here in the NE, USA. No problems on that phone. )


We all seem to have had this issue arise around 7/4-7/6. And related to 13.5.1.


I turned off the background download AND the connection to my new Fitbit 4 which recently sent an update installing Spotify. In the Fitbit App I turned off access to Apple Media and Music. The only reason I thought to check this ( it’s an App I had no plans of using) were comments made by some about their Apple Watch.


Since I made two changes I can’t tell you which one was the culprit, but, so far no further problems. Phone went thru the day and night just fine. 🤞

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Apple Music draining battery

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