Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 10, 2020 3:48 PM in response to mr_woodpecker

I found a fix to this - not sure where I read about it. Log out of iCloud, then log back in. Voilà!


For the past 10 days or so my iPhone has been burning battery like crazy, primarily in the Music app. I would be well below 40% before noon. It also wouldn’t download music from iTunes to my phone - just kept spinning. (The battery burn was still happening even after I halted downloads in the Music app). Logging out of iCloud and back in again solved both problems. I was still above 95% at 1pm!

Apr 22, 2020 3:46 PM in response to mr_woodpecker

Hi mr_woodpecker,


Thank you for using the Apple Support Communities! I understand you are experiencing unexpected battery drain and I'd like to help out.


It sounds like you've isolated the battery drain to the Music app based on what you've monitored. You took good steps so far. Apple recommends following the tips and suggestions found in this support article to optimize your device for the best battery life: Batteries - Maximizing Performance - Apple. If you just performed the iOS 13.4.1 update in the past 24 hours, or if you need to adjust some settings based on the recommendations in the above article, try charging your iPhone to 100% and test for at least 48 hours after applying the recommendations.



Keep me posted, if the issue remains. Regards.

Jul 6, 2020 7:58 AM in response to stratus0120

Despite cancelling all downloads the other day, after reading this I checked again. It was trying to download two songs. Not sure how long that’s been going on, but hopefully this helps!


i had manually turned off the background refresh after my post earlier today and that seems to have helped as well.


i currently have it off the charger and am monitoring the battery usage.

Jul 7, 2020 1:48 PM in response to mr_woodpecker

Im guessing show Apple music has not been fixed yet. Every update. Every turn off and back on the phone it turn it self back on draining battery like a lead ballon. I found turning it off ‘show apple music” saves the battery. I do hope it is not link to that temp. Disable until tomorrow feature switching back on tomorrow .

will we see. and hopefully a fix to this. As i am sure your apple music was/is killing my battery.

as my optimizer/ health has also dropped.

see below. Only option to save battery is switching to low power mode. After taking off charger.

Jul 8, 2020 5:55 AM in response to mr_woodpecker

I noticed this happening a few weeks ago. I’m on an iPhone X with iOS 13.5.1.


I deleted the Music app as I don’t want to harm my battery and it appears that all other less severe software-based workarounds are not reliably successful. Of course, as an Apple Music subscriber, this is not a long-term solution. If I weren’t WFH due to COVID then I wouldn’t have any way to get to my music at work! And of course, in my car, there will be no music for the foreseeable future.

Jul 11, 2020 7:36 AM in response to mr_woodpecker

This issue appears to have cleared up for me, too.


I was having this issue on my iPhone X with iOS 13.5.1. A few days ago I deleted the Music app from my phone. Reinstalled this morning from the App Store, and after 4 hours, my charge % is fine, my phone has not gotten hot, and Music hasn't even shown up in the Battery preference pane. No hard restart.

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Apple Music draining battery

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