Hello - I just got a new MacBook Pro 13", 2 Ghz i5, 16gb RAM. Trying the Final Cut Pro demo and even on the most basic of projects I'm getting repeated beach balls. Wondering if there is something I have setup wrong? Could it be a hardware problem? Catalina issue?
After some investigating it actually looks like a Mac OS issue not a Final Cut Pro issue linked with the 10th gen CPUs so please can everyone also submit a form for Mac OS and report it as a bug report and explain your issue
Here is a sample that I wrote:
There is an issue with MAC OS and the new 10th gen CPUs when using applications such as after effects and Final Cut Pro. There is clearly a bug that is causing this issue. It looks like it's linked to the GPU on these new 10th gen processors potentially with with the G7 graphics. please fix this problem as I'm sure you're aware that many customers are returning these MacBook pro's with these new 10th gen processors because they cannot use it with these Pro apps. I am using Mac OS Catalina 10.15.5
Link is down below:
have you shown the problem to the apple??
what did they say?
The notion that a 2020 mac is not powerful enough to run Final Cut Pro is just ridiculous.
There are 2012 Mac Minis running FCP 10.4.8.
Cancel the order if you can.
FCP have not been update since the release of the latest MacBook Pro models, even the 16" ones I think. So, I hope the next update of FCP will solve those issues!
I am not seeing it on a 16" either.
But I agree it is almost surely a software issue.
You’re scaling up HD to 4K? That’s going to eat up your graphics capabilities.
It’s probably safer to return it - keep your money, and you can always go and grab one again once the time is right
Try ent_helpsesk@apple.com not sure it’s a generic email address but the guy who has been helping me (Jarno) has been contacting new through this
cheers
Spinning beach ball for between 5-20 seconds. Seems to happen when scrolling around the project. Sometimes after simple tasks like adding a transition. Using the
happening way too often though for such simple projects as two 10 second iPhone movie clips and a transition or the demo material from this training Apple links here: https://www.rippletraining.com/articles/getting-started-final-cut-pro-10-4/ makes me think there is either a setting or hardware issue since it’s a new Mac.
Sorry for the typos here. Was on my iPhone when responding and apparently did a weird copy and paste.
Spinning beach ball for between 5-20 seconds. Seems to happen when scrolling around the project. Sometimes after simple tasks like adding a transition. Using the material from this training Apple links here: https://www.rippletraining.com/articles/getting-started-final-cut-pro-10-4/ makes me think there is either a setting or hardware issue since it’s a new Mac. This is happening way too often though for such simple projects as two 10 second iPhone movie clips and a transition or the demo. I would drop by an Apple store and have them watch the issue and see if I've got something wrong either in settings or the hardware itself because it's hard to explain exactly but of course...the pandemic is stopping that from happening. Thanks for trying! I just can't believe this is expected performance from a brand new MacBook Pro and a simple project. If its as a 30 minute video with tons of clips and work I'd understand...
Do you have any links to others discussing it on YouTube? Now I'm curious...I'm wondering if there is an update needed for the integrated GPU. I see some other forums talking about bugs from that in various other places...
I have a case open since the 15th about this problem, they have taken my machine and are sending me a new machine but I know this will still happen, I will keep everyone up to date but it'll be a few days at least before I get my new machine. Once it arrives I'll do my tests and report back here and to Apple, they still do not acknowledge that it might be a final cut pro issue.
https://www.youtube.com/watch?v=azZZo96wmSU&feature=youtu.be
I thought I solved this but I guess not - Here is an example of beach balling from simply trying to move transitions and titles around from one part of the timeline to another. . Not a lot of heavy lifting here theoretically....
I'm having a similar issue. Very light work in Final Cut Demo, only to beachball and even restart my computer sometimes. I've noticed issues with Finder as well, have you?
I'll also be creating a case with Apple to raise awareness
That's ridiculous. I'm doing a return on my Macbook and will wait to see if this gets resolved before repurchasing. :(
I suspect a driver/firmware update is going to come eventually but the whole point of me spending a little more on this machine versus a Macbook Air was Final Cut Pro. If I can't do a 30 second project with transitions and titles without spinning beach balls, I might as well get a $700 cheaper device and just use iMovie.
Final Cut Pro and Spinning Beach Balls
