Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

12 points

Mac won’t boot, repeatedly restarts(kernel panic?)

I think I was just browsing on safari when the mac suddenly froze, unresponsive to anything on keyboard, mouse pointer frozen etc, other than the caps lock green indicator which responded.

I first tried shutting the lid for a while, to no avail. The screen became a lit black. I then did control-command-power button, and it restarted, but into windows(bootcamp). So I again restarted, this time holding down the option key to select mac os. It began booting into mac, but very quickly the apple logo and progress bar disappears and it boots into windows again. I tried again twice, same results.

After this, I tried safe mode and it worked, I was able to boot into mac os in safe mode and login. I attempt to restart normally, and now it does begin booting into mac os but shows the ‘your computer was restarted because of a problem...’ black screen, and seemingly infinitely repeatedly restarts with the same message black screen.

This is where I am now; I cannot start the mac normally, but safe mode is working(as of now). I have also tried running disk utility in safe mode and recovery mode which did not work.

I hope my description was acceptable and can help. Any advice and help would be really appreciated

MacBook Pro 13″, 10.14

Posted on Jul 10, 2020 8:34 AM

Best reply

Tesserax

Level 10

148,883 points

Posted on Jul 12, 2020 2:17 PM

Three things stand out from the report:

Starting with the kernel panic issue, the Corolis kexts are located in /Library/Extensions. These should be deleted. No other kexts should be removed.

You have an app "cleaner" installed. These are totally unnecessary and should removed as they cause more issues than resolve them.

Your Mac's system hosts file appears to be corrupted. This may have been a result of a malware "infection." I see that you have Malwarebytes for Mac installed. I suggest running it a few times to see if it can find the cause.

Ref: How to edit your Mac's Hosts file, and why you would want to - iMore

Other than that, you Mac appears to need a good system cleanup. There are numerous kexts, drivers, etc. installed which you may no longer be using or need. I suggest that you take the time to review each one listed in this report and remove any that fall in this category. Note: Do so using the app's uninstall function and not by randomly deleting individual files.

View in context

Mac won’t boot, repeatedly restarts(kernel panic?)

Similar questions